Pittsburgh Leaves Its Hub Past Behind With the New Terminal That Opens Today


When the PIttsburgh International Airport built its brand new terminal in the early 1990s, it was preparing for a future as a major hub for USAir. Things have not gone quite as planned. More than 30 years later, this very morning, November 18, the airport is opening a revised version of that terminal, right-sized for its hub-less reality.

A Little History

At the time the previous terminal opened, it was a marvel. There was a large headhouse (landside terminal) and security area connected by an underground train to the giant concourse (airside terminal) in the shape of an “X.” This “X” had 75 gates with the ability to expand to 100. It was designed specifically for connecting traffic. Those people with short layovers wouldnʻt have very far to walk thanks to the design. But those with long layovers would be able to shop in the specially-designed Airmall while they waited.

And that wasnʻt all. Attached to the landside terminal was an undersized parking garage to the west and three fingers meant for ground boarding of turboprops that, at the time they were designed, still buzzed around the northeast. The first CRJ regional jet didnʻt even fly until right before the terminal opened.

To the west of the terminals was a sea of parking lots for those local travelers that would also benefit from the massive hub operation. They too were expected to go shopping in the Airmall even if they weren’t traveling.

The hub was well-utilized for about a decade, but that’s when things went downhill. After the .com bubble burst in 2000 and 9/11 happened in 2001, the industry became swiftly unprofitable. By then renamed US Airways, the hub airline had fallen on very hard times, even more than most. In 2002, the airline filed for Chapter 11 bankruptcy protection and tried to get the costs out so it could survive.

The Pittsburgh hub remained, but its death sentence was written when the airline did a double-dip and filed for bankruptcy again in 2004. This time, more drastic measures were taken. By the time it exited bankruptcy, it had been acquired by America West, and the Pittsburgh hub had been shuttered. The terminal, however, still stood.

In 1996, USAir had more than 125,000 departures from the airport. In 2000, that was under 95,000. It was under 75,000 by 2002 and failed to hit 55,000 by 2006. By the time US Airways took over American, it was down to about 15,000 annual departures there. In 2024, Pittsburgh as an entire airport didn’t even surpass 50,000 departures.

With no hope of a hub ever returning, PIT started to downsize where it could. It closed off some gate areas on the airside, and it shuttered the turboprop-focused complex attached to the landside terminal. But up until recently, that was about it. The structure still looked largely the same, and it was exceedingly oversized.

Maintenance on this now-aging structure was expensive, and it wasn’t really built to ease the travel experience for locals anyway. The landside terminal was big, and the required train to the airside terminal was a pain. This was not a simple airport to use, not that it mattered all that much. Where else were locals going to go? Latrobe? Yeah, right.

A plan was formed to shrink this thing down to size. The whole idea was pretty much to take the airside terminal and smush it into the west side of the airside terminal. That may sound simplistic, but, well, here we are:

The Transition to the New Terminal

With this new design, the old landside terminal sits far to the west and becomes completely irrelevant. That includes the parking garage which will be shut down. (Surface parking, however, will remain open over there with a shuttle ride required.) Apparently there will still be some offices in the landside building, at least until the end of the year, and the northernmost part of the old commuter gates will continue to be the airport’s child care center going forward. But everything else? It remains to be seen. It’ll either be razed or possibly put in the hands of a developer to redevelop. But that will be dealt with later.

Meanwhile, the train connecting the landside terminal to the airside made its last passenger run last night. And the massive airside terminal itself loses an entire side, bringing the gate count down from 75 to 51.

You can see the two pieces of the new build up above. The part attached to the “X” is the headhouse with ticketing, baggage, and security. The piece connected by a bridge to the northwest is a parking garage for locals and rental cars with a surface lot just south of there (not shown).

Why are they building that bridge? Well it’s because the new roadway will run right up to the new terminal and between that and the garage, getting travelers very close to the gates… at least that’s the plan.

I spoke with Daniel Bryan who is in charge of the Operational Readiness and Transition (ORAT) team. Daniel has done this kind of thing before, and his job is to orchestrate the transition from construction to regular use. If all went well overnight, he is probably blissfully asleep when you’re reading this.

The last international departure last night was British Airways 170 which left a little early at just after 9pm. Once that left, part of the old building could begin the shutdown. The final departure overall was the lonely Southern Airways Express flight 239 to DuBois which left five minutes late at 10pm. But once the planes were done departing, there were still arrivals.

The good news is that airplanes don’t have to make a move overnight, but other things do. When the final arrival, American 1995, got in about 3 hours late thanks to a mechanical delay at 12:24am from Chicago, then the airport could get those last stragglers through baggage claim and on their way.

By 2am, the old roads were supposed to be closed and the new ones were to be opened. Employees would shuffle into the new terminal and by the time people started arriving for that first Southwest flight to Denver at 5:30am and the first United arrival on the redeye at SFO pulled up at 5:12am, passengers should have had no trouble running through the new process.

And with that, the dream of Pittsburgh’s world-class hub will officially come to an end, but a better experience will be there for those who remain.

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Brett Avatar

44 responses to “Pittsburgh Leaves Its Hub Past Behind With the New Terminal That Opens Today”

  1. Dwight Avatar
    Dwight

    VERY good and interesting article. Thanks.

    1. Eric Morris Avatar
      Eric Morris

      Agreed. Makes me wonder what the next airport to become a hub or de-hub is.

      1. SEAN Avatar
        SEAN

        I doubt it, but what about American in PHL, JFK or ORD. The first two hubs are extremely close & if United pushes hard enough they could force American to retreat in Chicago.

        On another note, I remember the original AFV with Bob Saget & the announcer Ernie Anderson promoting US Air as the sponsored airline with their new Pittsburgh hub. It’s interesting to note that nearly half of the US population lived within 500 miles of Pittsburgh at the time of the hubs launch.

        1. CraigTPA Avatar
          CraigTPA

          JFK isn’t a true connecting hub in the same why PHL is – AA does offer a little connectivity there, but to destinations that can be mainly supported by NYC O&D traffic. And even if AA was winning the battle with US at ORD, it’s unlikely they could add enough additional capacity at ORD to draw PHL down.

          I don’t see any of the network carriers removing a hub at this point. UA could use a hub in the southeast, which is why speculation around it and FLL keeps springing up.

      2. DL at SEA? Avatar
        DL at SEA?

        Cue the decade old debate about Delta at SEA. Which I think it’s probably the most likely answer. (And that is not very likely, given DL’s geography right now)

  2. Chris H Avatar
    Chris H

    They had even set up the airport to be able to expand to a second x with another 100 gates! The people-mover would have continued straight through.

    I will miss the ride on that little train with the big red neon circles at either end.

  3. Tim Dunn Avatar
    Tim Dunn

    goes to show how long ago the failure of so many Midwest hubs was; PIT is a nice city but the heyday of its air service is in the past.

    Looking forward to seeing the new facility in person.

  4. Grichard Avatar
    Grichard

    I lived in Pittsburgh when that opened–it really was impressive at the time. Sort of sad to see its long decline.

    Now I live in St. Louis. Maybe I’m the weak link here??

    1. Emil Avatar
      Emil

      Isn’t STL going to do the same thing?

  5. Mr Eric Avatar
    Mr Eric

    KC, CVG, PIT have all recently gone through similar projects. Who is next up for a makeover? CLE? STL?

    1. Paul Soprano Avatar
      Paul Soprano

      Exactly. STL is further along on a new terminal, and CLE is just starting its plan to be completed in several complex phases by around 2032. Here’s a video of CLE’s “CLEvolution,” also focusing just on the landside:

      fl=pl&fe=vl

    2. Bill from DC Avatar
      Bill from DC

      CLE is now commencing a multi year, multi phase, $1.6 billion project that will build a brand new landside terminal where the smart parking garage now stands (because it’s adjacent to the current landside terminal to allow for operations during construction), build a new parking garage which will also include rental cars (hallelujah), demolish concourse D and replace it with surface lots and other infrastructure such as new roads and re-routing, new RTA rapid transit station in the terminal, etc.

      https://itsaclevolution.com/

      For those of you familiar with the moribund state of the airside terminal, please note this will do exactly nothing about that until the landside is completed in roughly 2033.

      CLEvolutions take time, apparently. Airside delay notwithstanding, this plan seems to make a lot of sense and should have been done about 10 years ago.

      1. southbay flier Avatar
        southbay flier

        That rental car shuttle at CLE sucked big time. That was probably my least favorite thing about that airport.

        Now that I’m using SLC a lot, I realize how much better a well-designed airport really is. You can walk right to the rental cars and parking with ease.

    3. Bill from DC Avatar
      Bill from DC

      Great write-up of the CLE project for those of us avgeeks who enjoy airport infrastructure.

      https://clevelandmagazine.com/articles/inside-the-16-billion-plan-to-revitalize-cleveland-hopkins-international-airport/

  6. Bob V Avatar
    Bob V

    So when they announced the new terminal several years ago it was supposed to cost less than $1 billion. The “need” was to avoid the $5 million a year in maintenance costs for the existing terminal. I guess I don’t see the need to spend billions to offset millions, especially at a lightly used facility.

    1. JT8D Avatar
      JT8D

      It’s difficult for municipalities to avoid the temptation of using the airport to generate economic activity through construction and other shenanigans.

      You build with bonds not repaid by taxpayers, but by travelers, so it’s “free”. Except that it then jacks up CPE, and that tamps down travel demand. But those are effects that are harder to notice, whereas redevelopment money for local contractors, that’s something you can get campaign donations for, the local trade unions will be grateful, etc.

      So basically you screw future travelers (many of whom are not even local voters, and many of whom are rich enough that they don’t notice/care) in favor of taking care of your political base today. Those who are hurt are people on a limited budget, who will tend to be priced out of travel. But they’ll just chalk it up to greedy airlines.

      Indianapolis used to have one of the closest airport terminals (to downtown) anywhere, which is a huge advantage. Then 20 years or so ago, they rebuilt the airport – and put the entrance at the western end, rather than the east. So now, the vast majority of people using the airport have an additional 5 or 10 minutes travel time to/from driving around the dang airport. It also stranded a bunch of airport hotels and other amenities. Really stupid from a utility and cost standpoint. You think of the millions using that airport and the additional unnecessary hassle and the destruction of the value-proposition of air travel that results.

      I would not be surprised if politically connected people owned the land at the western end of the airport (which now became a lot more valuable). I don’t know that for a fact, but it’s hard to imagine people not leveraging that opportunity.

      We’re so stupid about infrastructure (and much else besides) in this country, it allows different parties to plunder without oversight or understanding.

      1. bobsmith99 Avatar
        bobsmith99

        Couldn’t agree with you more on your last point. It seems like we are so shortsighted with connectivity related issues. One example (I live in the PNW)- planners, local govt, etc. are trying to figure out how to expand SEA to accommodate more traffic with its limited footprint. Nobody in the metro area wants another airport. One solution that could happen in other parts of the world is building high speed rail between SEA and PDX. If the trip was around an hour it could definitely be an option. However, it is a pipe dream in the U.S..

        1. Nimmeron Avatar
          Nimmeron

          I have nothing to contribute about the PIT renovation but your comment about the effort to expand SEA reminded me of one of the most infuriating stories my father told me. I’m originally from CA and grew up in San Diego until I was 10 (this was the 90’s so shift your memories accordingly). We moved to OKC in 2000 and never returned to SAN until my father (Navy) was transferred to Japan in 2005 or so and wound up being able to spend half the year stationed in SAN and half in Japan. As such he flew out of SAN every other month or so to visit my mom and I as we had stayed in OKC when he was transferred so I could finish high school.

          **A/N: Apologies if any of this is wrong; I’m working on my memory of things my father would complain about back in the mid-2000’s whenever he’d come home to visit us so there’s a (very good) chance I’m mis-remembering. Just let me know what’s incorrect and I’ll thank you for the correction!**

          By this time there was a serious effort to address the fact that SAN can’t be expanded and so the powers that be were really looking into acquiring the former base at Miramar and building a new airport there. Now Miramar still had air traffic at the time (IDK if it does today) just not as much as it did before it was downgraded/de-based but there was such a NIMBY protest because locals wanted to end all air traffic, even though they had moved to the area around Miramar WHILE THERE WAS ALREADY AIR TRAFFIC. So that plan was scrapped (after tons of money was spent on research and planning concepts and so on) and instead they did what they could to add any extra capacity to SAN. I will never forgive the Supreme Court for its decisions back in the 1900’s that gave the NIMBY movement real political power. At least, not until they realize what a mistake those original decisions were and finally undoing them.

          1. David M Avatar

            Miramar remains an active military base; it was transferred from the Navy to the Marine Corps in 1999. Since this transfer was a BRAC recommendation, I’m not sure there was ever a real opportunity for the site to be converted to a civilian airfield. A county ballot proposition to acquire 3000 acres at the site in 2006 was defeated 62%-38%, but even then I don’t know if the Marines would have been willing to sell the land.

            San Diego is making do with the Lindbergh Field site. The new Terminal 1 opened a couple months ago and the old one is nearly gone to make way for New T1’s second part. The airport is busy but the airside isn’t overly congested; gone are the days of 19-30 seat props buzzing up to LAX and airlines seem to favor their larger narrowbodies at SAN, a with lots of 737-900/MAX 9 and A321ceo/neo. Even Southwest runs a good chunk of their flights with the 737-800/MAX 8. We just need SANDAG to figure out a proper Trolley connection to the airport.

      2. RWS Avatar
        RWS

        Totally agree with the article by JT8D, good one. I can remember even further back than that. When I was a kid, we had just moved to a new house in the South Hills. Back around 1956 and if I remember, the new PGH airport had just opened around 1955~56. Back then I thought that it was so much bigger and better than the old Allegheny County Airport. Hell, you could even go out on an upper deck and watch all the airline activity on the ramp below. And they even had a full size theater right in the terminal that one could go and watch a movie if you had a long enough time between flights. Ahh, the good old days 70 years ago. How things have changed…

      3. bill Avatar
        bill

        This seems a little dramatic. Those airport hotels aren’t stranded. They would be operating via shuttle anyway. It would be nice to actually have evidence that there was an underhanded reason for changing the entrance location.

      4. John G Avatar
        John G

        I thought the same thing! I never understood why they put the entrance on the west side. That costs the people of that city hundreds of million over time in lost economic activity and fuel costs.

        Reality: when people build these shiny new terminals all they think about is the terminal and how awesome it looks. The infrastructure is boring.

        MSY is a great example. Sure it’s a nice terminal, but the rent car situation SUCKS. It’s a 25 minute bus ride, and they sit there for 15 or 20 minutes waiting for the bus to fill. I’ve literally gone to BTR more than once to avoid it.

  7. Wany Avatar
    Wany

    For one reason and another, PIT will remain my most visited airport for a long time. It was funny when it won the Airport of the Year back in 2017. That being said, because its history as a former hub thus being oversized for what it serves today, it does provide a great airport experience to the travelers. It never feels crowded thanks to the extra space. Majority of flights depart from gates close to the center making it easy to navigate. Heck, I once woke up at the airport Hyatt when my flight was already boarding and I still made it. The airport authority tried many things over the years. The China Eastern experiment, Qatar Cargo stop, COVID time Cathay Pacific Cargo operation, gate pass for locals to shop at the airport, etc. The new terminal is here and hoepfully, it will create a better experience for the local traffic and provide savings as they hoped. The airport Hyatt will suffer a bit as the walk to the teminal is much longer now if not impossible. Lastly, whoever made the decision to not create space for the T Rex in the new terminal should be hanged. The airport experience is completely ruined without the T Rex welcoming me.

  8. Remington Steele Dossier Avatar
    Remington Steele Dossier

    I have an unusually long history with this airport. The first time I passed through in 1992 (MSN-PIT-RDU) the new terminal was not quite done so I got to experience the OG. I wouldn’t return until 2010 when I visited PGH for the first time (job interview)–it was a ghost town. I’ve now been in PGH for almost 15 years and of course it’s my most used airport with FlightMemory telling me I have 157 departures/arrivals. I took my last ride on the terminal train on October 13. I was lucky enough to be a tester of the new headhouse on October 25 which was super fun. The new facility is gorgeous and full of thoughtful design elements and tons of public art. The bridge/tunnel from security to the concourses, meant to emulate entering the city through the Ft. Pitt Tunnel, is as cool as advertised though beware if you need mobility assistance as it’s really steep. Huge bonus points for the terminal therapy dogs! Can’t wait for my first trip through the new digs in January which will combine a new airline (Breeze), a new airplane (A220 obviously) and a new nonstop destination (Charleston, SC).

  9. Pilotaaron1 Avatar
    Pilotaaron1

    It really sucks it never came back as a hub. Great terminal and runway layout, and it avoids the issues along the northeast. And yes, I understand why it didn’t I’m just saying. Though I don’t miss the fortress-fub fares either. I spent a lot of my childhood driving to CLE and CAK because PIT was too expensive.

    My kids are going to miss the train. I’m interested to see if the new terminal is more efficient when I go back for Christmas.

  10. Jason Avatar
    Jason

    Around 2018/19 WN was evaluating making PIT the new “DEN” of the East but during and after Pandemic those plans got scrapped and they refocused trying a STL build up before scrapping that and refocusing on a cramped BNA.

  11. Matt D Avatar
    Matt D

    The US Airways story is one that fascinates me. But I won’t dwell on it too much since this post isn’t really about them.

    Where would you say the beginning of the end started for them? I’ve always felt that it was the PSA purchase that set things in motion to eventually prove fatal.

    And so how about that Mr Wolfe? Does anyone else believe that he had a huge hand in that? MetroJet was an intentional set-up-to-fail plan to make it easier to merge with United, which is what he wanted, attempted, and ultimately failed at.

    And yes. Thank you for once again setting the record straight. Ultimately, it was little America West that was the eventual survivor of them all: they bought US, but because the latters name was kept, it seemed like it was the other way around.

    -Who then went on to take American and did the same thing with the branding.

    This visually, even though it doesn’t look it, every time one sees an American plane out there, it’s really the linear successor to little America West.

    Thus, they were the mouse that ate the cat.

    1. tb Avatar
      tb

      @Matt D right you are. The “branding” said US followed by AA, but it’s still HP at heart. And frankly that’s a big reason why AA remains mired in 3rd Place. When HP was flying up and down the west coast, smartly utilizing the red-eye LAS operation, and stretching their wings to CMH that was the heyday. Unfortunately, they turned that success (and cash) into bailing out not one, but two, legacy airlines who could not compete in the post 9/11 environment. Which brings us to today – the worst of HP (cheap and funky) and the worst of US/AA (costs and debt outta control). I was hoping the AA purchase would allow them to lean in to the storied history of one of the country’s greatest airlines, but instead they seem to operate from a “return cash at all costs” mindset with no eye on loyalty. Not a very inspiring plan.

  12. Fox Avatar
    Fox

    Much easier for furries to lug their costumes around come July.

  13. MRY-SMF Avatar
    MRY-SMF

    I only passed through PIT once. It was the summer of 1999 and was flying USAir PWM-PIT-SFO when my family was flying back from visiting my aunt and uncle in Maine. I young then, but I remember they had an exhibit about Mr. Rogers.

    Our outbound flight was SFO-PHL-PWM. I remember a bit more from that. USAir departed from the old Rotunda A at SFO. For some reason, I remember that the flight was going to continue on to Providence from Philadelphia. I also remember that, on the flight from PHL-PWM, we passed near New York City around sunset. I’d never seen it before and it was exciting. We saw a few planes take off from one of the NYC area airports, which was exciting too.

    I have nothing substantive to add to the discussion about the renovations at PIT, but the mention of PIT brought back some childhood memories of flying, and that’s worth it to me!

    1. Stormcrash Avatar
      Stormcrash

      Even in the 2010s US Airways was still flying multi stop flights. I was once on an express E190 down to Charolotte and was confused when the flight attendants were announcing things about other destinations too. Talk about a throwback/old school setup

  14. phllax Avatar
    phllax

    Did they lose any international gates on the C concourse, or are the 7 enough to handle current and future projected needs? Also, were all the closed off gates in the A&B fingers re-opened?

    1. Brett Avatar

      phllax – All I know is half of C and D went away, but all the other gates should be open on A&B.

    2. Jason H Avatar
      Jason H

      I think all of the (remaining) C concourse gates can be used for international flights now, so 6.

    3. Remington Steele Dossier Avatar
      Remington Steele Dossier

      They did not lose any international gates. And the international arrivals experience is a massive upgrade over the old terminal.

  15. Yo Avatar
    Yo

    “Acquired by America West” I always love to read that! Too many people can’t accept the reality of that statement! HP forever!

  16. southbay flier Avatar
    southbay flier

    Too bad PIT didn’t work out. It looks like a much nicer airport than PHL especially for connections. CLT looks like a madhouse as well. But, it looks like they have figured out how to make the airport work for locals now.

    I still remember referring to USAir as US Scare when this opened up. Memories.

    1. Bill from DC Avatar
      Bill from DC

      And it was Agony Airlines (for Allegheny Airlines) prior to that!

      1. rosamexicana Avatar
        rosamexicana

        USAir had, for years, a very poor safety record. Many accidents, including one just short of the PIT airport, in 1994. It was a very badly run airline for much of the 1980s and into the 2000s and never quite achieved the potential it aspired to be and it, and the HP legacy within it, have also done much damage to American Airlines.

  17. shoeguy Avatar
    shoeguy

    I remember when the “new” PIT opened in 1992. It was a dramatic change from the 1950s’ era old airport terminal facility, which had low ceilings and was depressing and not suited for the size of USAir’s then operation. At its peak, USAir/Airways operated just over 500 daily departures from PIT, including nonstops to LGW, CDG, and FRA. It’s a shame the hub did not succeed. Economics were simply not on its side for all the reasons you pointed out. USAirways was a basket case of an airline, from the time it emerged from the old Allegheny in 1979 and its rapacious acquisitions which landed it with a sub-par product. The X shaped terminal was revolutionary when it opened but today it looks like a very dated, expensive structure that hasn’t stood the test of time.

    1. jd Avatar
      jd

      The PIT hub’s underperformance has less to do with US Airways than it does with Pittsburgh’s population and economic stagnation.

      Very-busy CLT, as another US hub in a similarly sized city, is an interesting comparison. Unlike Pittsburgh, Charlotte is growing wildly, and of course CLT is positioned well to connect lots of wildly growing places. CLT also didn’t see the major infrastructure redevelopment that PIT did—I suspect that’s why it’s cheap for airlines to fly there (at the expense of passenger circulation).

      1. shoeguy Avatar
        shoeguy

        CLT succeeds as a massive hub (an improbable development nowadays for a mid-sized city) principally due to its lower operating costs, which AA touts regularly. It is an impressive operation for sure, serviced in an airport not designed to handle it, and one that inside and out, illustrates very well what is America’s often flawed approach to infrastructure. Is CLT a growing city, yes. It has some significant corporate anchors as well, but it’s not a metropolis and its population growth likely isn’t enough to sustain the hub that it is. There are other factors at play here. PIT is in the rust belt. It was a decaying city losing population for years at the peak of the US hub there. It never generated enough strong yield traffic (which is why US shifted assets to PHL at the expense of PIT). The 1992 PIT was built largely at the behest of US. A bad example of civic-corporate alliance. You hit the nail on the head. CLT remains a cheap operation to hub at because the airport is underinvested and likely to stay that way.

  18. Mike Avatar
    Mike

    I grew up in Ithaca so flew through PIT many many times. USAir would run DC9s back and forth several times a day. When the new terminal opened it was really quite nice. Fond memories. Too bad all these midwest hubs didn’t work out – PIT, CVG, CLE, MEM, STL but nice to see things moving forward.

  19. Chris Topher Avatar
    Chris Topher

    Thanks Brett, for another great & factual article. I’m a Pittsburgh native and was the last passenger to ride the train early Tuesday morning, so I have a slight passion for the place. It’s worth mentioning how this project came to be – an outsider, Christina Cassotis, the CEO of the airport authority. For years, Pittsburghers clung onto the slightest glimmer of hope that the hub would return. It was Christina who boldly came in, said the hub wasn’t coming back, and looked towards such a future.
    In the late 2000s, as traffic plummeted, the airport was making headlines for long security lines and lack of parking – evidence the airport wasn’t intended for O&D passengers. The (now former) landside terminal was too small and inadequate, an uncomfortable reminder of days gone by.
    The region has evolved and it is fitting the airport did too. Many thanks to Christina and her team.

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