If you’ll be near LAX TODAY, come on by to celebrate 5 Cranky years. Join me and Johnny Jet at In ‘n Out for a little plane spotting between 11a and 1p.
No bag? Then airlines should refund fee – CNN Out of the Office
I’ve written about this here before. If your bag doesn’t travel with you, then you should get a refund of the bag fee, but that’s not the way it works at most airlines.
US Airways Warms to Inflight Internet – APEX Digest
I’m writing for the Airline Passenger Experience Association’s publications now. This piece was about US Airways revisiting inflight internet.
In the Trenches: Relying on Third Parties – Intuit Small Business Blog
Sometimes, you think you’re as prepared as you can be, but third parties can throw a wrench into things sometimes.
2 responses to “Cranky on the Web (August 15 – 19)”
I think the biggest reason US has seen low usage rates on the A321 long-haul routes is the lack of power. In-flight internet very quickly drains your computer’s battery; if I can choose between 1.5 hours of using the internet and 3 hours of doing work, doing work for 3 hours wins.
Well, it was nice meeting you all… Thanks to Brett…