It’s Not Actually News When a Plane’s Landing Gear Doesn’t Go Down – Conde Nast Daily Traveler
A United Express flight had its nose gear fail to extend earlier this week. This shouldn’t be news.
In the Trenches: Defining Roles – Intuit Small Business Blog
Trying to define roles in a small business is tougher than it might seem.
Many cities lose out in Southwest-AirTran merger – USA Today
I was interviewed about the loss of service from Southwest in smaller cities.