Recent Articles
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Problems with JetBlue’s Customer Bill of Rights
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There were mixed reactions when JetBlue introduced its Customer Bill of Rights after the Valentine’s Day problems earlier this year. Some thought it was adequate,…
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United Goes Fully Flat in Business Class
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It’s time to shake off all the bad news from last week and move forward with something positive. United has finally unveiled the new business…
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JetBlue Ends the Week with a Cranky Jackass Award
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It’s just been one long week of problems in the industry, that’s for sure. Of course, the biggest and most tragic was the TAM accident…
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Digging in With Virgin America
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Now that the website troubles appear to be beyond them, we can finally take a look at Virgin America’s plan to get things started. I’ll…
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Virgin America Sells Tickets, Website Stumbles
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The release came out this morning saying that Virgin America was starting ticket sales today. Woohoo! I remember over three years ago trying to get…
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A Very Bad Time In South America
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Over the last couple of days, there have been two airline accidents in South America, one of which had a tremendous loss of life. The…
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Ignore O’Reilly, Don’t Boycott JetBlue
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If nothing else, Bill O’Reilly is great at stirring up trouble. Unfortunately, he’s terribly misguided just about every time, and this one is no different.…
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Alitalia Auction Going Down in Flames
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Alitalia just loves being in the news, but not in a good way. I just don’t get it. Someone please put this old dog out…
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MAXjet Wants China
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Yesterday was the deadline for airlines to get their applications in for seven new flights coming available between the US and China over the next…
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Another Dumb Retaliation, Brought to You by American
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Anyone catch the significance in American’s latest announcement last week? I suppose it’s not really “significant” in any way. It’s more of the same old…
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Baby Terrorist Caught Before Attacking Continental Express Flight
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You’ve seen the news. A “small, innocent” baby was forced off a flight for making too much noise. I’ve seen plenty of outrage in most…
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American Goes Dang!
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First there was Southwest’s Ding!, then there was Ryanair’s Bing!, now there’s . . . American’s Dang!? Enough with the ridiculous punctuation, please!*!@#)&*%)!!! Ok, so…
