Cranky on the Web (April 15 – 19)

What the Heck is a Ground Stop?Conde Nast Daily Traveler
After the ground stop in Boston following the explosions at the marathon and another one for American’s computer failure the following day, CN thought it was a good idea to explain just what that means.

In the Trenches: Time to Hire AgainIntuit Small Business Blog
After more growth, the time has come to hire another travel architect. If you know anyone who is interested, send me a note at brett@crankyconcierge.com.

When airlines outgrow their computersMarketplace
I spoke with Marketplace about American’s computer problems.

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13 Comments on "Cranky on the Web (April 15 – 19)"

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Nick Barnard
Member

CF – I’m curious on your take/response to Joe Brancatelli’s criticism that Sabre is a patched over system from the 1960s. Is it really that valid?

Ron
Guest

Software doesn’t stop working just because it’s old. It may get difficult to maintain, difficult to extend, difficult to interface with new software, but it doesn’t just rot. Old software is difficult to replace precisely because of the effort needed to replicate the many thousands of programmer hours that got it working properly in the first place. Recently there have been several major glitches when airlines tried to migrate to brand new systems — a good illustration of why patching the old, reliable workhorse is often the prudent way to go.

Nick Barnard
Member

I’d also be interested in knowing how much if any of the design and code goes back to the 1960s.. I’d surmise that whole pieces of Sabre have been torn out and replaced, so the oldest bits might only be from the 1980s.

Oh while we’re at it your credit card is probably managed on an old mainframe system too, that seems to work reasonably well also.

David SF eastbay
Member

The Boston ground stop was sent around the world over the major news medias to scare the public into thinking all flight were grounded to be searched for the suspects. Goes to show how a simple thing can be turned into a (unreal) major news item just to get view TV ratings and hits on internet stories.

David SF eastbay
Member

Outgrown computers:

It was more fun to read the comments on the story, then the story :-)

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