Southwest Leaves O’Hare and Dulles


During the pandemic, Southwest had a plan. It thought it could reliably serve the primary airport in cities where it already had a massive presence at a secondary airport. It started up Chicago/O’Hare and restarted Houston/IAH to complement the Midway and Hobby hubs respectively. IAH went away back in 2024, but O’Hare soldiered on… until now. Service to O’Hare and longer-lived Washington/Dulles ends in early June 2026.

For O’Hare, there are multiple storylines here. And in fact, this seems like a good time to introduce the long-requested name for our favorite new soap opera:

This week on Beyond ORD Gates, Southwest decided it just absolutely was not worth continuing to compete. But then again, it never really found a niche that made sense at O’Hare anyway.

Southwest Monthly Departures From Chicago/O’Hare

Data via Cirium

When Southwest first started in the market, the focus was on connecting O’Hare to its biggest hubs in blue. It then grew into hybrid markets like Las Vegas, Phoenix, and Orlando which are both hubs and major leisure destinations. Pure leisure was icing on the cake.

By early 2024, Southwest had given up on this plan. It nearly eliminated pure leisure flying and it scaled back its flying everywhere else to just a little over half where it was.

This last winter, we saw another shift. Yes, flights were cut again, but leisure returned. The pure hubs all but disappeared. For spring, Southwest tried to reintroduce more leisure, but it seems clear the airline just decided it wasn’t worth it any longer. With United and American ramping up capacity dramatically at O’Hare, that must have been the final straw. Southwest will now donate its two dozen daily operations to the pot as the FAA tries to reduce flying at O’Hare this summer.

Meanwhile, at Dulles, it’s a different story. Southwest has served that airport since 2006, and it opened it like it did just about any other new station back in the day, by connecting it with regular flights to the nearest hubs.

Southwest Monthly Departures From Washington/Dulles

Data via Cirium

Florida survived until 2010 when Denver took over as the second connecting point at the airport beyond Midway. By 2016, even Midway was gone, replaced by Atlanta as Florida again returned. Then Midway came back and Atlanta was gone. It never really worked.

For the last two years, Dulles has been a key point in the strategy to serve flights that are beyond the perimeter from nearby Washington/National. But that has meant only flights to Phoenix and Denver. (Remember, Southwest has a beyond-perimeter slot exemption to serve Las Vegas from National already.)

This is a much smaller operation than what was at O’Hare, and it’s probably not a big deal to see it finally go away. But it is indicative of this idea that primary airports in markets where Southwest has a big hub at the secondary airport won’t really work.

Yes, Washington/National still exists in the shadow of Baltimore, but that is a special case. Slots make airlines do crazy things, but also… it’s a great airport to serve if you want to get in good with the politicians. It’s no surprise to see this remain important in the network.

Other than that, the closest we have to this dynamic is in the LA Basin and the San Francisco Bay Area. I don’t count Fort Lauderdale and Miami since neither are large operations any longer. The same goes for Boston vs Manchester/Providence and Islip vs LaGuardia. That’s not the same thing.

But even in LA and SF, it’s a different kind of story. In full year 2025, BWI had 81 percent of all Southwest departures from the region. (If you’re wondering, National had 17 percent and Dulles was a rounding error.) In Chicago, Midway had 94 percent of departures. These are massive hub operations for the airline with around 200 daily departures on average (a little less at Midway).

In the LA Basin, LAX is actually the largest station with 29 percent of departures, but it’s all fairly even followed by Burbank at 22 percent, Long Beach and Orange County hovering around 18 percent, and Ontario at 14 percent. LA also has less than 70 daily departures. The Bay Area is similar with Oakland at 47 percent, San Jose at 41 percent, and the balance at San Francisco.

In these markets, especially LA, it’s about providing good, useful service across the entire region. There isn’t that massive draw to take away from from the primary airport in the same way as there is in DC, Chicago, and yes, Houston.

So another Southwest experiment ends as the airline continues to refocus on markets that work. It’s not a surprise to see these two on the outs. The only real surprise is that Southwest was willing to make the right move and walk away.

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Brett Avatar

27 responses to “Southwest Leaves O’Hare and Dulles”

  1. Mike (dontflymuch) Avatar
    Mike (dontflymuch)

    So I happen to live in a weird equidistant triangle (traffic notwithstanding, please dont triangulate my house) between all three DC airports, which gives me flexibility over which airport to choose, which is nice, but it also means I check Southwest flights at all three (and Delta at DCA) and whereas there are some destinations that Southwest can compete with American at DCA be it by price or timeslots or nostalgia to squeeze into Terminal A (sorry “terminal 1”) (mostly to Midwest cities like CMH or MCI), I never once found a single flight of theirs out of IAD that was worth a darn. No big loss.

    Although it does make me nostalgically fond of my youth taking flights like BWI to MHT and Southwest really doubling down on the idea I was going from DC to Boston…

  2. Dan Avatar
    Dan

    What about Colorado Springs and Sarasota? Are those far enough away to be more comparable to Milwaukee?

    1. Jason Avatar
      Jason

      Yes. COS and SRQ have geographical proximity that factor into their success because of traffic congestion or seasonal weather conditions that isolate them from impacting the other market share.

    2. Brett Avatar

      Dan – That’s the opposite situation where Southwest has its dominant operation at the primary airport in the region. Colorado Springs is a small secondary airport that does have a local population which Southwest is serving. But it’s not really serving that for any broader reason surrounding the Denver metro area.

  3. Matt D Avatar
    Matt D

    When I did a plane photo shoot at LAX back in Fall, I noticed that Southwest just didn’t seem to be as prominent as they once were. So it wasn’t my imagination.

    I remember 30….30 years ago, they were running around 120 daily flights, give or take. Now they’re down to apparently just over half of what they were three decades ago.

    What happened?

    1. SandyCreek Avatar
      SandyCreek

      I don’t know how expensive LAX was relative to other airports of the region 30 years ago, but it’s awfully expensive now – probably in the magnitude of $30+ per departing passenger in airport costs. If southwest is not too desperate creating banked connections friendly departure waves, what southwest is doing by distributing traffic across the region makes sense – after all, ONT is nearly 70 miles away from LAX, for example.

      1. Matt D Avatar
        Matt D

        Around the same time-mid 1990’s, WN at ONT was in the neighborhood of 50-60 daily departures.

        What are they at now?

  4. See_Bee Avatar
    See_Bee

    ORD for WN felt like a pandemic desperation strategy of “eh, we don’t know where else to put these planes since business travel has been disrupted and there’s only so many BNA/BWI – FL/AZ flights we can add”

    IMO this was a finite thing from the start (and WN probably knew that too). Customers in the ORD catchment were never going to shift to WN given UA/AA’s significant capacity. And if you are a WN loyalist in the outstations, you would prefer MDW because either 1) it’s closer/quicker to downtown Chicago for tourism or 2) has higher frequency/more options than ORD

  5. Eric R Avatar
    Eric R

    “But it is indicative of this idea that primary airports in markets where Southwest has a big hub at the secondary airport won’t really work.”

    I feel this is true of all airlines in certain markets – mid continent connecting hubs (Chicago, Dallas, Houston). UA @ MDW, AA @ DAL, UA @ HOU all follow the trend as well.

    However, the coastal markets seem to buck the trend with the sole exception of WN @ IAD.

    1. MRY-SMF Avatar
      MRY-SMF

      United really scaled back in the Bay Area in the 2010s and doubled down on SFO. They exited OAK entirely in 2012 and SJC is down to just DEN year-round and IAH and ORD seasonally. They don’t even offer flights to SoCal from SJC. That being said, you can fly to virtually anywhere from SFO on United.

      1. southbay flier Avatar
        southbay flier

        True. AA has pulled back to just PHX and DFW from SJC. AS is down to hubs and Hawai’i. DL is the legacy airline with the best coverage out of SJC. They have 2 or 3 flights a day to ATL where you can easily get to smaller east coast cities.

        As someone who lives 10 minutes away from SJC, I avoid going to SFO because I don’t like dealing with 101 or 280 and SFO is much more delay prone than SJC.

    2. jd Avatar
      jd

      United at JFK? ;)

  6. Emil D Avatar
    Emil D

    Pax from the northern suburbs of Chicago don’t fly SW. They want a better product than what Southwest delivers. I’m also curious as to why MKE hasn’t ramped up for Southwest? Their catchment goes all of the way to Rockford.

    1. MRY-SMF Avatar
      MRY-SMF

      United really scaled back in the Bay Area in the 2010s and doubled down on SFO. They exited OAK entirely in 2012 and SJC is down to just DEN year-round and IAH and ORD seasonally. They don’t even offer flights to SoCal from SJC. That being said, you can fly to virtually anywhere from SFO on United.

      1. MRY-SMF Avatar
        MRY-SMF

        Sorry, posted this reply on the wrong comment.

  7. MarylandDavid Avatar
    MarylandDavid

    I think it’s a smart decision to walk away from Dulles. They were down to almost nothing as it is anyway – not worth the cost to staff that operation, especially given their huge presence at BWI.

    1. MRY-SMF Avatar
      MRY-SMF

      What is Southwest’s threshold for being able to use contract staff vs Southwest employees at a station?

  8. Kitsune4px Avatar
    Kitsune4px

    I think the Bay Area airports are actually moving in a very different direction. Was chatting with a pilot who flies for WN and is domiciled here in the Bay Area, and they mentioned that today more WN tails overnight at SJC than OAK. Also SFO is more important maybe going forward because they need to be there to provide connecting service if they want to have international partners. Also, mentioned a lot of growth has happened out at SMF as that area has grown more rapidly in recent years, and I think demographically better aligns with WN core market. (Also that a bunch of crews who live to the NE of OAK out towards places like SUU have switched domiciles to SMF and want to see the company do more SMF flying.). The OAK/SMF is particularly interesting to me, because there is a zone that could arguably be in either airport catchment depending on the operation WN runs. Overall, I think the Bay Area has gone from a OAK dominated market for WN to one where OAK continues fading. Which is quite the opposite of what you’re seeing in DC or Chicago.

    1. soutbay flier Avatar
      soutbay flier

      I can see that. When I’m flying out of SJC on the first or second flight to take off for the day, you can see all the WN tails along the B concourse. They have pretty much taken over all the nicer gates in that concourse relegating AS/HA to the cramped extension on the south side of the airport.

    2. See_Bee Avatar
      See_Bee

      I just flew out of SJC the other week for the first time and loved the experience. Way less chaotic than SFO

      I get UA has built a fortress at SFO but it still shocks me no one has been able to make a “focus city” out of SJC given all the affluent tech money close-by

    3. Ron Avatar
      Ron

      Southwest is also expanding into Santa Rosa (STS), starting next month

  9. Julio Diaz Avatar
    Julio Diaz

    Terminal 5 at ORD is horrible especially if you have to go to Terminals 1,2 or 3. Who wants to go out of security? Delta and Southwest didn’t go anywhere that UA and AA goes to.

    1. southbay flier Avatar
      southbay flier

      I feel like that was a poor design. You should be able to get to all concourses behind security at any airport. The other issue I have with T5 is that you can’t easily get to the El stop.

      1. O'Hare Is My Second Home Avatar
        O’Hare Is My Second Home

        Terminal 5 opened in 1993. Security was at each gate back then. Nobody anticipated 19 circumcised morons pulling box cutters on people eight years later. The El, there’s no excuse for since the Blue Line was extended to O’Hare in 1984.

  10. Stormcrash Avatar
    Stormcrash

    The conflict of ORD getting an official Cranky soap opera name makes me irrationally happy :)

    Southwest pulling out has to be a big win for American in their fight to cut as few flights as possible from their massive proposed schedule to help them gain on United

  11. Bill from DC Avatar
    Bill from DC

    IAD and ORD were completely pointless operations for Southwest. This should have been done sooner.

    Anecdotally, when I would check the same destination from IAD, DCA and BWI, the Dulles option was usually much cheaper but not cheap enough to make me go there.

    One could argue that in addition to very likely losing money, these stations also cannibalized their much larger crosstown ops.

  12. Jason Avatar
    Jason

    NK will be replacing WN at their T5 gates in Mid June.

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