Cranky on the Web (March 19 – 23)

Why it Took So Long for Virgin to Link All its Frequent-Flier ProgramsConde Nast Daily Traveler
You can now earn and redeem across Virgin airlines. What took so long?

In the Trenches: Learning From My TeamIntuit Small Business Blog
It’s always good to learn something from the team.

United merger’s OK despite problems, experts sayHouston Chronicle
I was asked about how the United tech transition was going. You probably won’t be surprised by what I said.

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