Twenty Cranky Years


It was twenty years ago today that I logged in at crankyflier.blogspot.com and introduced myself to… well, I guess the few family and friends who knew that I was going to start writing about the airline industry and not really anybody else. It’s been quite a ride since those early days when I still had a full-time job and was just doing this on the side. Who knew it would turn into the most influential and important blog ever to be written about anything in the history of the world? (No? Too much?)

Today, that little blog has grown into Cranky Flier LLC which not only puts out the blog but also publishes Cranky Network Weekly, produces The Air Show podcast, organizes Cranky Dorkfest, and puts on the Cranky Network Awards. This doesn’t even mention the 20+ hard-working people who do travel planning at Cranky Concierge. I could never have guessed back then that this is what it would turn into.

I can wax poetic about all this, but that’s boring. Let’s bring some data into this to spice things up.

Since I started writing this blog, I’ve personally written more than 4.3 million words here, which is apparently about the same as writing the entire Harry Potter series four times over. And I’ve loved writing every one of them…. but really… some more than others. I mean, there’s nothing better than those Alitalia posts back in the day.

Here are some more fun stats for you:

  • More than 5,300 posts written
  • American has been the subject of the most posts at 573, followed by Delta at 545, United at 518, and Southwest at 439
  • Most importantly, Alitalia has been the subject of 72 posts, not nearly enough if you ask me
  • I have written up 300 trip reports
  • The Cranky Jackass has been awarded 34 times, making it truly an elite award that is not bestowed lightly

Of course, this is about more than just what I write, it’s also about the comments. There have been more than 120,000 comments published since this site started, made up for more than 9.3 million words. Sure, I’m responsible for 13,500 of those comments myself, but that means more than 100,000 have been written by you, and I’d say I probably enjoyed at least half of those.

The most frequent commenters are names you might recognize. Nick Barnard is first with more than 3,000 followed by Tim Dunn (2,700+), Bill from DC (2,400+), SEAN (2,200+), and Kilroy (2,100+).

Here’s another way to slice that. Want to guess who has written the most words in their comments? I’ll give you three guesses, but the first two don’t count. Tim Dunn has penned more than 647,000 words, presumably all of them praising Delta. That is roughly the same length as War and Peace and Moby Dick combined.

The number of weekly posts has declined since those early days when I used to write multiple times a day and then eventually once per day Monday through Friday. But the number of comments has held up well, and so far this year we have the most average comments per post ever. Keep it up. (Most of you.)

Cranky Flier Stats by Year

What were your favorite posts to comment on? Old-timers will definitely know the first one. But here are the top five.

Of course I appreciate my family helping make this go, especially my wife Kirsten who has read countless blog posts and unwillingly sparred with me on a variety of topics. That always made the posts better. I will also always be grateful to my good friends Chris and Heather who were the ones who pushed me to start writing. This wouldn’t have happened without them, and heck, even the name is their doing.

I want to say “here’s to another 20 years,” but do I really want to still be doing this when I’m pushing 70? I might not have time for it when I’m running all those bingo games in the retirement home. I guess there’s only one way to find out. Just keep reading and participating in the comments, and we shall see where the runway takes us.

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64 responses to “Twenty Cranky Years”

  1. Rohan Anand Avatar

    happy 20 years, Brett! can’t wait to see you in LA next month for dorkfest.

    1. Debbi Garnreiter Avatar
      Debbi Garnreiter

      Hey brett I remember you as a cool teenager ! As a former flight attendant I loved you had airline seats in your room growing up in paradise valley Az . Keep up the good work! Hugs now from the beach in san juan Debbi Garnreiter ????

    2. Debbi Garnreiter Avatar
      Debbi Garnreiter

      Hey brett I remember you as a cool teenager ! As a former flight attendant I loved you had airline seats in your room growing up in paradise valley Az . Keep up the good work! Hugs now from the beach in san juan Debbi Garnreiter ????

  2. Cathy Carroll Avatar
    Cathy Carroll

    Wow how time flies. I’ve had the pleasure of reading this since the beginning. Thank you for your humor and candor. Congratulations!

  3. Sean W Avatar
    Sean W

    Congratulations on 20 years. I always enjoy your stories.
    Sean W

  4. Wany Avatar
    Wany

    I will subscribe and read Cranky Weekly bingo Review presented by Oakland San Francisco Bay Airport, 20 years from now.

  5. Mark Ernst Avatar
    Mark Ernst

    Congratulations, what a great accomplishment!

  6. Hajime Sano Avatar
    Hajime Sano

    Congratulations on 20 years! I definitely vote for another 20!

  7. EVAN Avatar
    EVAN

    Newbie here but your blog always brightens my day.

  8. CR Avatar
    CR

    I was living in Belmont Shore up the hill, renting an apartment over a garage. Every night I could hear the JetBlue engines rev for take off from LGB and then fade, including the red eye I would take frequently to BOS. I can’t remember when I signed up for your newsletter but it was early on and have enjoyed your emails and posts since then. Now I track BDL flights and a very annoying flight school/training plane from KFOK. All the Best!

    1. Kilroy Avatar
      Kilroy

      Whether it’s city traffic from living on a busy street or planes overhead from living under a flight path, it’s amazing what kind of noise you can get used to and learn to subconsciouly ignore with enough exposure (just ask anyone who has worked as a cashier about the beeps the registers make as items are scanned or punched in).

      I live under a flight path. While the sounds of 25-30+ year old widebodies straining to gain altitude < 3,000 feet overhead don't interrupt my day, I still marvel at them and look them up online a few times a week out of habit, though I've done so enough in the past that with a quick glance at the clock I can often guess where they are headed to.

      1. CR Avatar
        CR

        Agreed! I grew up listening for and watching incoming Logan flights (around 2K), North-East 4L, 4R. I am still novice but still fascinated. I’ve learned a lot from following Brett’s Cranky Flier, especially the airline business, the infrastructure, travel experiences and the planes themselves.

  9. Tyler Avatar
    Tyler

    Sure Al-ITA-lia deserves to be written about more, but between the smoke breaks and the coffee breaks there’s just never the time.

  10. Jason Avatar
    Jason

    WOW 20yrs I still remember sparring rebuttals comments with you on Yahoos aviation threads. Then to find out we were both LGB peeps and finally meeting you years later. Congratulations Brett.

  11. Rob Avatar
    Rob

    Happy 20! While I’m not in the aviation industry, I am 150K a year flyer and have been a private pilot for decades so it’s always fascinated me. Your insights to the inner works of the aviation world have been one of my favorite reads over the years. Athough sadly, I’ve only commented three or four times and now I realize I’m off by many hundreds?. Thanks to you your team and your family for all of the hard work, I hope you keep it up for 20 years longer.

  12. Kilroy Avatar
    Kilroy

    Congrats, Cranky. 20 years for a blog, a successful business, and work that you still enjoy (or at least tolerate most of the time), all while supporting a family (and not driving your wife TOO crazy)… That is quite the accomplishment!

    Maybe it’s the economists in me who loves seeing people consider incentives that lead to unintended consequences, but my favorite posts are the ones where you do deep dives into the data, especially ones where you use data and logic to make good arguments that go against conventional wisdom and opinion… A post you made years ago arguing that new government restrictions/penalties for excessive tarmac delays would only make things worse for passengers comes to mind in that regard.

    I’m not sure when I first started reading your blog 10 or 15+ years ago, but I believe I was first introduced to it after my mother (who knew my interest in aviation) showed or sent me an article from USA Today that quoted you. Ever since then, I’ve eagerly awaited your posts, and have been proud to see you quoted as an aviation expert in top news sources the world over. Meeting you in person for 30 seconds at Cranky Fest a few years back was a highlight for me, even if it did involve doing 12 hours of flying in basic economy in a 24 hour span (with a redeye return) from the East Coast to LAX and back, which I’m much too old for. :-)

    I never realized that I was one of the most frequent commenters on the blog. Given that I’m not in the industry, I know I haven’t contributed nearly as much substance to the discussions in the comments as others, but the comments in this blog (and how well Cranky moderates them) really add a lot to it, and are part of why I keep coming back, day after day, and I appreciate the respect that most people in the comments show to one another.

    Congrats again to Cranky, and thanks to everyone in the comments who adds their insights and who respectfully but civilly disagrees with others. This is a great blog and a great community.

    1. Bill from DC Avatar
      Bill from DC

      I didn’t think I commented that much either! Shows you what we know, huh?

  13. DesertGhost Avatar
    DesertGhost

    Way to go! I know I’ve been following you for many of those 20 years. Here’s to many more.

  14. Juan Carlos Forero Avatar
    Juan Carlos Forero

    Thanks for all the insights and bad dad jokes(and some good ones) these 20 years. Thanks for commenting on airline staff outside the usa or north America from time to time (besides ITA). Eventually AI will take over the airlines and the blogging about airlines.. and you’ll be happy playing pickleball in the retirement community. Thanks

  15. David SF eastbay Avatar
    David SF eastbay

    I was worried you weren’t going to mention Family/Avatar Airlines with its hundreds of varies comments. But we are still waiting for their 747 flights between Los Angeles and Las Vegas…….LOL

    Happy 20 years.

  16. Nathan Evans Avatar
    Nathan Evans

    Congratulations, Brett! And thank you for creating spaces for travelers and AvGeeks alike!

  17. Arubaman Avatar
    Arubaman

    Congrats on 20 years, Mr. Snyder! Twenty years from now, I expect these blogs to be published in both Hawaiian and then the English translation. You will be living in Hawaii and posting at 1pm here on the east coast. If I’m still alive, I’ll excuse myself from afternoon Arts & Crafts, retreat to my nursing home room, and read your thoughts.
    Presumably, one post will be a trip report of your venture from LAX to EZE via PTY on Southwest. Because Copa is going to 100 MAX aircraft, Southwest will buy them, and, finally, Southwest’s hemispheric plan will be unveiled.

  18. LaxLgbSnaFlier Avatar
    LaxLgbSnaFlier

    Kudos on 20 years CF that you have taken this amazing Airline Industry Journey!

    Just to tease you, how many times have you written about tiny, little, local, nearby LGB?

  19. EKI2SAN Avatar
    EKI2SAN

    Why did it take me 20 years to find you? Congratulations, and I appreciate the memories and laughs you bring me.

  20. Mike Avatar
    Mike

    I’ve only been reading Cranky Flier since I came across the Airshow Podcast a year or so ago. Since I was a Continental person and am now a United person I read the “Blaming United’s Problems on Continental (or Vice Versa)…” post. How things have changed. Except for a couple of merger related paragraphs you could change United to American through out the post and it would be right on point.

  21. Holly Hegeman Avatar
    Holly Hegeman

    Congratulations Brett! Hey, if I did 24 years of PlaneBusiness Banter, three years of TheStreet.com, and three years of the Motley Fool, you can too. Here’s to at least another 10 years! We are not letting you off the hook that easily!

  22. GringoLoco Avatar
    GringoLoco

    For a data nerd, you missed a key metric: Godzilla’s map!

    Seriously tho, mahalo for all your time and effort. Happy 20th

    1. Kilroy Avatar
      Kilroy

      I was surprised Brett didn’t include a count of the number of Godzilla appearances in the blog, or other memes & inside jokes (like the “Across the Aisle” smoking graphic for his interviews).

      I know it’s tough to fit a summary of 20 years into one post of reasonable length, so I can see why those items were left out. Maybe we’ll get lucky and get a follow-up post on them. :-)

  23. John G Avatar
    John G

    Been here for most of it.

    Love this blog. Interesting, entertaining, if occasionally a bit too anti AA…but that’s
    fine also. I wait for it every Monday, Tuesday, and Thursday, and now I live Andrew’s Friday summaries also.

    Congrats on 20 years Brett.

    Cheers!

  24. Emil Avatar
    Emil

    Congrats buddy. You are one of the smartest and most honest people in the industry my friend. Very happy for all your success!

  25. King F Hui Avatar
    King F Hui

    Congratulatios. I have been reading the blog for over 15 years and attending the Dork Fest when there were about only 50 people. My highlight at one DorkFest was meeting Oscar, the CEO of United Airlines and have a photo with him. Haha, most people at that DorkFest did not know who he is.

    Keep up the good work.

  26. Brett Avatar

    Thank you everybody for the kind words. To answer a few questions:

    LaxLgbSnaFlier – I excluded trip reports which may mention LGB since I flew out of it, but other than that it looks like 262 posts

    GringoLoco – Looks like there have been 22 posts that mention godzilla or have the map (or both)

    John G – Well, if you think I’m too negative on AA, you might not like Monday’s post.

    Holly Hegeman – Ok, so 10 more years? That sounds more doable than 20 at this point!

    1. FrequentWanderer Avatar
      FrequentWanderer

      I was worried this was a retirement post, and I will admit I am selfishly “not ready” for the Cranky Flier to retire from blogging, while I also freely admit it’s not my decision to make. This IS a refreshing “welcome back after vacation” blog entry!! Thank YOU for all you do, and for your insights, which you communicate so clearly and with supporting data. Congratulations on 20 years!!!

      here’s another humble request for 10 more years . . . at least. Please!

    2. Holly Hegeman Avatar
      Holly Hegeman

      You can do it. (10 years that is!)

  27. Jim S Avatar
    Jim S

    I’ve also read this blog since the beginning. Look forward to the Dorkfest next month. I just saw an article on it in the AAA magazine so I’m sure there will be a good turnout.

  28. Axelsarkis Avatar
    Axelsarkis

    Congratulations, Brett. Perhaps more importantly, thanks for the years of work which we’ve all benefitted from.

    Bemused to see that l’affaire Family Airlines retains its top comment spot. As I recall that’s unchanged the five-year anniversary post. Makes me realize that I’ve grown up alongside your blog.

  29. JayB Avatar
    JayB

    Well done and thanks!

  30. Glen Avatar
    Glen

    Frequent reader, infrequent poster here. Just wanted to say how much I love your insights into the endlessly fascinating world of aviation, delivered with the humourous kick only you can manage.

    Keep up the great work, and blue skies to everyone at CF :)

    Kia ora and arohanui (thanks and much love) from Tamaki Makaurau, Aotearoa (Auckland, New Zealand)

  31. Godzilla Avatar
    Godzilla

    And to think I knew you when………….

    Congratulations Brett! This is a tough industry to make a career in but even more difficult to strike out on your own and carve a place for yourself. I am lucky to know a couple of people who have done that, you being one of them, and I admire you for it.

    Best of everything.

    FA

  32. Brad K Avatar
    Brad K

    Happy 20th. I have been a faithful daily reader since I stumbled upon you more than 10 years ago. Your insight has led me to think of things in the industry differently than I see on the rose colored enthusiast sights which are common. Your articles are informed, insightful and always give me a chuckle. I have been to one Cranky Dorkfest and my wife and I will be joining you once again this year. Even my wife can’t wait. No really, she can’t. This year instead of flying or driving will will be crossing off a bucket list item on our trek from Chicago (All Aboard Amtrak). Here’s to 20 more.

    All our best
    Brad and Rose K

  33. Minda Avatar
    Minda

    Congrats. Doing anything continuously for 20 years is a major achievement for today’s world.
    I’m a relative newbie, but I very much enjoy the smiles many of your comments bring. And the overall insight!
    Enjoy your time.

  34. Brent R McNamara Avatar
    Brent R McNamara

    Congratulations on 20 years Brett, I’ve enjoyed reading the weekly publication and following your career.

  35. SandyCreek Avatar
    SandyCreek

    Congratulations Brett! As late of a starter as I was, I would love to keep reading Cranky Flier for 20 years and more!

  36. Harry Balser Avatar
    Harry Balser

    Brett:

    Congratulations!

    A newsletter editor that published for many years told me that the most difficult task was to publish regularly to a deadline. You definitely have durability.

    I have been following your work for a long time and through your blogs I was able to find your team at Cranky Concierge.

    The Cranky Concierge Team has improved my travel life immeasurably.

    So, reading your blog, connected me to the team and has kept me traveling with great pleasure in spite of all the issues in the aviation industry.

    Look forward to seeing you at the dork fest.

    Harry

  37. Scott Avatar
    Scott

    Congrats on 20 years, Brett! It’s been a pleasure following you on this journey.

  38. Adrian Avatar
    Adrian

    Congratulations
    It’s refreshing to read intelligent, well-written news & commentary.

  39. Kevin Avatar
    Kevin

    Congrats Brett! Here’s to many many more!

  40. Iowa Airspace Avatar
    Iowa Airspace

    Despite being a lifelong airline geek (for instance, back in 2001 I wrote my senior year of high school AP gov’t position paper on the Deregulation of the Airline industry lol) I came to your blog/site way late, probably finally due to the The Air Show podcast (I knew of Ostrower prior to that but the algos somehow did not connect me with you or Sumers until 2024/2025ish). At some point I realized my lifelong airline geekiness was more interested in the actual airline biz than even the flying part, but that was after getting through flight training/ratings and airline internships, and then moving back to my namesake state with no airline HQ activity at all. So I just watch the industry lustfully from afar and appreciate communities like this to follow along with folks doing the actual work and expertise. But I ofc have many feelings and reactions due to my own experience and significant expertise (lol), for instance–in the recent “Is there room for an all premium airline” episode of The Air Show, one notable example you and Brian somehow forgot about completely was Legend Airlines’ LEGENDARY attempt to serve airports beyond Dallas Love with 56 seats to subvert the Wright Amendment. Hope someone got fired for that one (That’s a Simpsons nerd joke but guessing you may be familiar). Anyway, congrats and thank you for your service…and honestly I hope you keep cranking out the Crankiness.

  41. N2 Avatar
    N2

    Congrats on 20 CF! Pretty amazing. Just think how long it’s been since our time at GW?! Ha!

    1. Bill from DC Avatar
      Bill from DC

      Go Colonials, er, Revolutionaries! Raise high the buff, raise high the blue, loyal to GW!

  42. CraigTPA Avatar
    CraigTPA

    Congratulations, may you have many more anniversaries with the blog!

  43. Eric in ICT Avatar
    Eric in ICT

    What a milestone. Like so many others I’ve been here most of those 20 years and your content is daily reading for this avgeek. Thanks for speaking to some of my university students virtually many years ago and it was great meeting you in person at Dorkfest in 2022. Was hoping to get back for Dorkfest this year but alas … next time. All the best to you.

  44. GS in PDX Avatar
    GS in PDX

    Congrats Brett!!

    I have enjoyed your blog for the past 15 years or so. Hard to believe it has been that long!

    Great insights, great interviews, and very entertaining trip reports. There are very few aviation websites / blogs that I read on a regular basis, and yours is the very top of my list. And, it will continue to be that way. Hoping I can make it to the Dorkfest at LAX one of these years!!

    Here’s to many more great years for you and your team!!

  45. O'Hare Is My Second Home Avatar
    O’Hare Is My Second Home

    You don’t get anything from me until you take me off perpetual moderation.

  46. Common Sense Avatar
    Common Sense

    Congrats! Let’s hope the crankiness mellows over the next 20 years of posting and not vice-versa. ;)

  47. BRMM Avatar
    BRMM

    Congrats! And thanks for being part of my routine for a long time, too.

  48. Bill from DC Avatar
    Bill from DC

    Holy crap, I’m third in number of posts? THIRD?!?!?!

    I didn’t even think I posted that much! I would have guessed top 25, maybe in the others receiving votes category for you college football and basketball fans. Go Gators!

    I’m obviously not the most timely poster as evidenced by being 2 days late to this party! I’m certainly no industry expert as I doubt that I even comment on the majority of posts.

    I’m just a guy, like Brett, who has been fascinated by commercial aviation for as long as I can remember and had my ass in a fair amount of seats for a fair amount of miles thanks to my lifelong interest in air travel and a previous life as a Big 4 consulting road warrior type. My crowning achievement was being gold tier or higher on 4 different airlines (AA, DL, UA, US) in the same calendar year without using a status match. Status was MUCH harder to obtain when there were 9-10 major airlines! Mileage, not segments. Segments never should have counted toward status haha!

    As a kid, I volunteered to wear a tie on flights, most likely on Eastern from Tallahassee to Cleveland, convincing my mom to take the “Eastern shortcut” instead of the train and use Dad’s Ionosphere Club (the coolest name of all time) card in ATL. Most likely on 727s so ironically named “whisperjets” despite being what seemed like the loudest commercial jet aircraft of all time.

    I am guilty of enthusiastically adding to any and every Airplane! (the greatest movie ever made) reference in the comments. Please stop calling me Shirley. I’m typing this while wearing an Otto the Autopilot T shirt.

    My guess is my large post total benefits primarily from (a) longevity, as I think I’ve been in the Cranky family for 80-90% of the two decades, and (b) this is the only place on the www that I feel compelled to share my thoughts. As a proud Gen Xer, I don’t think anybody should give a damn what I think because I sure as hell don’t care about what (most) other people think!

    l truly believe this circles back to our fearless leader, not only for creating a steady stream of thought provoking content that interests industry professionals and hobbyists alike (no small feat) as well as fostering an EXTREMELY collegial, respectful and welcoming atmosphere that allows all points of view that don’t contain personal attacks and elicits a great deal of interesting comments from a variety of knowledgeable folks.

    Congratulations Brett on the Cranky Vigintennial and thanks for everything you put into this little corner of the world (wide web).

  49. William Gee Avatar
    William Gee

    Congrats Cranky! I respect and enjoy your content, and support you as best I can. Looking forward to the next cranky dorkfest.

  50. 1990 Avatar
    1990

    Well done! Thanks for all you do!

  51. Jason Avatar
    Jason

    Congratulations! Your post and the Weekly Review have become the highlight of my lunch break four days a week :)

  52. Paul Todgham Avatar
    Paul Todgham

    Congrats on 20 years, Brett! I love seeing the stats and all the engagement. (And the well-deserved shoutout to Kristen!)

  53. FBKSan Avatar
    FBKSan

    Congratulations, Brett. Cool milestone, and this is a great way to recap. We appreciate you and the blog!

  54. SAN Greg Avatar
    SAN Greg

    Thanks for helping to make being an airline dork (somewhat) cool! As long as you have things to write about, it will show that the airline industry is dynamic and interesting.

  55. thewildeeper Avatar
    thewildeeper

    I’ve been following you for about ten years but have not felt inclined to leave a comment until now. Thank you cranky for sharing your insight into the world of aviation with us!

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