$25 to Check a Second Bag, United Tightens the Rules

So, it now looks like most legacy carriers have adopted the $25 fee for checking a second bag. Though United originally carved out some high fare customers from paying the second fee, most other airlines did not. Of course, seeing an opportunity for a little more revenue, United has now followed them. For a link on the United homepage.

UPDATE – On April 4, 2008, United revised its domestic checked baggage fees to include customers traveling on refundable fares, government fares and Standard Award tickets in Economy class in the policy charging a service fee for checking a second bag. Customers who purchased these types of fares on or after February 4, 2008 and prior to April 4, 2008 for travel on or after May 5, 2008 may request a waiver of the second bag service fee upon check-in with a Customer Service Representative at the airport. Alternatively, those customers may request reimbursement from United’s refund department.

Now, I understand that people on refundable fares probably aren’t checking a bag too often, but then why bother to carve them out in the first place, especially if your convictions weren’t strong enough to actually keep them carved out?

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10 Comments on "$25 to Check a Second Bag, United Tightens the Rules"

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Mark
Member

Looks like my million mile status which translates to Star Alliance Gold and Premier Exec will let me check 3 bags for now. Just waiting for THAT shoe to drop.

Nick Barnard
Member

CF, a four word answer: pussy footed decision makers.

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[…] Cranky points out that United has tightened up its rules on the 2nd bag. Previously, a refundable (read: expensive) […]

ML Harris
Guest

Feels like they moved, saw what the market was doing, and decided that not charging the fee to high fare customers was going to cost them more revenue than it was going to gain them in customers.

It’s a tough gig. Customers are going to hate any increase in anything other than service, and yet, they’re going to hate when the airline they booked on goes under for lack of revenue. Not that DC will let United go away, but still.

flyunited1979
Member

I agree with CF’s comments that it is a simplicity thing. I also agree that if the original decision to exclude these didn’t have much business justification, they should have just stuck with not excluding those in the first place.

Artie
Guest
Hey Cranky, I was wondering if you could post the list of which airlines are now charging the fee for the second checked bag. When you say “most legacy carriers” are now charging the fee for a second checked bag, it got me nervous about my future flights on American, but I couldn’t find anything on their website informing me of a fee. Quite frankly, flying from the Caribbean to the States, I have always put my money where my mouth is and paid an extra $25-75 to avoid Spirit and all their hidden fees and fly American instead. In… Read more »
Artie
Guest

Crap. I guess I had wishful thinking that AA would do the right thing by its customers :) I should have known better.

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[…] for higher gasoline prices and jet fuel (yes, you’re paying for higher-priced jet fuel. Tried to check a second bag lately?) Anyway, here’s the beginning of the canary-in-a-coal-mine story: April 22 (Bloomberg) […]

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