Starlink and Other Tales From Flying on Hawaiian (Trip Report)

Hawaiian, Trip Reports

Three days in Waikiki is not particularly relaxing. It’s fun, but it’s a city, and we wanted at least part of spring break to be more mellow. Since the best flight option we found home was from Līhuʻe on the Hawaiian nonstop to LAX for $270.70 (paid using Chase points), we had the beginnings of a plan. For the hop over to Līhuʻe, we had options. Of course, Hawaiian has flights all day long, and Southwest has several as well. We wanted to go in the morning to get more time on that island, so we just picked the 9:20am which was a mere 4,000 HawaiianMiles plus $5.60 per person.

We had checked in online for the interisland hop, but we had bought a couple boogie boards the kids wanted to check and weren’t sure how to handle that. So we went over to Terminal 1 and tried to figure that one out. At the customer service counter, the agent told us that we couldn’t tape the two boards together to make them one bag, but we also didn’t need any packaging. We would just have to check two separately. And then, I got annoyed… not with the agent but again this credit card policy….

I didn’t have the Alaska credit card when we bought these tickets, so there was no way I could have used it to purchase them. Had I done that, these bags would have been free. But even holding the Alaska card in my hand… no dice. So then, she asked if I had a HawaiianMiles number. Of course I did, but I was trying to earn on my Alaska account to make it easy to get elite status. But if I put in my HawaiianMiles number, the first bag would halve from $30 to $15. Ok, fine, so I ended up switching to my Hawaiian number. But nobody else in my family has one. Did they want to sign up? My second bag was just $20 so nobody wanted to deal with the hassle to save $5. I appreciated the agent trying to help with this, but my god this was a pain.

Once we finished with that saga, I still had to go take the boogie boards over to the bag check line, and then we went through TSA Precheck to find our gate.

These gates haven’t changed in forever, and I kind of like it that way. Though I did notice that the no-name awful Chinese fast food spot is now being Panda Express-ed.

But seating is strange since most of the gate area is higher up and you take a ramp to a lower level where the gates are. By the time they called our flight, we were slowly wandering over. They do not mess around. We were almost the last ones onboard because everyone else was ready.

Hawaiian 203
April 14, 2025

From Honolulu
➤ Scheduled Departure: 920a
➤ Actual Departure: 921a
➤ From Gate: A17
➤ Wheels Up: 935a
➤ From Runway: 8R

To Līhuʻe
➤ Wheels Down: 955a
➤ On Runway: 35
➤ Scheduled Arrival: 1003a
➤ Actual Arrival: 1000a
➤ At Gate: 4

Aircraft
➤ Type: Boeing 717-2BD
➤ Delivered: December 16, 1998 (to Boeing)
➤ Registered: N489HA, msn 55002
➤ Livery: Maile Lei colors, “Po’ouli”

Flight
➤ Cabin: Coach in Seat 14A
➤ Load: ~99% Full
➤ Flight Time: 20m

Onboard, I had to pause for a moment. You never know when your last flight on a Douglas-built airplane may be. I know they have more years to come at Hawaiian and Delta, but I still have to savor flying on a Long Beach-built airplane when I can. Coincidentally, this was the same airplane I took in 2019, the last time I departed from Līhuʻe.

We had reserved 2 in front of 2 on the port side of the aisle, and somehow all the bags fit in the overhead bins. The seat is not overly comfortable and it is it the tiniest tray table in the world, but it is such a short flight that it doesn’t matter.

Despite getting a late start, we pushed nearly on time. We had to taxi all the way out to the reef runway which meant the taxi was nearly as long as the flight. But at that time of day, there is no traffic, so we leapt into the sky and hung a right.

We topped out at 14,000 feet for a couple minutes, and then the flight attendants slung the best tasting juice in the world — POG — which I gulped down.

They came through to pick it up and soon Kauaʻi was in the window.

At baggage claim, I couldn’t help but notice the Target ad, basically suggesting it is the island’s savior by showing up. (And it kind of is.)

Our boogie boards were hand-delivered without a scratch. We dodged several of the island’s apex predators — chickens — and went off for a few days of exploration based at the Royal Sonesta (formerly Marriott) that I can’t recommend enough. Just look at that pool area….

And just like that, it was time to come home. The trade winds died on Wednesday making it humid, stuffy, and rainy the day we were leaving. Fortunately, one of the boogie boards snapped in a wave while the other was gifted to some of our friends who were also staying on the island for a couple more days. So, not having to check any bags, I was able to get boarding passes on my phone and not think about it again.

We dropped the rental car off and took the shuttle back to the terminal. The security lines were long, and there was only Precheck-lite where you had to hand the paper to the agent to walk through the metal detector.

On the other side, the kids grabbed some breakfast and we watched as the rain came down. Then it was time to head over to the crowded gate area which was boarding two flights at once.

For our flight, the scanners were down, so they had everyone tell the agent their seat numbers and she cross-referenced it with her list. Somehow, this worked.

Hawaiian 64
April 17, 2025

From Līhuʻe
➤ Scheduled Departure: 1045a
➤ Actual Departure: 1056a
➤ From Gate: 3
➤ Wheels Up: 1109a
➤ From Runway: 35

To Los Angeles
➤ Wheels Down: 733p
➤ On Runway: 24R
➤ Scheduled Arrival: 715p
➤ Actual Arrival: 739p
➤ At Gate: 202

Aircraft
➤ Type: Airbus A321-271N
➤ Delivered: June 15, 2018
➤ Registered: N212HA, msn 8129
➤ Livery: Maile Lei colors

Flight
➤ Cabin: Coach in Seat 37A
➤ Load: ~99% Full
➤ Flight Time: 5h37m

Onboard, the flight attendants were busy trying to help people with carry-ons.

Apparently some of the hard-sided bags don’t fit sideways, so they were moving things around up until we were ready to push. They were very talented at this game of Tetris. Meanwhile, the ramp was late adding bags in the belly, so we pushed a little late.

We got into the air, and make a quick right turn. Then we began to climb our way through the storminess.

It was a little rough for parts of the first hour when we still remained in a high overcast. The pilots had warned us that they would leave the seatbelt sign on, but the flight attendants did get up.

I took the pepperoni hot pocket and a glass of Koloa rum punch. I love that final drink before returning to reality. It’s the little things.

Then… Starlink. Listen, I know Elon is problematic, but my god is Starlink incredible. It was so fast. I even downloaded photos while writing this post, and it took less than a minute to pull in 1GB. I streamed a show on Hulu with ease. I just didn’t even know what to do with myself. It is such a different experience when you have this kind of speed:

The flight attendants did come through with water and some chocolate-covered macadamia nuts, but they still aren’t doing a second full beverage service. I think that went away during the pandemic.

This is not a short flight, and I don’t get it. Without a second beverage service, it feels really kind of cheap.

We slowly chugged our way east with a long flight time. The less uniform, tropical cumulus clouds gave way to the placid marine layer that hugs the coast.

As we got closer and the sun set, a thicker cloud formed, and we dove into it on our approach.

The flight attendant on the PA spent a whole lot of time talking to us in the cabin, and I think people were getting pretty annoyed. But there was one nugget of information. As we landed and taxied to our gate in the Bradley midfield concourse, we were told that in 5 short days on April 22, Hawaiian would move to Terminal 6 with Alaska. This is huge news considering just how long of a hike it is to get to those gates in Bradley.

We got in nearly half an hour late. I think someone needs to look at the block time on this flight, because it seems too short, at least at this time of year.

There were people waiting in the gate for the scheduled late turn to Honolulu. (I felt far worse for them once I checked later to find the plane must have broke and they didn’t leave until after 2am.)

Then we took a long walk to get out of the airport and back to the car. The pre-8pm arrival time on the West Coast is just about perfect. I was glad to be home, but as always, I missed Hawaiʻi about 5 seconds after landing.

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9 comments on “Starlink and Other Tales From Flying on Hawaiian (Trip Report)

  1. Always enjoy your trip reports, particularly when they involve Hawaii. Even though that makes me jealous!

    Not having a second beverage service seems odd. Do the other airlines have that?

    Moving to T6 is huge for Hawaiian. The airlines and their passengers stuck in that Bradley midfield concourse hell are really getting screwed.

    1. Bill – Delta did on the way out, and United did when I flew to Honolulu last September. So it’s definitely not competitive.

  2. I recently stayed at that Sonesta in Lihue and have more mixed feelings about it. Nice pool and beach area. (for swimming and for kids, but it’s a harbor beach with no sea life) , but it’s overpriced (what isn’t in Hawaii?) and relatively fun-less. There are basically no activities at the resort, and they try to nickel-and-dime guests for everything. I have platinum status in the Sonesta program (thanks status match!) but Sonesta allows their hotels to water down elite benefits if they like. On an award stay, we were supposed to get the resort fee waived, but I had to repeatedly remind/cajole the staff to do this. The “free breakfast” was so absurd it made me pine for breakfast at a Quality Inn. Think small bowl of instant oatmeal and a few pineapple squares. The welcome gift was six mini-cookies, quite the letdown from the giant gift baskets the Hawaii Hyatts bring us for our loyalty. And then there’s the $30/day parking fee (hard to avoid given the location of the property, but there were a few seemingly free spaces on the hill slope just off the east parking lot, and nobody bothered us). With tax, room-only rates at the Sonesta seem to start north of $600/night, and that feels batshit crazy to me for what you get.

    BTW, Elon is only “problematic” if your tribal loyalties make you think he is. Nobody is perfect, but the world would be so much better off if there were more Elons.

    1. “BTW, Elon is only “problematic” if your tribal loyalties make you think he is. Nobody is perfect, but the world would be so much better off if there were more Elons.”

      Your comments were fine until you made that above remark about Elon & I’ll leave it at that.

    2. iahphx – That’s interesting about the welcome gift, because I am not elite but I am a travel agent and they brought us a nice fruit basket. The rates were definitely not at $600 a night when we were there, though I was on an agent rate. It’s still significantly cheaper than big resorts on other islands. I didn’t eat breakfast there, so I can’t speak to that. But the pool was great, and the beach was as well. I’m not sure what “sea life”
      you were hoping for, but for me it was all about kids and they loved the space. But most importantly to me in all of this is that the room sizes were really big, key for a 4 person family, and the central location makes it so much easier to explore all parts of the island versus staying in Po?ip? or Princeville. It’s a great base of operations, and it’s even better when you drag the kids back from an adventure and they have a big pool to play in.

      As for Elon, we could have an objective discussion about why he’s problematic but since you’ve already decided the only way to find problems with Elon is to have tribal loyalties, I’m not going to engage.

    3. “BTW, Elon is only “problematic” if your tribal loyalties make you think he is. Nobody is perfect, but the world would be so much better off if there were more Elons.”

      I was going to comment something similar. The great review was marred by an unnecessarily gratuitous remark expressing an opinion that is sure to annoy 50% of the population.

  3. The second beverage service really makes or breaks a long flight. The lack of it is one thing I noticed when flying transcon on JetBlue (vs the big 3). 4 hours into a flight, a second round of drinks can really ease the rest of the flight. Yes, there is certainly a cost of doing it, but it is also a second round of opportunity to sell some snacks and premium drinks.

  4. “this was the same airplane I took in 2019, the last time I departed from L?hu?e”

    How are you tracking this?

    Also no TVs on the HA 321s? Not as bad as the UA 772s, but a more recent decision…

    1. emac – Oh, well, see, I’m a huge nerd. I’ve kept a flight log since 1994 with all the aircraft I’ve flown. At some point I moved it over to a spreadsheet so I could easily see what I’ve flown.

      And yes, the 321s haven’t had TVs since the beginning. It is actually more consistent with how Alaska views onboard product, so I doubt it changes.
      But with Starlink, I mean, you don’t really need anything else.

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