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Cranky on the Web (January 6 – 10)

Higher Fees Actually Do Mean Lower Fares, At Least For One AirlineConde Nast Daily Traveler
There is nothing that showers the power of fees like looking at Spirit’s fares over time. It shows how fees are beneficial to at least some people.

In the Trenches: How to Sell OurselvesIntuit Small Business Blog
Sometimes we discourage people from signing up for our service, and I’m not always sure it’s the right thing to do.

Canceled Flight? Stranded at an Airport? Try These Tips to Get HomeConde Nast Daily Traveler
It was a rare double Conde Nast week. I put together some of the tips we use in helping stranded travelers in the business with the hope that it could help others.

Cancelled Flight for LAX’s Iconic Encounter RestaurantKCRW Which Way, LA?
Encounter, the restaurant in the Theme Building at LAX, has closed, and I was on our local NPR station to talk about what it means and whether something will replace it. My part starts at 15:45.

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