United Tries to Offset Temporary High Fuel Costs With Permanent Fare and Fee Increases


Earnings for the first quarter of 2026 will soon be announced, and there’s little question that profits will be squeezed by ever-rising fuel prices. Everyone will be listening to hear what the airlines have to say about future guidance, but United has decided it is not waiting around. In the last week, it has pushed for a hefty bag fee increase and introduced Basic fares in premium cabins. While I imagine these moves would have happened at some point, I wouldn’t be surprised to hear the timing was moved up to help keep United’s guidance on track for the year.

Let’s start with the bigger news, Basic fares are coming to premium economy (Premium Plus) and business class (Polaris) for long-haul travel. Strangely, they aren’t happening in domestic First Class yet, and I’m not sure why. Perhaps it’s because long-haul coordinates with joint venture partners, and that’s where the focus has been to this point. Or maybe domestic First just isn’t a big enough pot of money to move the needle.

The implementation is almost entirely what you’d expect. Here’s the Polaris chart:

The only surprise here is that lounge acces is still included for Basic fares, it’s just United Club access instead of the Polaris lounge. That’s the only thing here more generous than I would have expected. Everything else is pretty much what I expected we’d see.

Premium Plus is exactly the same except, obviously, there is no lounge access for any Premium Plus fares. And the ability to upgrade from Premium Plus is far more important than than it is from Polaris.

The Basic, er, Base product is not rolling out until “later this year.” I do have to assume this wasn’t going to be announced this early until plans changed. After all, just a couple weeks ago, Lufthansa Group rolled out its Basic fares (called “Light”) for premium long-haul but it was excluding North America. If United was really only announcing a couple weeks later, I can’t imagine that would have been held back by Lufthansa.

Instead, what I must assume happened here is United had planned to do it at some point, but with oil remaining high, it continues to work hard to try to offset the impact with higher fares. And one way to do that is to create a Basic structure which pushes people up to higher fares.

As is always the case, Basic isn’t created for people to buy. It exists because there are some people who won’t buy up to a higher fare, but most people will. And that’s United’s goal here… it wants people to pay more for the same thing they get today.

This announcement feels a little rushed in that the rollout date hasn’t even been stated, but it will sure make it easier for United to face Wall St analysts on the upcoming earnings call. “Look at all the things we’re doing!”

That’s also where the bag fee increase comes into play. The bag fee is the new change fee. It continues to spiral higher and higher with seemingly no end. (Remember when change fees hit $200 for a domestic ticket?)

JetBlue kicked off this party with an increase of $4 on its base level bag fees, with the lowest rate rising from $35 to $39, though it varies by market and timing and some rose by $9.

United saw that and laughed. It took it much further, now raising the lowest pre-paid bag fee from $35 to $45. That’s a $10 increase, but it’s also a $5 discount off what you’d pay if you did it within 24 hours of travel. So in some cases, the first bag on a domestic trip is now a whopping $50. The second is $10 more. Third checked bags and beyond are going up even higher. Instead of $150, it’s now a $200 fee.

Of course, you can offset this by getting an airline credit card or having elite status, both of which give you at least one free checked bag. But this puts us into that hamster wheel. Now that the benefit of having no first bag fee is more valuable, shouldn’t the annual fee on that credit card go up too? Just wait, it’ll happen eventually.

To its credit, United did not try to say it was doing any of this because of higher fuel prices. It just said on bag fees that it hadn’t touched them in two years. But we all know why this is happening now, and it is most certainly tied to fuel. And no, once fuel prices go back down, these fare structures and fees will not.

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Brett Avatar

13 responses to “United Tries to Offset Temporary High Fuel Costs With Permanent Fare and Fee Increases”

  1. paracetemol Avatar
    paracetemol

    With the US headed toward a deep, inflation-laden recession, half the US airline industry will end up in bankruptcy with little hope of a government bailout this time around. The United States is essentially broke and about to default on its debt, exacerbated by its largest holders of that debt (China, UK, Japan, South Korea) dumping Treasuries. The US is looking more and more like the USSR circa 1991.

    1. Tim Dunn Avatar
      Tim Dunn

      what you want to believe and what will actually happen are two very different things.
      First, E. Asia and Australia/N. Zealand are more dependent on oil that flows thru the Strait of Hormuz than just about any other part of the world; the US, which is the world’s largest oil producer, has very little dependency on the Strait for fuel – but does for other products including fertilizer.
      second, the US dollar has strengthened since this conflict began. Shortages are expected to show up in the west coast of the US within a couple weeks due to the region’s great dependence on imports.
      third, airlines and other transportation companies are being harder hit than other industries because of the shortage of jet fuel and diesel. DL is the only airline in the world that has a refinery that can help offset jet fuel shortages and price hikes.

      This is a severe cost and supply chain crisis that will pass but will leave casualties. There will be bankruptcies in the global airline industry; the US and countries that have restructuring provisions as part of their bankruptcy laws will see fewer liquidations. There continue to be diplomatic efforts to end the war but energy analysts expect it will take six months or more for energy supplies to rebalance with prices remaining high and supplies reduced well into 2027. Some energy infrastructure in the Middle East has been damaged so it will be years before pre-war production capabilities return.

      While this war will be costly to the global economy even if ends tomorrow, the US is likely to fare better than most of the developed world. Oil producing economies in the Americas will benefit from higher prices.

    2. See_Bee Avatar
      See_Bee

      Yeah, I don’t buy any of that. The K shaped economy continues to power airline consumers and everyone having airline credit cards makes this a mostly non-story for the airlines (at least the big 4). Like Tim mention, the U.S. drills a ton of oil and gas, of which the gas can’t be exported at scale bc there aren’t enough terminals. There will be spots of inflation but the U.S. isn’t imploding

      Will there be some people within the economy that feel some pain? Sure. But a full-blown recession ain’t it

  2. Seth Miller Avatar

    My read of the release is that a “Base” fare is also coming to domestic/short-haul int’l F, but the benefits aren’t changing yet. Presumably that is coming.

  3. Matt D Avatar
    Matt D

    Spend more, get the same, or less.

    The wet dream of every business in the country.

    Like you said. A way to plump the prices. Like what the trucking industry did back in 2008 during the last big spike. All imposed a “diesel (or just ‘fuel’) surcharge”. And it never went away. And like you said, I don’t imagine this will either.

    And once again, which you touched on, airlines aren’t making their money on transporting people. But on credit card purchases. Imagine that. Make a run to Target or Walmart or buy something from Amazon. Transactions that the airlines otherwise had no involvement in. And yet are now getting a piece of it. Brilliant.

    Imagine if someone had thought of that back in the 1980’s. PEOPLExpress might still be here today.

  4. jonathan reed Avatar
    jonathan reed

    A number of us are always going to pay for the fully refundable fare. These will include risk averse pleasure travelers as well as many business travelers who can charge a client for the cost of a flight actually taken but will have a hard time explaining a charge for a flight not taken.

    For the leisure traveler United’s flights with award miles are fully refundable unlike some airlines which don’t give you all your miles back if you cancel an award flight. I am interested to see if United will change it current policy of fares booked with award miles being fully refundable.

  5. Angry Bob Crandall Avatar
    Angry Bob Crandall

    Flying in the U.S. feels so frustrating compared to the rest of the world. There are several interconnected reasons. Just four companies, American, Delta, United, and Southwest now control about 73% of the domestic market, solidifying what is effectively an oligopoly. When competition is minimal and an oligopoly-like situation is present, as in the U.S., the airlines dominating the market have greater control over price. This didn’t happen overnight, it was the result of decades of mergers (Delta-Northwest, United-Continental, Southwest-AirTran, American-US Airways) that regulators largely waved through.

    When Is “Enough Is Enough”? The U.S. has been at “enough is enough” for years, but a few things work against passengers pushing back:

    There’s often no real alternative. If American controls 60–70% of the seats out of your home airport, you’re going to fly American. The same with DL and UA. Regulatory appetite is weak. The DOJ occasionally challenges mergers but has limited tools to force service improvements.
    The U.S. airline industry has never been more consolidated, with the fewest scheduled passenger carriers ever, just 12 (with Sun Country being sucked up into Allegiant). That says it all about barriers to competition.

    There are small signs of change, carriers are making some investments in onboard tech, cutting Wi-Fi fees, and upgrading seats, and American has announced it will offer free internet browsing for loyalty members. But these are incremental tweaks, not structural reform.
    The bottom line: U.S. airlines raise prices and cut service because, in most markets, they can. Until there’s either meaningful new competition or stronger consumer protection regulation (like the EU’s robust passenger rights rules that require cash compensation for delays and cancellations), expect the trend to continue. And don’t count on Congress to do anything. Between special interests and the diminished collective intelligence of our elected leaders nothing will help the passengers.

    1. Matt D Avatar
      Matt D

      Much of the US is already a duopoly:

      Walmart/Target
      Home Depot/Lowes
      UPS/FedEx
      CVS/Walgreens
      Verizon/T-Mobile
      Coke/Pepsi (and their respective subsidiary brands)
      Amazon/Ebay
      AutoZone/O’Reilly

      I’m sure there are others, but those are just off the top of my head.

      Take all those out and what’s left? Not a whole lot. Add in the oligopolies and now there would probably be *nothing* left.

      The airlines just seem to be the latest iteration of this, but have been catching up in recent years, especially with the last round of mergers. And Brett has either suggested or outright said he’d like to see more. I’ve said it before and I’ll say it again. We can’t have it both ways. What may be “good” for business is almost always “bad” for the employees/consumers. And vice versa. Brett, as smart as he is, doesn’t seem to understand or at least acknowledge this distinction in my opinion.

      I guess it depends on which side he’s writing for that day.

      1. MDR Avatar
        MDR

        More generally, three competitors are generally enough to keep prices low. If Southwest/Alaska/jetBlue disappeared tomorrow and United-Delta-American was 95% of the domestic market, that would be fine. If anything, you’d expect better network effects to more than outweigh any price increases in evaluating consumer welfare.

  6. Wany Avatar
    Wany

    My company travel policy forbids basic economy ticket and allows cross continental business class. I am curious to see if our policy will update to prevent us from buying basic business class. We also have policy that requires justifications to buy a ticet that is $300 more than the cheapest available options. If a new policy prevents us from buying basic business, the non-basic business on United may become not competitive due to evolved travel policy.

  7. Randy Avatar
    Randy

    Just remember that unlike AA and DL, on UA you need to actually PURCHASE your ticket with your credit card in order to get the free luggage allowance, instead of just holding one. And yes, UA has already raised the annual fee on the card this year.

    1. Bob V Avatar
      Bob V

      When I was a ticket agent working the counter that was one of the most misunderstood facts for the card holders. The argument was usually “well I have the card”. You did not purchase the ticket with the card therefore you now need to pay the checked bag fee.

  8. Doug Swalen Avatar
    Doug Swalen

    “Now that the benefit of having no first bag fee is more valuable, shouldn’t the annual fee on that credit card go up too? Just wait, it’ll happen eventually.”

    It already did. Last year. Now $150 a year. So I don’t expect another price hike anytime soon…at least not without some alteration of the benefits to muddy the waters.

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