Brett
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A Trip on Virgin America I Wish I Didn’t Have to Take (Trip Report)
I realize I’ve done a lot of trip reports lately, but that’s because I’ve had some unplanned travel. This trip was the…
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A Missed Opportunity: How American Should Have Responded to This Unhappy Traveler (Ask Cranky)
This is a different kind of Ask Cranky. What started as a question about why American/US Airways keeps fares so high in…
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Delta Earns a Cranky Jackass Award for Requiring Several Week Advance Purchase to Book Low Level Domestic Awards and Not Telling Anyone
You may have seen elsewhere that Delta has decided to stop publishing all award charts. That’s bad, because it makes it easier…
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Cranky on the Web – Debating Frequent Flier Programs,
Do airline loyalty programs have a future? – Bullingdon Post This is a new site, and I was asked to participate in…
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Topic of the Week: Do Bigger Airplanes Matter?
Delta announced it’s bringing its 717s back to the west coast. The LA – San Francisco shuttle will see half the flights…
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Strange Bedfellows: Korean to Codeshare with American
Airlines announce codesharing relationships all the time, and I usually don’t give them a second look. But when an announcement came through…
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The Best Kind of Delay (Trip Report)
A couple months ago, I was emailing with some friends and we jokingly talked about doing a guys’ weekend in Cabo. We…
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United Walks Away From Dallas Love Field Airport, Makes Southwest Happy and Delta Angry
To say things took a strange turn at Dallas Love Field Airport on Friday is quite the understatement. After doing everything it…
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Cranky on the Web – SkyMall Goes Down, Monstrous Blizzards, Cleveland, and Snail Mail
It was a busy week on the web… SkyMall Lands in Bankruptcy as Air Travelers Shun Catalog – Bloomberg SkyMall is bankrupt…
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Topic of the Week: Your Comments on the Blog
This week’s topic is more administrative than usual, because I want to get a better understand of how you’re commenting here on…
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British Airways Realigns Its Program to Make Big Spenders With Large Point Balances Happier (And the Rest, Not So Happy)
On Monday, British Airways reached out to me seeing if I’d like to get a briefing on something big coming up. I…
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Will Airline Pricing Decline With Fuel Prices? (Ask Cranky)
I’ve been asked this question a lot lately, so I figured it was time to address it. With oil prices plummeting, I…