In the Trenches: Finding the Right Employee – Intuit Small Business Blog
Now the search is on for a new employee, but it’s not as easy as I might like it to be.
The Alaska Formula: How the Airline Changes and Keeps Customers Happy – Conde Nast Daily Traveler
Alaska announced it was adding seats to airplanes this week, but the way it’s doing it means there are real benefits to the traveler.
US Airways ups change fee to $200 – USA today
I was asked about whether US Airways matching United’s change fee increase meant others would follow.