Recent Articles
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SmartTray: Sometimes It’s the Simplest Things That Grab Your Attention
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I had been meaning to write about this after I met with the company at the APEX show back in September, but I never quite…
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The Single Best and Three Worst of the 2013 Small Community Air Service Development Proposals
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Yesterday I wrote about four 2013 Small Community Air Service Development applications that I thought were interesting enough to discuss. But consider that the appetizer.…
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It’s Time for 2013 Small Community Air Service Development Week
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One of my favorite pastimes is reviewing the annual Small Community Air Service Development (SCASD) grants handed out by the government. I’ve devoted an entire…
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Cranky on the Web (September 30 – October 4)
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In the Trenches: Taking the Blame – Intuit Small Business Blog When things go wrong in our business, it’s often not our fault. Sometimes we…
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Topic of the Week: Delta Sharpens Its Attack on Alaska
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I’ve mentioned before how Delta looked like it was fighting with Alaska as both airlines added flights in each other’s hubs. But now it’s gone…
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Frontier is Finally Sold … If the Unions Say OK
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It was one of the worst-kept secrets in the airline industry, but what had been known for months is now finally public. Former Spirit-backer Indigo…
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JetBlue’s New Mint Premium Cabin Starts Flying Next June
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We already know that JetBlue will be rolling out a new premium cabin on flights between JFK and both LA and San Francisco, but as…
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Thanks for Making the 3rd Annual Dorkfest a Success
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Saturday was the third annual Crankyspotting Dorkfest, and I had a fantastic time. Judging from the tweets, emails, and Facebook posts I’ve seen, it sounds…
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Cranky on the Web (September 23 – 27)
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In the Trenches: Managing My Email – Intuit Small Business Blog I love email, and it’s my primary form of communication, but it’s been getting…
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A Sincere Apology to United Airlines (It’s Your Fault, US Airways)
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Remember my post on Wednesday about United’s reservation system not being very friendly? Well there were some people at United who were very concerned that…
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See You at the 3rd Annual Crankyspotting Dorkfest Tomorrow
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The day has finally arrived. It’s time to do a little spotting at LAX for the third annual Dorkfest. I’ve heard from several of you…
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Trying the New West Coast Delta Shuttle (Trip Report)
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Earlier this month, Delta launched a west coast Delta Shuttle operation between LA and San Francisco with hourly service and a few *gasp* frills. Delta…
