A Busy and Exciting Day with Southwest

I do my best to get a thoughtful post out for you every weekday, so I apologize that today is a very light one. See, I spent yesterday with Southwest Airlines, and I’m just now sitting down to do some writing. As I write this, it’s 10pm, I have an early flight out, and I’m tired. Tomorrow I head to Phoenix for the Aviation Symposium, so I will have plenty of good material coming up. It’s just going to be tough keeping my regular schedule this week.

So, come back tomorrow and hopefully I’ll do better. Until then, I’ll leave you with this picture.

Herb Kelleher and Brett Snyder

Yep, that’s me and Southwest’s legendary founder Herb Kelleher. As you can see from the grin on my face, this was like a teenage girl meeting Miley Cyrus. I was definitely star-struck, and that doesn’t really happen often.

I’ll have more about our discussion and the rest of my visit to Southwest (including my time flying the simulator) as soon as I can get it together.

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18 Comments on "A Busy and Exciting Day with Southwest"

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JFF
Guest

woohoo!

jaybru
Member

CF–Your blurbs/comments/tales are really appreciated! Keep up the good work.

Still remember the day I met with Fred Smith when he was trying to get his little company up and running. Absolutely, positively convinced this Federal Express thing was nothing more than a pipedream!

Herb’s getting to look a little old [I’m not, haha!] but bet he could still hold his own in a smackdown with Fred, and Bob Crandall. [I’d pay to watch!]

robert_239
Member

I agree–how exciting it would be to meet Herb! I worked for another airline but Herb was always the top guy in the industry. I have met Bob Crandall, and that did nothing for me! Hey, I would pay to watch the smackdown, too. No doubt who the winner would be.

Brad
Guest

Dude! Make sure in the future you are wearing a matching belt and shoes. Black and brown is a fashion faux pas!

Who Dat
Guest

Yep. Gotta get a lighter belt to wear with those shoes (or darker shoes to wear with that belt).

Did he give you any peanuts while you were there?

The Traveling Optimist
Guest
The Traveling Optimist

I’ve met Crandall, never met Herb. Crandall quit smoking, Herb didn’t. Crandall was a known fitness freak…finding time to run in the morning as well as run most of his competitors in to the ground.

Long odds on Herb vs. Crandall. Just put a current picture of both up next to each other. Crandall in the first round with a mercy TKO.

yo
Guest
I got to witness Crandall once at an event, and was amazed at the arrogance. He demanded his own personal lecture stand and had a phalanx of minions doing everything for him. As for his speech? Typical AA bluster and propaganda (10 years ago), nothing of note, but he really looked like the tail end of the old school mentality. Never met Herb, got to final interviews twice with SW, never got hired, in retrospect, that would not have been a good choice for me at the time though. Herb looks good, I wish him a long and happy life.
robert_239
Member

I had a brief conversation with Crandall and he did come across as very arrogant…which didnt really surprise me. I doubt Herb would come across that way. I really have respect for the man.

David
Guest

Cranky – you consistently put out a good column, and you deserve to see some of the benefits in things like meeting Herb. Enjoy the rewards.of what you do.

The Traveling Optimist
Guest
The Traveling Optimist

Crandall usually came across strong but I have nothing but praise for the man and his accomplishments. I also got to enjoy his sense of humor. That he has a funny side caught most people off guard as much as his strength of will.

When he told a joke or shared a laugh he bared his teeth much the same as he would going in for the kill. He was exactly what AA needed at exactly the right time.

David SF eastbay
Member

Interesting decour behind you.

QRC
Guest

Wo wo wo, Brad…that advice on matching shoes and belt is so early-2000s. Swanky brown shoes with a black belt as Cranky is rockin’ – or vice versa – got the green light from fashionistas at least a year ago. I’m sure that’s what he was going for

Bruce InCharlotte
Guest

I met Larry Kellner of CO back in February. A very nice guy – approachable and he had a very deep knowledge of his product.

Mark B
Guest
CF, whenever we architects hear laypeople criticize a design for being a Taj Mahal, we cringe with embarrassment for how silly the people look who use the reference. I hear it most often from small-minded government officials who pay us over and over to rebuild the junky buildings they “value engineered.” I always get a chuckle going back and reading these criticisms from media and politicians in the 1960’s over this theater they were building in Australia. Have you ever seen an any ad, show, commercial or book about Australia that doesn’t show the Sydney Opera House? The real problem… Read more »
Airplane Geek
Guest

Why was I not made aware of this contest?!?! Crap, this is what I do for a living.

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