The Present and Past Sun Country Rubs Off on Allegiant with Free Drinks, First Class


The merger between Allegiant and Sun Country has been one of the quietest I’ve seen. Perhaps it’s because they’re both small. Or maybe it’s that they just don’t have any overlap. It could be that there was just no drama with the feds in the process. Or it’s possibly because they have a limited presence in all the major media markets. Regardless, the merger is done, and now we’re all just waiting to see how the integration progresses. We finally have some news to talk about, and I would call it somewhat encouraging.

There are two notable changes going into place at the airline in the form of free drinks and First Class. You might think First Class is the bigger deal, but I’m far more interested in the free drinks. Let’s talk about both.

Free Drinks For All

Allegiant has now announced that it will be adopting Sun Country’s current service program which includes free water, soda, and juices for all starting this Saturday, August 1. Previously, Allegiant used the true ultra low-cost carrier (ULCC) model that charged for everything.

Sun Country may have switched to a ULCC model back when Jude Bricker came over as CEO, but it had gone “Minnesota Nice” by keeping free drinks. Allegiant was more hard-nosed on the idea… until now. I asked the airline for comment on why this change was being made, and I was told this:

The decision to introduce complimentary beverages was based on what we have heard from passengers. While the integration process provides us with an opportunity to evaluate best practices across both airlines, this decision ultimately reflects Allegiant’s commitment to the customer experience.

This is a far cry from the Allegiant of old, but it is smart. Maybe the decision comes thanks to learnings from Sun Country, or maybe it’s an adaptation to the changing market that Allegiant is serving (read: the Twin Cities). Either way, this is why I find this more interesting, because it shows Allegiant’s willingness to change as this merger keeps going ahead.

Oddly enough, this is a decrease in benefits for Allegiant credit cardholders… which is kind of funny. See, they get one drink for free when they fly, and it can be anything that’s under $16. (Here’s the Allegiant beverage page.) That excludes the two $22 bottles of wine and the $17 Don Julio tequila, but it certainly included sodas, water, and juices. Now everyone gets those for free.

Allegiant is trying to play up the importance of the card, however, by noting that it still has all these “elevated” beverages that are only free for cardholders. That includes, “coffees, protein shakes, sports drinks or alcohol and a mixer,” excluding the expensive liquor, of course. I don’t think the beverage menu has changed, but Allegiant is really trying to play up this benefit.

A First Class Test is Coming

Allegiant is joining the revolution that… well, every other airline has joined lately. It will be offering a first class cabin called Allegiant First.

This is a small cabin with only two rows of two-by-two across recliners. It looks like this:

My initial thought was… did they just get a cheap deal on buying all of Spirit’s Big Front Seats? But no, these are different.

This is actually pretty minor, at least for now. Allegiant confirmed to me that they will only be installed on new B737 MAX deliveries that arrive from the start of 2027. Right now the plan is to put this on only 23 aircraft. It sounds more like a test to me with seats going on sale from mid-August.

The airline’s page talking about the product says that it will initially be available from Punta Gorda (PGD). Why Punta Gorda? Is it all those rich people up north that have been clamoring for a First Class product? No, it’s logistics.

Up until now, Allegiant’s B737-8 MAXs have been focused on Fort Lauderdale, Orlando/Sanford, and St Pete. Punta Gorda, however, has been almost all Airbus. According to Cirium schedule data, that starts to change significantly in December. By January, the MAX is 44 percent of Punta Gorda departures, and I assume it will keep growing when the schedule is extended.

We now know this will only go on new deliveries. Looking at Cirium fleet data, it shows three MAX 8-200s being built between mid-December and mid-March next year. But even more interesting, there are three MAX 7s that should be built for Allegiant in the first three months of next year. The certification of that airplane seems imminent, so perhaps this will starts out on the -7. Or maybe it’ll be the -8. Either way, those airplanes are heading to PGD.

First Class is not something Sun Country currently has. It got rid of that during its ULCC transition a decade ago. This is presumably more about following all the other lemmings off the cliff in adding premium, but it does also make me wonder if there is something else we just don’t know yet. Maybe the -7’s monuments (galleys, lavs, etc) and exit doors don’t lend themselves well to squeezing an extra row in at Allegiant’s seat pitch. So it’s possible that Allegiant doesn’t lose a row by putting these in but rather just loses two seats in each row, a worthy trade-off.

We may not know yet, but what we do know is that Allegiant has shown the first sign that it isn’t just turning Sun Country into the Allegiant that existed before the merger. I hope we continue to see what I can only assume are well-calculated changes as the merger moves ahead.

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    Brett Avatar

    28 responses to “The Present and Past Sun Country Rubs Off on Allegiant with Free Drinks, First Class”

    1. DSCHS Avatar
      DSCHS

      I’m curious to see if Allegiant’s big cuts to Sun Country flying in MSP are truly temporary. It feels like the classic airline ploy of making huge cuts at a major market after a merge for economic reasons and using a red herring excuse that’s plausible enough to act as cover – in this case “pilot attrition”. Same story over and over after a merger – Delta/Northwest at CVG and MEM, United/Continental at CLE, etc, etc.

      If so, where does Allegiant deploy all the extra lift once the “pilot attrition” problem is resolved? Do they spread it around the system? Do they build up DTW like Cranky has been suggesting as an idea? :)

      1. grichard Avatar
        grichard

        Former TWA passenger in STL here. Can definitely confirm.

      2. Anthony Avatar
        Anthony

        There are still a few cornfields without nonstop flights to Florida and Vegas out there.

    2. 1990 Avatar
      1990

      Still concerned for consumers at MSP. Allegiant pulling back on Sun Country’s former footprint hands Delta a big win. Anyway, I’d much rather see Sun Country’s culture rub off on Allegiant than the other way around. Though for ‘Allegiant First’ to actually happen, those 23 MAXs need to be delivered without Boeing delaying them yet again… *holds breath* (I didn’t even realize Punta Gorda had an airport with commercial service!)

      1. NedsKid Avatar
        NedsKid

        PGD is a huge base for Allegiant. In fact, they built a brand new terminal a few years back to cope. Trailing 12 months (thanks SkyGo for the easy access to the data), they’ve had a low of 69 and a high of 215 weekly departures (I won’t break into daily because in true Allegiant fashion one day can be 2 flights while the next is 16).

        1. 1990 Avatar
          1990

          It’s been a while since I’ve flown G4. For Orlando, FL, area, they operated out of Sanford (SFB), in addition to MCO, for some unique pairings, like Sioux Falls (SFB); Peoria (PIA), not Chicago; Provo (PVU), not Salt Lake (SLC). We’re talkin’ secondary to tertiary airports.

          1. NedsKid Avatar
            NedsKid

            You might wanna take a look at their current route map… you may be surprised.

            SFB is still a huge operation and continues growing. (they do some city pairs, mainly other Allegiant bases like AVL and ABE from MCO, and even do those with some frequency offering day trips to Orlando per their marketing). PIE (instead of TPA) is huge as well.

            Allegiant at least a couple years ago had the highest average coach fare I believe in the US given that most markets don’t have competition, and where they fly as the only game in town for the price, people plan their travel around whatever days Allegiant operates.

            1. 1990 Avatar
              1990

              I’ve been impressed with their financials; they’ve, so far, pulled-off the LCC model in the US, unlike Spirit. Clearly, their management has been more disciplined.

              Yes, their new ‘combined’ route map (with Sun Country) is pleasantly surprising, too. I may actually consider them for EWR-AVL, sometime. Would have to go up to Stewart (SWF) for most of the NYC-area-to-FL options.

          2. FlyOZA Avatar
            FlyOZA

            @1990 & @NedsKid

            Sioux Falls is FSD

            1. 1990 Avatar
              1990

              That was my bad. I’ve actually been through FSD, and should’ve caught that.

              NedsKid was correctly referring to Sanford when he used SFB in his comment at 8:11AM, I believe.

    3. Howie I Avatar
      Howie I

      I would be surprised if they downsized MSP. If they did that why would they have bought Sun Country unless they just wanted to make Jude Bricker even wealthier. What I am interested in knowing is the first class model. Sun Country of old had a decent first class. Nothing fancy but decent.

    4. NedsKid Avatar
      NedsKid

      As a long time Allegiant credit card holder, and flying them 5-10 round trips a year, and I don’t drink, so it’s just lost all of its value to me. Mind you, the annual fee is like $69. But it paid for itself with the drinks and the priority boarding and what-not was an okay perk but not something I care about period. With assigned seats and a charge for carry-ons, I’ve never once boarded Allegiant at the end of the process and not seen overhead space. It gets a little crowded around the front row but the F/As police the forward bins.

      Limited First Class and just one base is VERY Allegiant. With Allegiant Extra, they initially rolled it out certain markets only and over a couple of years they tried various things. At one point they had branded snack mix and a free water for those passengers. Then it became a cookie. Then it was priority boarding. They trialed different things in test markets to see what worked. Allegiant’s network structure lets them do this very easily with little disruption. I suspect similar to that, they’ll test a few different things with the First product. Allegiant does its own commissary operation (or rather, the ramp handler does) at most bases – like PGD where they just announced two weeks ago they are outsourcing the station from Allegiant employees to AvFlight contractors – so they control the whole process start to end.

      I’ve gotten a number of surveys over the last year from Allegiant asking about different service offerings and inclusions which were very specific. If I can find the screen shots, I’ll send them to Cranky.

    5. Bill from DC Avatar
      Bill from DC

      I’ve seen a few comments talking about reducing MSP service. Is that really happening? Seemed like a plug and play type operation and I don’t recall seeing anything about reductions.

        1. Bill from DC Avatar
          Bill from DC

          Thank you! The CEO did say the MSP cuts were temporary due to greater attrition than planned but, as always, time will tell.

    6. Eric R Avatar
      Eric R

      Cranky’s next update: “Frontier to launch first class”.

      I do wonder what food service will look like on Allegiant First.

      1. NedsKid Avatar
        NedsKid

        Frontier has announced First Class…. like 2-3 years ago. And it’s just been “coming soon” though they’ve missed several roll out dates and have slowed down posting videos of their execs talking about selecting the finest leather for the seats….

      2. CraigTPA Avatar
        CraigTPA

        From what I’ve seen, it looks like Allegiant First will include free baggage and perks like that, and I’d guess free alcohol, but no actual meal service, or at best a chilled small meal/large snack like Porter offers on the E195-E2s.

        Basically, more than the old Spirit “Big Front Seat” but less than a legacy domestic first class. Which is just fine, since those meals are usually disappointing unless you’re on Alaska.

        1. Eric R Avatar
          Eric R

          What you’ve outlined on the food aligns to what I was thinking. Just now I had a flashback to the American Airlines Bistro Bags located in the jetways. They usually consisted of a stale sandwich, bag of chips, and a dessert of sorts (apple, bar, cookie).

    7. Jason Avatar
      Jason

      Airlines confidential podcast this week has an interview with allegiant CEO and he said MSP will become the airlines biggest base operation with even more destinations.
      Thanks to the merger while Sun Country MSP will still do a majority off the out and Back flying as it does today. The merger opens up a plethora of new Allegiant destinations they will add thanks to the vast majority of Idle Gate availability mid day at MSP to increase In and Out traffic patterns. Another new feature coming to MSP they plan on using Sun Country aircraft to add less than daily Late Night departures with Red Eye returns to international Caribbean,Mexico and Central America destinations in 27/28 on peak travel days.

    8. Tim Avatar
      Tim

      The Sun Country Pilot Union and Allegiant Pilots Unions are represented by two different leadership groups. When you are forcing once side to work under the bargaining contract of the other, it is natural that attrition will occur. It will then take time to re-hire and build those numbers up again. It does not appear that Allegiant is sending any of their aircraft to MSP yet, so cutting service in late 2026 makes some sense. It is currently good for Delta and bad for consumers, but will eventually normalize again, one would think.

    9. JT8D Avatar
      JT8D

      The reduction in flights at MSP is interesting.

      My view is Sun Country, as it was, had dubious value to Allegiant. The core of Allegiant’s strength was lack of direct competition. Adding Sun Country destroyed that, since MSP is almost all competitive with Delta. The other two businesses aren’t worth much either – Amazon makes sure its contractors don’t make too much money and while charter flights are a nice auxiliary business, there’s zero barriers to entry there, so you can’t ascribe much of a multiple to those profits.

      It would be interesting if it turns out there’s an ulterior motive for buying Sun Country.

      No one has mentioned Breeze as a possible motive for Allegiant trying out first class. There is at least some overlap between the Breeze and Allegiant network, possibly more if you consider near-substitute airports. I wonder if Allegiant has seen pressure from Breeze.

    10. Exit Row Seat Avatar
      Exit Row Seat

      So, is this the softer side of Allegiant!! ==;-)

      I feel Allegiant realizes the Spirt model of “PAX are the enemy” and “bone cheap fares” does not work. Also, if someone wants the ULCC, let Frontier have it and continue to lose money.
      Allegiant needs to raise the bar (complementary beverages, semi-first class, etc) because the rest of the LCC (JetBlue, Southwest, Breeze) are raising theirs as well. Either Allegiant moves up the food chain or other LCC will fill their seats with Allegiant PAX.

      1. NedsKid Avatar
        NedsKid

        This is probably only happening because of Sun Country… Allegiant just flat doesn’t compete with others on the vast majority of its routes. It also sells a lot of packages. The Allegiant up to now ideally doesn’t sell you just an airline ticket. This model change probably helps indicate that they will continue some of Sun Country’s model of competing between certain larger city pairs. Allegiant doesn’t need to do any of this to keep people flying from Stockton to Las Vegas on them or from Fargo to Punta Gorda or Concord, NC to Ft Lauderdale.

        1. Exit Row Seat Avatar
          Exit Row Seat

          When you double your airline, there will be overlap in the system with other airlines, no matter the route.
          And to get repeat clientele, need to offer a solid experience which the PAX appreciates.
          The whole idea is to keep the seats full while cranking out credit card applications and issuing vacation packages.

          The PAX has matured, expects a better level of service and will spend his money elsewhere if he does not get it.

    11. Bravenav Avatar
      Bravenav

      Free soda and juice but pay for coffee seems a little odd.

      1. NedsKid Avatar
        NedsKid

        They don’t have coffee makers. So the coffee they have is like canned or bottled Dunkin.

    12. MNG Avatar
      MNG

      A typically smart move by Allegiant management — experiment with first class on a limited portion of the fleet before deciding whether it “works” for the Allegiant business model and, if appropriate, going all in.

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