United Tries to Offset Temporary High Fuel Costs With Permanent Fare and Fee Increases


Earnings for the first quarter of 2026 will soon be announced, and there’s little question that profits will be squeezed by ever-rising fuel prices. Everyone will be listening to hear what the airlines have to say about future guidance, but United has decided it is not waiting around. In the last week, it has pushed for a hefty bag fee increase and introduced Basic fares in premium cabins. While I imagine these moves would have happened at some point, I wouldn’t be surprised to hear the timing was moved up to help keep United’s guidance on track for the year.

Let’s start with the bigger news, Basic fares are coming to premium economy (Premium Plus) and business class (Polaris) for long-haul travel. Strangely, they aren’t happening in domestic First Class yet, and I’m not sure why. Perhaps it’s because long-haul coordinates with joint venture partners, and that’s where the focus has been to this point. Or maybe domestic First just isn’t a big enough pot of money to move the needle.

The implementation is almost entirely what you’d expect. Here’s the Polaris chart:

The only surprise here is that lounge acces is still included for Basic fares, it’s just United Club access instead of the Polaris lounge. That’s the only thing here more generous than I would have expected. Everything else is pretty much what I expected we’d see.

Premium Plus is exactly the same except, obviously, there is no lounge access for any Premium Plus fares. And the ability to upgrade from Premium Plus is far more important than than it is from Polaris.

The Basic, er, Base product is not rolling out until “later this year.” I do have to assume this wasn’t going to be announced this early until plans changed. After all, just a couple weeks ago, Lufthansa Group rolled out its Basic fares (called “Light”) for premium long-haul but it was excluding North America. If United was really only announcing a couple weeks later, I can’t imagine that would have been held back by Lufthansa.

Instead, what I must assume happened here is United had planned to do it at some point, but with oil remaining high, it continues to work hard to try to offset the impact with higher fares. And one way to do that is to create a Basic structure which pushes people up to higher fares.

As is always the case, Basic isn’t created for people to buy. It exists because there are some people who won’t buy up to a higher fare, but most people will. And that’s United’s goal here… it wants people to pay more for the same thing they get today.

This announcement feels a little rushed in that the rollout date hasn’t even been stated, but it will sure make it easier for United to face Wall St analysts on the upcoming earnings call. “Look at all the things we’re doing!”

That’s also where the bag fee increase comes into play. The bag fee is the new change fee. It continues to spiral higher and higher with seemingly no end. (Remember when change fees hit $200 for a domestic ticket?)

JetBlue kicked off this party with an increase of $4 on its base level bag fees, with the lowest rate rising from $35 to $39, though it varies by market and timing and some rose by $9.

United saw that and laughed. It took it much further, now raising the lowest pre-paid bag fee from $35 to $45. That’s a $10 increase, but it’s also a $5 discount off what you’d pay if you did it within 24 hours of travel. So in some cases, the first bag on a domestic trip is now a whopping $50. The second is $10 more. Third checked bags and beyond are going up even higher. Instead of $150, it’s now a $200 fee.

Of course, you can offset this by getting an airline credit card or having elite status, both of which give you at least one free checked bag. But this puts us into that hamster wheel. Now that the benefit of having no first bag fee is more valuable, shouldn’t the annual fee on that credit card go up too? Just wait, it’ll happen eventually.

To its credit, United did not try to say it was doing any of this because of higher fuel prices. It just said on bag fees that it hadn’t touched them in two years. But we all know why this is happening now, and it is most certainly tied to fuel. And no, once fuel prices go back down, these fare structures and fees will not.

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Brett Avatar

27 responses to “United Tries to Offset Temporary High Fuel Costs With Permanent Fare and Fee Increases”

  1. paracetemol Avatar
    paracetemol

    With the US headed toward a deep, inflation-laden recession, half the US airline industry will end up in bankruptcy with little hope of a government bailout this time around. The United States is essentially broke and about to default on its debt, exacerbated by its largest holders of that debt (China, UK, Japan, South Korea) dumping Treasuries. The US is looking more and more like the USSR circa 1991.

    1. Tim Dunn Avatar
      Tim Dunn

      what you want to believe and what will actually happen are two very different things.
      First, E. Asia and Australia/N. Zealand are more dependent on oil that flows thru the Strait of Hormuz than just about any other part of the world; the US, which is the world’s largest oil producer, has very little dependency on the Strait for fuel – but does for other products including fertilizer.
      second, the US dollar has strengthened since this conflict began. Shortages are expected to show up in the west coast of the US within a couple weeks due to the region’s great dependence on imports.
      third, airlines and other transportation companies are being harder hit than other industries because of the shortage of jet fuel and diesel. DL is the only airline in the world that has a refinery that can help offset jet fuel shortages and price hikes.

      This is a severe cost and supply chain crisis that will pass but will leave casualties. There will be bankruptcies in the global airline industry; the US and countries that have restructuring provisions as part of their bankruptcy laws will see fewer liquidations. There continue to be diplomatic efforts to end the war but energy analysts expect it will take six months or more for energy supplies to rebalance with prices remaining high and supplies reduced well into 2027. Some energy infrastructure in the Middle East has been damaged so it will be years before pre-war production capabilities return.

      While this war will be costly to the global economy even if ends tomorrow, the US is likely to fare better than most of the developed world. Oil producing economies in the Americas will benefit from higher prices.

    2. See_Bee Avatar
      See_Bee

      Yeah, I don’t buy any of that. The K shaped economy continues to power airline consumers and everyone having airline credit cards makes this a mostly non-story for the airlines (at least the big 4). Like Tim mention, the U.S. drills a ton of oil and gas, of which the gas can’t be exported at scale bc there aren’t enough terminals. There will be spots of inflation but the U.S. isn’t imploding

      Will there be some people within the economy that feel some pain? Sure. But a full-blown recession ain’t it

      1. Kenneth Avatar
        Kenneth

        What happens if Iran takes to attacking AI sites like they’ve said they will? Some of the U.S.’s largest companies have deeply indebted themselves to build those, and having those borrowed assets destroyed would rock the markets.

        1. See_Bee Avatar
          See_Bee

          This seems like a very niche and highly unlikely thing to happen. I can’t imagine it would “rock the markets”

          Even if they did attack one, tech companies have a ton of cash reserves and aren’t that leveraged like airlines are. Their business model doesn’t go away if Iran attacks an AI site – people can still get on Instagram, watch Tik Toks, and use Google search

  2. Seth Miller Avatar

    My read of the release is that a “Base” fare is also coming to domestic/short-haul int’l F, but the benefits aren’t changing yet. Presumably that is coming.

  3. Matt D Avatar
    Matt D

    Spend more, get the same, or less.

    The wet dream of every business in the country.

    Like you said. A way to plump the prices. Like what the trucking industry did back in 2008 during the last big spike. All imposed a “diesel (or just ‘fuel’) surcharge”. And it never went away. And like you said, I don’t imagine this will either.

    And once again, which you touched on, airlines aren’t making their money on transporting people. But on credit card purchases. Imagine that. Make a run to Target or Walmart or buy something from Amazon. Transactions that the airlines otherwise had no involvement in. And yet are now getting a piece of it. Brilliant.

    Imagine if someone had thought of that back in the 1980’s. PEOPLExpress might still be here today.

  4. jonathan reed Avatar
    jonathan reed

    A number of us are always going to pay for the fully refundable fare. These will include risk averse pleasure travelers as well as many business travelers who can charge a client for the cost of a flight actually taken but will have a hard time explaining a charge for a flight not taken.

    For the leisure traveler United’s flights with award miles are fully refundable unlike some airlines which don’t give you all your miles back if you cancel an award flight. I am interested to see if United will change it current policy of fares booked with award miles being fully refundable.

  5. Angry Bob Crandall Avatar
    Angry Bob Crandall

    Flying in the U.S. feels so frustrating compared to the rest of the world. There are several interconnected reasons. Just four companies, American, Delta, United, and Southwest now control about 73% of the domestic market, solidifying what is effectively an oligopoly. When competition is minimal and an oligopoly-like situation is present, as in the U.S., the airlines dominating the market have greater control over price. This didn’t happen overnight, it was the result of decades of mergers (Delta-Northwest, United-Continental, Southwest-AirTran, American-US Airways) that regulators largely waved through.

    When Is “Enough Is Enough”? The U.S. has been at “enough is enough” for years, but a few things work against passengers pushing back:

    There’s often no real alternative. If American controls 60–70% of the seats out of your home airport, you’re going to fly American. The same with DL and UA. Regulatory appetite is weak. The DOJ occasionally challenges mergers but has limited tools to force service improvements.
    The U.S. airline industry has never been more consolidated, with the fewest scheduled passenger carriers ever, just 12 (with Sun Country being sucked up into Allegiant). That says it all about barriers to competition.

    There are small signs of change, carriers are making some investments in onboard tech, cutting Wi-Fi fees, and upgrading seats, and American has announced it will offer free internet browsing for loyalty members. But these are incremental tweaks, not structural reform.
    The bottom line: U.S. airlines raise prices and cut service because, in most markets, they can. Until there’s either meaningful new competition or stronger consumer protection regulation (like the EU’s robust passenger rights rules that require cash compensation for delays and cancellations), expect the trend to continue. And don’t count on Congress to do anything. Between special interests and the diminished collective intelligence of our elected leaders nothing will help the passengers.

    1. Matt D Avatar
      Matt D

      Much of the US is already a duopoly:

      Walmart/Target
      Home Depot/Lowes
      UPS/FedEx
      CVS/Walgreens
      Verizon/T-Mobile
      Coke/Pepsi (and their respective subsidiary brands)
      Amazon/Ebay
      AutoZone/O’Reilly

      I’m sure there are others, but those are just off the top of my head.

      Take all those out and what’s left? Not a whole lot. Add in the oligopolies and now there would probably be *nothing* left.

      The airlines just seem to be the latest iteration of this, but have been catching up in recent years, especially with the last round of mergers. And Brett has either suggested or outright said he’d like to see more. I’ve said it before and I’ll say it again. We can’t have it both ways. What may be “good” for business is almost always “bad” for the employees/consumers. And vice versa. Brett, as smart as he is, doesn’t seem to understand or at least acknowledge this distinction in my opinion.

      I guess it depends on which side he’s writing for that day.

      1. MDR Avatar
        MDR

        More generally, three competitors are generally enough to keep prices low. If Southwest/Alaska/jetBlue disappeared tomorrow and United-Delta-American was 95% of the domestic market, that would be fine. If anything, you’d expect better network effects to more than outweigh any price increases in evaluating consumer welfare.

      2. Southside Emil Avatar
        Southside Emil

        Matt D. Agree! But what can be done?

        1. Stronger antitrust enforcement?
        This means:
        Blocking mergers more aggressively. The DOJ blocked the Spirit-JetBlue merger in 2024, which many saw as a signal of renewed appetite for enforcement.
        a. Scrutinizing slot controls and gate leases at major airports, incumbents use long-term gate leases to lock out competitors at hubs like Dallas, Chicago O’Hare, and JFK.
        b. Challenging “capacity discipline” — the industry practice of keeping seats artificially scarce to sustain fares — as potential tacit collusion.

        2. Airport slot and gate reform? This is arguably the biggest structural barrier to competition. Options include:

        a. Requiring airlines to give up unused slots (use-it-or-lose-it rules)
        b. Mandating shared-use gate agreements at congested airports
        c. Having the DOT auction slots more frequently to allow new entrants

        3. Reviving low-cost competition?
        The collapse of several LCCs (Virgin America absorbed, Frontier struggling, Spirit bankrupt, Allegiant (who knows), Avelo shaky) reduced price pressure. The U.S. should be open to making it easier for foreign carriers to operate domestic routes (cabotage reform, politically very difficult)
        Reducing barriers to aircraft leasing and crew certification

        4. Consumer protection regulation
        Treating symptoms rather than the structural cause, but still meaningful:

        a. The Biden-era DOT rules on automatic cash refunds were a real win
        b. Requiring junk fee transparency (baggage, seat selection bundled into base fare display)
        c. Strengthening flight delay compensation rules (the US is far weaker than EU261)

        5. Public investment in rail as a substitute
        Competition from another mode can discipline airline pricing on shorter corridors. High-speed rail on routes like Dallas–Houston, LA–SF, or the Northeast Corridor would genuinely pressure fares. This is a long-term structural play, but countries with strong rail networks see it work.
        6. Breaking up or structural separation
        The most aggressive option, rarely discussed seriously but occasionally floated:

        a. Separating airport infrastructure from airline operations (as some European countries do)
        b. Treating certain hub routes as regulated utilities with fare oversight

        The Hard Political Reality
        Airlines are powerful lobbyists, unionized workforces create complex political alliances, and any cabotage reform (letting foreign airlines compete domestically) is a political non-starter. The most achievable near-term wins are probably slot/gate reform and sustained merger blocking, both of which require executive branch will more than new legislation.

        The current administration has shown more appetite for this than with prior administrations, so the policy environment has actually shifted somewhat in a pro-competition direction. But all-in-all, we have a very lazy and corrupt Congress so nothing like this will move forward.

        1. Matt D Avatar
          Matt D

          A more broad answer to your questions, all of which are valid, and my intent isn’t to just answer one question with another. But when you read it, I think you’ll understand where I’m coming from and the point I’m trying to make. I’ve asked it here before and no one that I recall would touch it.

          And that question is this:

          Can I legitimately say that I support Capitalism and Free Markets if I also say that I am *opposed* to:

          Nepotism
          Cronyism
          Ageism
          Sexism
          Racism
          Collusion
          Protectionism
          Bailouts
          Manipulation
          Insider Trading
          Shrinkflation
          Skimpflation
          etcetera

          Or are those mutually exclusive concepts, where, in order to be in business, one must engage in some or all of those strategies? Is is even possible to make an honest dollar anymore or is some level of dishonesty, deception, and subterfuge essentially mandatory?

        2. MDR Avatar
          MDR

          I support building more rail and increasing airport capacity, but this strikes me as looking for a conspiracy in a sector where there is none.

          Is there any evidence of airlines making excess profits?
          Are airline fares up in inflation-adjusted terms?
          Is the customer experience for flyers better or worse than before the United-Continental, Delta-Northwest, and AA-US mergers?

          Flying in 2026 compared to 2006 is a self-evidently better experience on better airlines with more routes over more efficient hubs. The mergers were good for consumers! We aren’t being screwed!

    2. Jason H Avatar
      Jason H

      The US has more domestic carriers and options than almost any other country in the world. Most countries are stuck with one or occasionally two full service airlines, maybe with an LCC or two, maybe not.

    3. Michael B Avatar
      Michael B

      In the best of times airlines might make a 7% margin. Prior to consolidation, the airlines were a mess financially, which in the end benefited no one. A stable airline industry with rational pricing is both good for the consumer, employees, and shareholders. You are paying less today for air travel than ever before, even with all of the fees.

      There is really no other industry as complicated and capital intensive as the airline business. The rest of the world as you speak isn’t as utopian as you say. The Lufthansa Group and IAG own most of the legacy airlines in Europe. Ryanair does a good job because they stay in their lane and away from the legacies. Asian airlines and ME airlines are either government subsidized to some degree and have cost structures the US and European carriers can’t come close to matching.

      Name one other industry that survives on razor thin margins while moving thousands of pieces of equipment around the world that each cost the equivalent of a building in Manhattan. It’s actually impressive that Delta and United have been able to turn the profits they have, and even with that, their margins would be laughed at in any other sector.

  6. Wany Avatar
    Wany

    My company travel policy forbids basic economy ticket and allows cross continental business class. I am curious to see if our policy will update to prevent us from buying basic business class. We also have policy that requires justifications to buy a ticet that is $300 more than the cheapest available options. If a new policy prevents us from buying basic business, the non-basic business on United may become not competitive due to evolved travel policy.

  7. Randy Avatar
    Randy

    Just remember that unlike AA and DL, on UA you need to actually PURCHASE your ticket with your credit card in order to get the free luggage allowance, instead of just holding one. And yes, UA has already raised the annual fee on the card this year.

    1. Bob V Avatar
      Bob V

      When I was a ticket agent working the counter that was one of the most misunderstood facts for the card holders. The argument was usually “well I have the card”. You did not purchase the ticket with the card therefore you now need to pay the checked bag fee.

  8. Doug Swalen Avatar
    Doug Swalen

    “Now that the benefit of having no first bag fee is more valuable, shouldn’t the annual fee on that credit card go up too? Just wait, it’ll happen eventually.”

    It already did. Last year. Now $150 a year. So I don’t expect another price hike anytime soon…at least not without some alteration of the benefits to muddy the waters.

  9. Angry Bob Crandall Avatar
    Angry Bob Crandall

    The title of the article should have been “Airline’s race to extract”
    AA, Delta, and United are essentially a coordinated (if unspoken) shift toward extraction over value, and it’s happening simultaneously, which is what makes it so problematic:

    1. American has been operationally chaotic and has alienated its most loyal business travelers with repeated loyalty program changes
    2. Delta has arguably been the most brazen — raising SkyMiles redemption costs dramatically, cutting lounge access, and charging premium prices while delivering a product that hasn’t kept pace
    3. United has been quietly aggressive on fees and fare complexity

    They’re betting that there’s nowhere else to go, and for many routes, they’re right. If you need to fly from a hub city, you’re often captive. Oligopoly power is masking the customer damage. But that assumption has a shelf life. The cracks show when:

    1. Corporate travel managers start renegotiating contracts or shifting preferred carriers
    2. Ultra-low-cost carriers expand route networks into their territory
    3. A recession hits and price sensitivity spikes overnight
    4. A new entrant eventually disrupts with a cleaner value proposition

    The deeper problem is the entire U.S. airline industry seems to have quietly decided that customer loyalty is a legacy concept, something to monetize rather than earn. That’s a fundamentally short-sighted operating philosophy, and history suggests industries that adopt it eventually face a reckoning. You’re essentially watching an industry collectively erode its own foundation. The frustrating part is it may take years before the consequences fully materialize, but when they do, they tend to be severe.

    1. Southside Emil Avatar
      Southside Emil

      Don’t forget Southwest’s self-inflicted wounds. Southwest essentially abandoned their differentiation. The moment they introduced assigned seating and dropped the open-boarding model, they surrendered the one thing that made them psychologically distinct. It wasn’t just a policy change, it was an identity crisis. Loyal Southwest customers didn’t just prefer the old model, they identified with it. Now Southwest is just another airline, but without the legacy network, lounges, or premium infrastructure of the big three. That’s a dangerous no-man’s-land.

  10. Pilotaaron1 Avatar
    Pilotaaron1

    With the push that airlines are making to get you onto their credit card. I wonder if generic travel cards, Chase Sapphire Preferred for example, will start adding a reimbursement perk for checking a certain number of bags to compete. And I know Chase specifically has both United and Southwest, but I would image they make more off the consumer on their own card vs a co-branded one.

  11. Bill from DC Avatar
    Bill from DC

    Actually the LH group already had “basic premium” fares in the middle of last year (if not earlier).

    During spring/summer 25 I purchased premium economy tickets for IAD-VIE-MUC-IAD in Dec 25/Jan 26. All flights were operated by Austrian and Lufthansa and all required paid seat assignments.

    However each passenger could check two bags. I would think United has to match that for international flights.

  12. Bill from DC Avatar
    Bill from DC

    CF help requested! According to the chart, the “basic premium” fare is non-refundable. Nothing new about that but if I’m reading it correctly, this fare also can’t be converted into travel credit?

    If true that is a MASSIVE change and would cause me to actively book away from United. I hope that’s not true.

  13. George Romey Avatar
    George Romey

    I think initially carriers will try to raise non fare fees. I think we might soon see a return of change fees along with a fee to either use a check in agent (certain destinations that require visa verification exempt as well as check in for top elites) or print a boarding pass. Higher bag fees of course as well as seat fees. Will it be enough? Will it squash demand? If it doesn’t bridge the gap, routes and frequencies will be cut, planes parked and crew and staff furloughed.

    The ULCC will have a real problem.

  14. RKC Avatar

    Wow! Shocked by the so-called educated enthusiasts on “Cranky” with such little real understanding. We have the finest airline system in the world with five excellent airlines and two good low cost airlines. Among all these airlines we can get (with partners) to almost every place in the world at a reasonable cost. Example: In 1972 the government allowed the airlines to charge $398/rt (economy class) for SFO-JFK. In 2026 dollars that $398 due to inflation would be $3200 today!!! The free market drives prices down and improves efficiency. The only real change we need is less government interference with the airlines while the government correctly focuses upon improving ATC . . . . . and all transportation infrastructure within its Congressional mandate. We Americans have it all, but we want still more more more

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