
It has been a few years since most US airlines retired their Classic 737s, but Southwest continues to soldier on with more than 100. Until recently, the plan had been to see those fly into the next decade, but that…

The funny thing about statistics is you can really manipulate them to say pretty much whatever you want. Airlines are certainly good at doing that when it comes to on-time performance. United says it was the best of the legacy…
First Delta announced it would pay corporate accounts if it ran a poor operation. That seemed reasonable since Delta has been running well for months. Now, United has announced something similar. Say what? United, the airline that has had trouble…

Though my recent trip to Denver was for a wedding, I had ulterior motives. I was hoping to schedule some time with Frontier’s executive team since the airline has been doing some really interesting things lately. The team is attempting…

It’s no secret the Fall weather (short of an errant hurricane) makes for the best flying weather. And this September was no exception. Every big airline in the US had more than 80 percent of flights arrive on time (except…

Have you ever heard of a company filing for bankruptcy protection so that it can increase its costs? I’m going to guess not. Yet that’s what Republic appears to be saying may happen. As its pilots dig in on contract…

It’s no secret that Delta is running a fantastic operation these days. On-time performance is impressive, and only a tiny number of flights end up canceled. Now, Delta is taking this operational performance and turning it into a guarantee for…

I’ve received several emails and read a handful of articles talking about United’s recent operational problems. If you’ve flown United this month, then you already know how ugly things have become. But what is causing this mess? The rumblings out…

After posting Tuesday’s rundown of Etihad’s poor on-time performance on flights to the US, I received a lot of questions about how others stacked up. Now I have some answers for you. In short, Etihad is by far the worst…

There’s been a lot of talk lately about the superiority of the experience on Middle East carriers. While that’s more likely to be true (but not always) when it comes to the onboard product, what about the operation? If you’re…

I know I wasn’t the only one scratching my head last week when Virgin America announced it would use its precious gate space at Dallas/Love Field to fly to Austin. It seems crazy, right? It probably is, but there has…

We’ve seen the same story play out all over the country. Airlines figure they can save some money by outsourcing their airport ramp operations and, at least in the short run, customers pay the price. That’s exactly what’s happening right…