Cranky on the Web (April 22 – 26)

In the Trenches: Finding the Right EmployeeIntuit Small Business Blog
Now the search is on for a new employee, but it’s not as easy as I might like it to be.

The Alaska Formula: How the Airline Changes and Keeps Customers HappyConde Nast Daily Traveler
Alaska announced it was adding seats to airplanes this week, but the way it’s doing it means there are real benefits to the traveler.

US Airways ups change fee to $200USA today
I was asked about whether US Airways matching United’s change fee increase meant others would follow.

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14 Comments on "Cranky on the Web (April 22 – 26)"

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DesertGhost
Guest

Do I sense a Cranky Jackass Award for US Airways in the future?

Shane
Guest

Maybe Cranky Lemming.

DesertGhost
Guest

There you go!

chris
Guest

From my calc Alaska is adding 474 seats to the fleet and in seat power for $100 million. That is equivalent to three 737-800 of seats which would be $150 million, and these seats don’t need any more crew.

Great Business decision Alaska…

David SF eastbay
Member

I’ve heard these new thinner seats are not very comfortable, but it’s not about comfort for the passenger, just a way of putting more seats on a plane.

MeanMeosh
Guest

I’ve flown in the thinner seats once on AA. They are definitely lacking in the area of butt support, and leave you with a noticeable case of saddle sore after a 2-3 hour flight.

Bill from DC
Guest

The thinner seats on WN are DEFINITELY less comfortable on long flights, although I did feel like I had the tiniest bit more room between my body and the seat in front of me although I might have just felt that way because I knew about it in advance. My wife did not notice any difference except the more uncomfortable seat cushions.

Nick Barnard
Member

This is a complete aside, but Sabre has been advertising for their http://www.letthemarketfly.com/ a bunch here. (I realize that CF doesn’t select the specific ads in most cases, but they’re getting selected for the blog.)

It seems that this is really disingenuous. (Giving an example of a 6 year old sitting in different rows from their parent.) It appears that they’re trying to argue their relevance and to gain greater access to airline’s info… CF do you have a take on this?

Bill from DC
Guest
Loved the CN piece on Alaska, nice to hear how the others do business even if we can’t fly them from where we live. The smaller, more agile carriers like B6 and AS set the pace that Parker et al should strive to follow. Check out the juxtaposition between the AS and US news this week. Alaska does something innovative like this while the big brains at US (the biggest of which was interviewed by this very blog although the topics of their class-lagging in-flight services and worst-in-the-biz fee structures probably won’t come up) matched the absurd $200 change fee… Read more »
Bill from DC
Guest

And now for something completely different…

Brett, why employees? Why not independent contractors? Might make it easier for you to identify talent, provide flexibility for your employees/contractors, attract a more diverse pool of candidates and also, depending on locations on schedules, provide more Cranky coverage during more of the 24 hour day.

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