Recent Articles
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And Now For a Really Stupid Lawsuit
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I received a request from Janet Cho at the Cleveland Plain Dealer to comment on a story last week about a man suing United for…
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Cranky on the Web (March 18 – 22)
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No More Lost Bags? US Airways Now Lets You Track Luggage in Real Time – Conde Nast Daily Traveler US Airways has quietly launched its…
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Topic of the Week: JetBlue Goes Premium
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In annoyingly terse brief this week, JetBlue announced that it would introduce a “premium transcon product.” I call it annoying because they told us virtually…
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Southwest’s Ironic and Appropriate New Ad Campaign
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Has everyone seen Southwest’s latest ad campaign? I’ll guess not since the new 60 second spot debuted in the unwatched first round of the NCAA…
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I Wrote Another Book – You Can Win a Copy
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Long time readers of the blog know that several years ago, I wrote Where the Hell Am I Going?, a book about my literal and…
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Boeing’s Fix for the 787 Battery Problems is Ready
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I’ve been pretty quiet about the 787 as airplanes continue to sit on the ground, collecting dust, waiting for a fix to that nasty “battery…
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Talking to British Airways About the A380, the AA/US Merger, and More (Across the Aisle)
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I had the chance to catch up with Simon Talling-Smith, the Executive VP of the Americas for British Airways, on the day that BA announced…
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Cranky on the Web (March 11 – 15)
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In the Trenches: Prioritizing Tasks, Getting Paid – Intuit Small Business Blog We’ve neglected an important part of the business, and that means I need…
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Topic of the Week: How Do You Want to Buy Plane Tickets?
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This has been a heavy week talking about how airlines sell tickets, so for the topic of the week, let’s turn it lighter. What do…
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Why Changes in Airline Distribution Take So Long – A Look at What the Players Stand to Gain and Lose
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Welcome back to the last post of Distribution Week here on The Cranky Flier. I know I’m getting really wonky here, and I apologize for…
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A Vision of How Some Airlines Want to Sell You Tickets
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It’s Distribution Week here on The Cranky Flier. Yesterday I wrote a brief history of how airlines sell tickets. Today it’s time to talk about…
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A Brief History of How Airlines Sell Tickets
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Welcome to “Distribution Week” here on The Cranky Flier. Today I’m looking at a brief history of how airlines sell their tickets, aka distribution. Tomorrow…
