US Airways On the Clock

US Airways On the Clock

Is there an echo in here? Once again, an airline is under fire for poor performance. I swear, I don’t understand why columnists bother to write these stories over and over. They could just take the first one, slap a new airline name on it, and publish it again. So … Read the post

Why Calling an Airline Sucks

Why Calling an Airline Sucks

07_03_13 telephonestrangeI really haven’t gotten very cranky lately, but an experience this weekend put me back in the cranky mood. My girlfriend and I decided to use miles on United to go to Hawai’i. We had to book separately since we used our own mileage accounts. We walked through the process … Read the post

JetBlue, Round 2

JetBlue, Round 2

So, did I miss anything over the long weekend?

From the looks of JetBlue CEO David Neeleman’s face on news shows this morning, I get the feeling it was a sleepless few days for the BlueCrew. Remember how I said before that by not pre-canceling their flights, the airline was … Read the post

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