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Cranky Also Writes
For Condé Nast's "The Daily Traveler"
Intuit's "In the Trenches" column on running Cranky Concierge
Contributing editor to the weekly banter (subscription required)
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My day started with an interview with President and CEO Mark Dunkerley. But when Mark walked in the door, something … Read More
First those crazy Canucks decided to get turboprops. Now it’s time for WestJet to get widebodies. Next year you’ll see … Read More
The talk of the US airline industry these days is all about one thing… what’s wrong with United? The airline … Read More
I left off in Part 1 yesterday as I stepped off the airplane into the warm Honolulu sunshine. After a … Read More
There is probably no other airline in the United States that takes its home culture more seriously than Hawaiian Airlines. … Read More