Poor European airline execs. They’ve suffered a great (revenue) loss and now they’re trying to […]
In a move that surprised nobody, Southwest told WestJet to take a hike last week […]
Wondering why I’m posting on a Sunday? Well, it’s to welcome Washington Post readers to […]
WiFi When You Fly: A Battle of the Business Models – BNET Is there a […]
It’s a rare week when there isn’t a strike at a European airline, but this […]
A distraught reader sent me a note yesterday about a bonus mile offer he received […]
Republic has made its branding decision. Fortunately, Frontier lives and Midwest dies. Midwest was kind […]
I’ve run across plenty of problems when it comes to helping our Cranky Concierge clients, […]
There are no columns more fun to write than those diving into some obscure little […]
Even April Fools’ Can’t Stop Southwest Talking About Bag Fees – BNET If you haven’t […]
It took awhile, but as promised I’ve got the panel discussion at the State of […]
This whole US Airways/Delta slot swap in DC and New York just keeps dragging on […]