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Cranky Also Writes
For Condé Nast's "The Daily Traveler"
Intuit's "In the Trenches" column on running Cranky Concierge
Contributing editor to the weekly banter (subscription required)
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In the Trenches: Evolving With Our Clients – Quickbooks Blog The Intuit Small Business Blog has changed its format, and … Read More
Sticking with yesterday’s theme that the US is a great place to run an airline right now, let’s turn the … Read More
It wasn’t all that long ago that airlines raced to get their airplanes out of the US as fast as … Read More
I have some bad news. I’m afraid it might be time to shut down the blog after 8 years. At … Read More
As Delta has ramped up its operation in Seattle, there’s been plenty of talk about the battle between it and … Read More