Cranky on the Web (April 16 – 20)

Will other carriers copy Allegiant and Spirit with new carry-on baggage fee?APEX Editor’s Blog
I look at Allegiant’s carry on fee, and whether others might follow.

In the Trenches: Wrestling with Business HoursIntuit Small Business Blog
I’m wrestling with setting “soft” business hours for Cranky Concierge, but I can’t decide if it’s a good plan or not.

Southwest–AirTran Merger: Tech Troubles Are Going to Make It ToughConde Nast Daily Traveler
I dive in to some of Southwest’s tech problems and how it’s making the merger more difficult for consumers.


5 Responses to Cranky on the Web (April 16 – 20)

  1. Couldn’t the majors break their promise and charge for carry-on bin fees on their lowest fares at least. Like the rock bottom plan DL is trying out of Detroit to Florida.

    • CF says:

      Yeah, they could break their promises, but if they want to curry favor in NYC, then they might find that the state isn’t as willing to help as it has in the past. It should be a big consideration.

  2. Small business hours are usually set by the local market, but since you are trying to serve customers located anywhere it will be hard until you get hourly workers who work shifts around the clock.

    But there are some international airlines with offices on the east coast that close before their flights depart from the west coast. Some may even close 6pm ET when people/businesses are still doing business in the west at that time.

  3. Maybe I missed it for forgot the answer, but did WN ever look to switching to AirTrans system?

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