Watch out for flight changes, tight connections – CNN Out of the Office
I talk about how to deal with frustrating flight schedule changes.
4 trip-planning services often overlooked – Overhead Bin on MSNBC
Cranky Concierge was lucky enough to be mentioned here as a planning service worth considering. I agree.
In the Trenches: Handling Sensitive Customer Data – Intuit Small Business Blog
Handling sensitive customer data is a huge issue in general, and it’s a nerve-wracking one for many a small business owner.
United, Continental to roll out combined frequent-flier program next year – Chicago Tribune
I was asked to comment on the new MileagePlus, but of course, as readers of this blog, you already know my thoughts.