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Cranky on the Web (February 4 – 8)

In the Trenches: The Neglected Corners of the BusinessIntuit Small Business Blog
Though the concierge business is where I spend most of my time, there are other pieces that don’t get enough attention.

What Not to Do When a Snowstorm Threatens to Cancel Your FlightConde Nast Daily Traveler
For a change, I didn’t write this one. Instead, they interviewed me about what to do when a snowstorm hits. Timely topic.

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