Safety/Security
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How Can We Prevent Another Ft Lauderdale-Style Shooting?
In the wake of the recent shooting in the baggage claim area in Ft Lauderdale Airport’s Terminal 2, there are a lot…
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FAA Extension is Not an “Amazing Win” For Consumers, But It’s Something
I couldn’t help but scratch my head when I saw the headline. “Newly passed air travel legislation is ‘an amazing win for…
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CT Scanners Could End the Liquid Ban, And They’re Coming to Phoenix This Year
Not one to sit on the sideline while Delta invests in security technology, American has announced it’s doing some investing of its…
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Instead of Waiting for More TSA Funding, Delta is Betting $1 Million on Improving Efficiency
There’s been a lot of focus on the Transportation Security Administration (TSA) being underfunded lately. After all, those long lines could be…
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Congress and TSA Continue to Point Fingers While Offering Weak Fixes For Long Security Lines
I’ve taken three flights in the last couple of weeks and the Pre Check lines have been open for exactly none of…
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Should Airports Extend Their Security Perimeters? No.
Any time there’s a bombing like the one in Brussels earlier this week, the chorus of people suggesting knee-jerk reactions gets much…
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Why the TSA, Congress, and Even the White House are Making Airport Security Lines Worse
After years of increasingly frustrating airport security experiences, the introduction of Pre Check seemed like the first step in reversing the trend.…
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Self-Cleaning Toilets Sound Great, But Why Not the Entire Airplane?
Has everyone heard about Boeing’s so-called self-cleaning lavatory prototype? Sounds great, but there’s some false advertising here. (It doesn’t actually clean itself.…
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Across the Aisle from Delta’s SVP of Operations on Why Privatizing Air Traffic Control Would Be Bad
If you haven’t heard, it’s time for Congress to once again try to reauthorize the FAA. I say “try” because in general,…
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Cranky No More? TSA Pre✓® is Changing the Way America Flies (Sponsored Post)
[You all know that I love TSA Pre✓®, so I was more than happy to cooperate with IdentoGO on a sponsored post…
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TSA and American Discriminate Against the French
Last week, we had our internal Crankyfest gathering for Cranky Concierge. We do this every year as a way for the team…
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Topic of the Week: The FAA Steps Up Oversight at United
The headline in the Wall Street Journal says “FAA Calls Out ‘Systemic’ Hazard at United.” (You can Google the title to get…