Cranky on the Web (June 13 – 17)

Delay rule bumps up flight cancellationsCNN Out of the Office
When I saw an article on CNN parroting the DOT’s press release about how tarmac delays have gone away and the DOT is the greatest, I had to respond. Apparently my response ruffled enough feathers that this week for the first time, my column was followed by “The opinions expressed in this commentary are solely those of Brett Snyder.”

Airline Geeks Episode 151Airplane Geeks Podcast
I love being a guest on the Airplane Geeks, because we get to sit around and, well, geek out about airlines. Tune in every week for geeky goodness, but this week you get to hear me. (Be warned, this isn’t a short podcast. Take it with you on your long commute.) I think the most interesting discussion involving me starts around the 32 minute mark.

In the Trenches: Should There Be an App for That?Intuit Small Business Blog
I keep trying to figure out whether I need to create a Cranky Concierge app. I’m not going to just dive right in like others – I’m trying to figure out if I can make something truly useful. (And if anyone is a app developer for Android/iPhone/Blackberry, please let me know.)

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CFNicholas BarnardBobTheCactusBenDirk Recent comment authors
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Congratulations on getting the CNN “opinion disclaimer” for the first time. The true sign of the independent expert!


Loved your appearance on the Geeks this week. Haven’t laughed that hard at an episode in a long time!


The commenters really hated your CNN article. It’s always a surprise to me when I find that the average guy (non-airplane geek) has such opinionated views.

Nick Barnard

I’m kinda curious if the CNN reporter/editor got skewered internally because their article did a really poor job of presenting the opposite side, simply stating “Critics of the rule said flight cancellations would spike as airlines tried to avoid penalties. DOT figures show that the number of flights canceled after tarmac delays of more than two hours.” It doesn’t look like they put any shoe leather into this. They could’ve even used a few of your blog entries as a guide to walk through the DOT stats to get a bit deeper…