Yeah, yeah, it’s been awhile, I know. But we are back, so all of you can get your Dave fix before the holidays. Today we are talking about NDC. I know this is a topic I’ve written about extensively here, but we’re trying to get a different viewpoint across in this podcast format.
I’ve talked extensively about how NDC — or New Distribution Capability, the standard for modernizing the airline booking process for third parties — is just not ready for primetime. This is largely thanks to lagging implementations by vendors, in our case, the Sabre global distribution system.
Despite that, airlines have still been pushing ahead with American leading the charge. But why do I say it’s not ready? Today, I thought we’d zoom in and give some examples. And who better to do that than actual Cranky Concierge employees who have to deal with this day in and day out?
There’s no way we could talk about all the problems, but this should give you an idea of some of the hurdles from the perspective of people who have tried to use Sabre for NDC and struggled.
Email Dave here to tell him what you’re going to get him for Christmas.