1 comment on “Cranky on the Web (September 30 – October 4)

  1. If a traveler gets mad at you over the phone you need to remember that if they were face to face with you they wouldn’t act the same way, and yes something you are the only person they can be mad to even if they know it’s not your fault.

    When dealing with the public you just have to grin and bare it as the saying goes.

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Cranky Flier