Browsing Posts in British Airways

First Class is Disappearing in Name OnlyBNET
Qantas is the latest to reduce First Class onboard, but it’s not really going away. It’s just changing names.

Premium Air Traffic Surpasses Previous Year for First Time Since 2008BNET
Yes, it’s true. More premium passengers flew in December than in last December. Granted, they were paying 20% less . . .

Airline Labor Unrest – Is This Catchy?IAG Podcast
I sit down with Addison Schonland to talk strikes.

American and United Switch to Small Planes for Big RoutesBNET
American is shifting its 70 seaters to compete with United’s 70 seaters. Go figure.

End of the Affair: Are American and Alaska Set to Compete?BNET
It’s only one little route addition, but I tend to think it could mean big things.

High Speed Rail May Hurt Airports, But How Much?BNET
High speed rail is coming to California, and the aviation world is gearing up to fight it. Boo, I say.

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Ah, spring. The days become longer, the temps get warmer, and, apparently, it’s a great time for airline strikes. Lufthansa pilots just struck for a day and postponed the rest for later. Meanwhile, British Airways is on deck as the French air traffic controllers wreak havoc in their own country. And don’t worry, Alitalia has struck in the last week as well, of course. What the heck is going on here?

Strike

With Lufthansa, the pilots aren’t happy so they walked out yesterday. That left the airline canceling about half their daily flights and plenty of passengers stuck going nowhere. Last night, the pilots agreed to suspend their strike until March 8 so they could rejoin talks. Of course, that doesn’t mean that Lufthansa will magically start operating at full speed today. It takes a little while to get everything back into place for a normal operation, so check with the airline if you’re flying.

As for British Airways, well, we’ve talked about this one before. Remember that the BA flight attendants were going to strike over Christmas but then the courts told them to screw off because of some voting irregularities. Well, they’re back and now with a new vote showing 83 percent support, the strike could come with only a week’s notice. At least they’re promising it won’t disrupt Easter flying. Not sure why Christmas was ok but Easter isn’t, but I’m not complaining.

The French air traffic controllers? They’ve been on strike this week and have hurt a lot of the air traffic running through the country. For example, Air France has announced that today it will operate all its long haul flights but only 75 percent of European flights will operate from Paris/de Gaulle with only 50 percent from Orly.

Why do we keep seeing all these strikes? Well it’s more of the same. It’s usually an issue of job retention, outsourcing, and of course, pay. The problem is that the industry today is not what it was 30 years ago when pay was high and so were fares. Some airlines have been able to adapt but none have done so without serious pain for most involved (except of course, those insanely-misguided CEOs who think that taking a big bonus in the face of all this pain is a good idea).

What we’re seeing now, however, is two different types of unions based on how they react. The labor unions that realize that this is unfortunately a necessary change will be in better shape because they can participate in the discussion and work to find ways to help reduce costs with the least amount of pain to their members. Those unions that simply want to strike if they don’t get everything they want, no matter how delusional, will end up watching from the outside as the industry changes without their participation.

As a result, customers end up suffering, of course. If your flight is canceled because of a strike, then I would just cancel and rebook at a later date if you can. If you need to be there, well, you can look at other airlines but they will be bursting at the seams trying to accommodate everyone. Just remember that a strike doesn’t mean the airline shuts down. Most airlines are able to get together enough of a skeleton crew to operate at least some flights, as Lufthansa showed by operating half theirs. But running only half your flights is still a recipe for lots of stuck travelers.

Oh, and Alitalia? Well it’s hardly worth mentioning, but they struck on February 16. Ho, hum. Nothing to see here.

[Original Photo via Steinsky on Wikipedia]

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While some airlines are moving away from First Class, British Airways continues to embrace it. They’ve just rolled out the latest version of their First Class product, and it seems very, well, British. I like that about BA, even though I highly doubt I’ll ever sit in these seats.

I consider myself something of an Anglophile, so I like the traditional, stuffy British style, stiff upper lip and all. That’s why I was with Margaret Thatcher when she condemned those silly world tails. People want British Airways to be British. And when it comes to First Class, I want some of that traditional British service. Heck, you can put Mr Belvedere up there and I’d even be happy. So here’s what they’ve done.

BA New F Seat

If you know BA’s First Class, this seat will look fairly similar. In fact, the biggest difference is that, as you can see, Rachel Weisz is now included in the price of the ticket. This isn’t a Singapore-style suite where you’re completely and totally closed off from the world, so you and Rachel will have to be discreet. Some people may not be thrilled that they don’t have a closed-off suite, but for some reason, it really doesn’t bother me.

The one thing that really stands out is the window. I know that sounds dumb, but it’s incredible how much that impacts the cabin feel. Unfortunately, the BA stock photos don’t show the window very well, so I took the one that got closest. To see some great pics, go to Business Traveller’s coverage.

As you can see, they’ve put inside paneling that effectively eliminates the round window that we’ve all come to expect on an airplane. There are now blinds on bigger interior windows that, when closed, make you forget you’re on a plane. It’s a pretty cool effect in pictures. I can’t wait to see what it looks like on an airplane (undoubtedly as I’m turning right to go to a lesser class).

Some of the little touches are nice as well. For example, you’ll find a wardrobe in each seat so you can hang your clothes. There is also a leather-bound desk. Totally unnecessary, but then again, isn’t First Class in general?

The seat has been installed on a single 777 so far, but it sounds like it’ll be awhile before it starts going on to the rest of the fleet. Guess we’ll all just have to wait.

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About 10 minutes after the Wright Brothers put their first airplane into the air, American and British Airways applied for blanket codesharing and antitrust immunity. More than 100 years later, their wish has finally been granted, at least by the US authorities. Yes, they have to give up some slots, but it’s a very minor number. I would be very happy if I were them.

AA & BA Building Alliance with Wright Brothers

Assuming this ruling becomes final and the EU goes along with it, American and British Airways frequent fliers should be able to burn their own miles on the other airlines’ airplanes between the US and Europe. You will also start to see American Airlines codes popping up on British Airways transatlantic flights and vice versa. Oh yeah, and it’s not just these two. BA’s darling Iberia, Royal Jordanian, and Finnair are a part of this as well, but they were never the hold-up. It was always all about access to Heathrow.

So what made it go through this time when it’s failed so many times in the past? Well, the open skies agreement between the US and the EU played a big part. Without it, the DOT said the outcome would likely have been different. With a new round of talks on opening the skies even further about to begin, I imagine the EU will be very conscious about the connection here when they decide to rule.

The order itself was 44 pages long, but it really could have been said in one page. The DOT decided that the harm to competition wasn’t enough to overcome the consumer benefits . . . for the most part. (Gee, strange that the exact same body felt differently about the US Airways/Delta slot swap ruling earlier this week.)

The one market that was singled out by the DOT was Boston to London/Heathrow. (The DOT stated that Heathrow is, in its eyes, a separate market from the other airports in London. That was one of the only things that they and Virgin Atlantic agreed on.) The Boston to London market is large and will effectively go down from 3 competitors to 2 when BA and AA are considered one. So what will the DOT do about it? They’re requiring BA and AA to give up some Heathrow slots.

The ruling actually will require 4 slot pairs to be divested. That’s it. Yes, Delta has to give up 14 in Washington, but these two only have to give up 4. (I know they’re different issues completely, but still, the juxtaposition is there.) Of those 4 pairs, two must be dedicated to Boston – Heathrow flights. The other two can be used from any US city to Heathrow.

Keep in mind, BA and AA don’t have to give up slots they currently use for transatlantic flights. They can take any slots as long as they are at times that are appropriate for transatlantic flying. And they don’t even have to sell the slots. They can just lease them for a reasonable amount and actually earn money on them. This would require leasing them for only 10 years and then BA and AA could use them again if they wanted.

Now, who the heck is going to want these slots? In Boston, I can only think Delta would be interested. But will Delta want to fly that twice a day? I don’t think the market is big enough for them. And who will want the other two? It seems to me that the US carriers who want to fly to Heathrow already fly there with the frequency they want. Maybe since these will be cheap enough, some other options will pop up on the radar screen, but I’m just a little skeptical. If nobody wants them, then that’s ok. BA/AA just have to make sure they’re available if anyone wants them during the next ten years.

As you might imagine, Virgin’s Richard Branson is just pissed off about this. He has by far been the most vocal opponent since his Virgin Atlantic subsidiary stands to lose the most, in his eyes. Now he has just 45 days to somehow convince the DOT that it’s wrong. I don’t think it’s going to happen. Maybe he’ll have better luck with the EU.

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UPDATE 12/17 @ 853a – The strike is off!

If you’re booked on British Airways for the holidays, you might be kicking yourself right now. The cabin crew (a fancy name for flight attendants) overwhelmingly voted yesterday to strike for a dozen days beginning at the end of this month. This is likely to be very painful for travelers if it happens, and the 06_09_12 jackassflight attendants certainly aren’t getting any sympathy from me. In fact, they get the coveted Cranky Jackass award instead.

The plan is this. Flight attendants expect to begin striking British Airways on December 22 and go for 12 straight days through January 2. Clearly this was planned in order to wait until the busy Hanukkah travel rush ended, but the flight attendants seem to have forgotten about a slightly more widely celebrated holiday called Christmas. And of course, there’s New Years as well.

So nice of them to do it right over the holidays, huh? Could they really not do this in January? Or maybe cut down from the 12 days? I guess not. The union, Unite, has apparently lived up to its name. More than 90% of the flight attendants united and voted in favor of this. Wow.

I spoke with British Airways and asked how they’re planning to deal with this. Spokesperson Michele Kropf said that since this just happened, plans are still being formed. They have, however, been internally preparing since the strike vote was first announced. The first step was for them to waive change fees during the period. If you’re traveling between December 20 and January 4, you’re able to change without penalty for up to 12 months from now. Of course, you’re probably traveling during that time because it’s the holidays, so you don’t exactly have the flexibility. But at least that option is out there.

Michele told me that they are working on their flight schedules now, but nothing has been canceled as of yet. From what I’ve seen (and this didn’t come from BA), these things generally result in at least a portion of the airline continuing to operate. There are always management crews who can step in to help, and sometimes flight attendants cross the line to work. There probably won’t be many of those in this case. History shows us that short haul flights tend to get canceled more because there are better alternates than long hauls. But I would be shocked if they could run their entire long haul schedule. It just isn’t very likely.

If you’d like to put a face on these people, here’s an interview with Len McCluskey, assistant general secretary of Unite. Watch in amazement as he tries to justify striking at Christmas yet still saying he sympathizes with customers.

What’s this fight about anyway? Oh, it’s the usual. BA has been absolutely hemorrhaging during this downturn. That’s what happens when you rely hugely on premium traffic. So, CEO Willie Walsh has proposed some pretty serious cuts in numbers and wages. The flight attendants aren’t happy and they’ve started their “United we stand” campaign. No, I swear this has nothing to do with United.

So why strike now? It appears that they think they need to make their point at the busiest time of the year. Unfortunately for them, that is highly unlikely to get them any sort of sympathy. While I know what they’re going through is difficult, striking during the holidays is simply unconscionable to me. While they might have received some sympathy for a strike during off peak times, a strike during the holidays will only hurt their cause in the public eye.

I wish everyone holding a ticket on British Airways this holiday season good luck. Hopefully this gets settled in the next week and we don’t actually see a strike, but you should be mentally prepared for the worst just in case.

[Updated 12/15 @ 417p to reflect that the comments about historical reactions didn't come from BA but were rather my own speculation.]

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