In the Trenches: The Good and Bad Sides of CRM Integration – Intuit Small Business Blog
I think we’ve found our CRM solution, but I’m still hesitating a little.
In the Trenches: The Good and Bad Sides of CRM Integration – Intuit Small Business Blog
I think we’ve found our CRM solution, but I’m still hesitating a little.
4 comments on “Cranky on the Web (June 17 – 21)”
Have you talked to anyone who uses the new system you are looking at to see what they think. I guess you shouldn’t do a google search for this :-)
David – Hah, yes. I haven’t spoken with users directly but I have researched it thoroughly online.
For me the bigger concern (compared to the one you list, that you choose to leave Google Apps) would be: what happens if the CRM vendor stops developing/supporting the product. Can you easily switch to something else? Can you get your data?
Oliver – Yeah, that is a big concern. Fortunately you can export your data at any time. Should work just fine in that regard.