Cranky on the Web (November 15-19)

good news, bad news from crankyAnti-Bride
It’s another good news, bad news roundtrip on

Qantas A380: Rolls-Royce Eats Crow, May Replace Dozens of EnginesBNET Headwinds
The problems with Rolls Royce engines on the A380 continue to get worse. It now looks like a lot of engines are going to need to be replaced.

In the Trenches: Dealing with an Unhappy ClientIntuit Small Business Blog
There’s nothing worse than an unhappy client . . . unless it’s actually your fault. Then the key becomes figuring out how to fix the problem.

Boeing 787 Fire Likely to Delay Deliveries — AgainBNET Headwinds
The 787 inflight fire has proven to be a nightmare for Boeing. The test program is grounded and delays up to another year are possible.

Airline Capacity Jumped in October, but It’s Not Sparking a Fare War — YetBNET Headwinds
October capacity was up, but that doesn’t mean we can expect fares to go down.

Why Airlines and Online Travel Agents FightBNET Headwinds
American and Orbitz are fighting – here’s a little background on why airlines and online travel agents fight.

American and Orbitz Fight to the DeathBNET Headwinds
Now it’s time to talk about the actual fight between American and Orbitz.

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