Cranky on the Web (July 2 – 6)

10 Ways To Travel Like a Frequent FlierJohnny Jet
A nice shout-out from Johnny Jet about Cranky Concierge services.

In the Trenches: Getting TogetherIntuit Small Business Blog
I brought my new employee out for a visit, and I’m glad I did.

Cranky Flier explains why airplane tickets are so hard to purchaseThe Madeleine Brand Show
This is a 5:40 audio clip talking about why airline tickets are so hard to purchase. It is incredibly hard to try to boil down the issue of airlines vs distribution systems but I think this still came together pretty well for a broad brush look.

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CFStephenDavid SF eastbay Recent comment authors
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David SF eastbay

My company during better times would have the department get together in one location for a little get together. We are located in different time zones and in two countries so it was nice to be other then a voice on the phone.


I invariably find that “Getting Together” not only improves intracompany relationships, but it also improves the vendor-client relationship – in both directions. Though text-based (email, SMS) interactions may be efficient most of the time, it is nice to know your vendor or client personally. Once I have met or at least spoken too a vendor or client, in my head, I read their messages in “their voice”. It also leads to more effective text-based communications, as I am more aware of nuances in the messages that would not otherwise be apparent. So while email and SMS may be the most… Read more »


Oops – “spoken to…” :)