Do airline loyalty programs have a future? – Bullingdon Post
This is a new site, and I was asked to participate in a panel with Gary from View from the Wing and Ben from One Mile at a Time on the future of frequent flier programs. We did not see what each other said in advance so this wasn’t a debate. Also, I wrote these as my preliminary first answers before realizing that editing wasn’t allowed after the fact. Still, it was a fun exercise, and I think, worth a read.
Lastly, this wasn’t on the web, but Delta decided that being named the undisputed heavyweight champion regarding on-time performance on this blog deserved a real life trophy. And here’s a close up of the inscription. Nice work, Morgan. And congrats to the ops team.