A Look at Dulles Today Shows Why Action is Needed


I was torn on whether to write about the new, grand plan to completely remake Washington’s Dulles International Airport (IAD). After all, it is a massive project with a short timeline. That is worth talking about since it never really happens that way in the US… but also, it probably won’t happen this time either. I can’t imagine a world where this happens as planned, or even remotely close to it anytime soon. It’s a whole lot of grandstanding from the White House, and that should be taken at face value.

That being said, Dulles has a real problem, and so I decided that I would write about it. In fact, I’m going to write two posts about it. Today, I’ll start with a little history and the state of affairs as it stands today. Then tomorrow, I’ll get into why this plan is nuts.

Let’s start by setting the stage. Here is how Dulles looks today:

At the top is the iconic Saarinen-designed terminal with the swooping roof. You know what it looks like, but it’s just such a beautiful building, I’m going to give you a photo to swoon at anyway.

Postcard via Boston Public Library

It was first built in 1962, and it looked like the above photo. But it wasn’t completed to the original specs until 1996 when it was doubled in size. Even that doubling in size happened before the changes to airport security after 9/11, so that process could use some help.

There are a handful of gates that are attached to the main terminal — the Z gates — but nearly all gates require going to another concourse. And that’s one of the big problems with this airport. It’s not that it has other concourse, but rather it’s how you get to them.

You can see in the photo what looks like one of the original mobile lounges. These would transport people from the terminal to the gates. Planemates would actually take travelers right to the airplane itself, jacking up the vehicle on a built-in scissor lift. I actually took one of those in 1992 to get to a Lufthansa DC-10.

These were supposed to be the wave of the future, but of course, that future never arrived. People hate waiting for a vehicle and would rather walk or take something more reliable, like a train that doesn’t have to wait for aircraft traffic to pass by.

In the mid-1980s, the C/D concourse was built as a so-called Temporary Midfield Concourse. This was for United which opened its hub at the airport at that time. It is still there 40 years later, being “temporary” and generally falling apart. Mobile lounges brought passengers between the concourse and the terminal.

It wasn’t until 1998 that Terminal B was opened, and then Terminal A followed in 1999. Terminal A was built for a different time in a different world. That was made for turboprops and 50-seaters with ground boarding and no actual notable waiting space. Terminal B is functional, and has been expanded more than once, but overall, that is about the only thing that works.

Progress has happened, but it’s been slow. For years, people had to take mobile lounges that drove across the ground to each concourse as the only way to get to them. In 2004, an underground walkway opened between the main terminal and the A/B concourse. Then in 2010, the AeroTrain opened to connect… some of the other concourses.

The designers of the AeroTrain made the same mistake everyone else made… thinking that the Temporary Midfield Concourse was actually temporary. They built the station to hit a non-existent terminal further to the south where a terminal was eventually supposed to be built. So, travelers could take the train to the this random stop and then walk back to C, which is inconvenient at best. For those going to D? Forget it, the mobile lounges still roam the airfield connecting D both to the A gates where regional flying is and the main terminal.

The only other really significant change at Dulles lately has been the extension of the DC Metro to the airport. The Silver Line station there opened in 2022.

Since then, the focus has been on building a new, actual concourse for the first time in ages. This is Concourse E, or it will be when it opens later this year:

When this is done, it’s supposed to allow United Express to relocate away from the A gates. Those can then be rebuilt down the road for a more functional purpose, though I don’t think that’s officially been announced.

Regardless, what you see is a new E, a mostly-functional B, and a whole lot of other stuff that needs to be replaced. Throw on top that half-finished AeroTrain and there is work to be done. And there was a plan, but it was going to be expensive and take a long time to complete.

But then President Trump stepped in. He loves to leave his stamp on things, and Dulles was a target ripe for the picking. Nobody loves the experience at Dulles, so he could step in and try to look like a hero.

The plan is ambitious, and that’s being modest. It’s not going to happen the way it’s being pitched, but that’s a discussion for tomorrow.

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64 responses to “A Look at Dulles Today Shows Why Action is Needed”

  1. Mike (dontflymuch) Avatar
    Mike (dontflymuch)

    One of my homes! IAD is quirky, so at least let’s shout out the rest of the quirks-

    1) The mobile lounges (I like them- even if just for nostalgia, totally get its time to go)

    2) The random four Z gates outside of security that still make you walk to the plane

    3) The former Independence Air gates on A that truly felt like you were sitting in a school cafeteria and had to find your school bus at the end of the day.

    4) PennFeds got great rates for every onnnnnnnnne (IYKYK)

    Now that that is out of the way, Im excited for these changes and am happy they chose something preferred (and paid) by United Airlines. one fewer excuse for United now to ferry us up to EWR to go overseas like they love to do.

    My only concern is the swoop. Eno Saarinens design is truly gorgeous, maybe the most beautiful headhouse in the country and it does bring joy when you approach it. the early designs kind of keep ot preserved but not really? trump says he likes it so I hope they don’t mess with it too much.

    but back to the renovations, we in DC thought 35X was an iconic inconvenience and then a very successfully got rid of that (except fyi theyre about to do major work on DCA too to improve traffic flow), so im excited to see what a new IAD brings

    Plus Udvar Hazy is still right down the road. as long as no one tells trump its Smithsonian, he wont even know its there.

    1. AlanZ Avatar
      AlanZ

      “People hate waiting for a vehicle and would rather walk or take something more reliable, like a train that doesn’t have to wait for aircraft traffic to pass by.”

      OH, so you mean like the trains at Denver!

      1. brian w Avatar
        brian w

        Denver’s flaw was never to build a redundant walkway next to the train. When the train goes down or needs service, the airport can still function. I wish the new SLC used a train on wheels like MCO does. This would shave about 10 minutes off the walk to the head house.

        1. JOhn Avatar
          JOhn

          The distance between A and B at SLC is 1200 feet or roughly a 4-5 minute walk. A train would save a couple minutes at best.

    2. 1990 Avatar
      1990

      I do know, but I wish I didn’t ‘know.’

      1. Stephen M Avatar
        Stephen M

        The last few times I’ve flown out of C gates, the “Great rates for everyone….” has been replaced with the sound of a zooming racecar.

        Now I kind of miss it. It was like the “welcome home” siren call.

    3. Eric C Avatar
      Eric C

      3) The ACA crew room in A certainly looked, felt, and smelled like a school cafeteria! Independence located it’s crew room in a beautiful, two story space in B.

      Missed in this overview is the remarkable Terminal G. Through the early oughts United sought to lower costs by moving costs (including for terminal A lease) to its regional partners. Then they went after those partners for concessions. ACA, now in possession of terminal leases, ground equipment, and station personnel throughout the east, balked. United cut them off from future growth and they in turn split to form Independence, taking about the whole of United’s IAD regional facilities with them. United quickly built a truly temporary concourse G to hold any regional in the country that had capacity to spare to replace ACAs quite large presence. It didn’t even have running water – to use the toilet required a bus. It was quite a disaster. With so many airlines (7, I think) in one spot, it was difficult for all to simultaneously have reserve crews, planes, mechanics, and parts available. Delays and cancels were inevitable.

      USAir and United defended DCA and IAD fiercely, government and corporations didn’t often approve Indy for business flights (too new an airline), Indy utterly failed at revenue management and capacity control, Kerry Skeen became the poster child for the man who made a million in aviation (by starting with ten), and so it wasn’t long before United returned to terminal A.

  2. 1990 Avatar
    1990

    “Grandstanding” is an understatement. This is unlikely to happen, and even if it starts to, it won’t end well, on-time or on-budget. If anything, it would make the corruption and incompetence of the DC Reflecting Pool saga seem quaint. Crazier still is United CEO Scott Kirby recently suggesting he’s all-in-favor of this when United would potentially face an increase in cost per enplanement to $90.64 by 2035. Recall, back in 2013, United found $26.47 impossible to manage. Anyway, as much as I’d like to see the ‘PenFed torture tunnel’ finally replaced, I think this whole idea is ‘no dice.’

    1. Heimdog Avatar
      Heimdog

      “PennFed torture tunnel” lol! 1990 FTW.

      1. 1990 Avatar
        1990

        Ok, so, I now know full-well that they do have ‘great rates,’ but I just can’t do another ‘tour’ down there. And, oh mercy me, if the moving walkway breaks down… (send an extraction team to free those SOBs!)

        1. Mike (dontflymuch) Avatar
          Mike (dontflymuch)

          But would you rather be stuck in the PenFed tunnel with a broken walkway or have a 6pm flight out of 35X back in the day

          1. 1990 Avatar
            1990

            Well, I’d probably still prefer DCA. Glad 35X is no more!

    2. brian w Avatar
      brian w

      @1990 The 30yr lifetime contract for the LAX people mover is +$3B and JFK is going though a $19B renovation, largely funded by the terminal managers/owners and passanger facility charge. $22B isnt that crazy of a figure. The Feds will kick in money as they always do with the PFC. United will get loans backed by the rent from the terminal. Virginia will also kick in loans since the airport is an economic driver to the N Vorgina economy. The timeline will definitely slip, but hopefully LINXS is no where near this contract.

      1. 1990 Avatar
        1990

        A few apples-to-oranges you got there, and I’d say, on the apples-to-apples, JFK is quite a different beast than IAD. Personally, I am still a fan of mega-projects. I hope to live to see the new EWR Terminals B/C complete redo, but it’ll probably take until 2040, at least. I still feel the new LGA was worth the wait (some inevitably will disagree.)

        1. Brian W Avatar
          Brian W

          My comment with LINXS is I hope the contract is better written so it can be opened without contractors slow walking the completion. Hopefully the Trump Armin and VA can fast track the environmental impact statements that can take years to process. Which one will be completed first: The rebuild of IAD or the Key Bridge which is coming in around $5B

          1. 1990 Avatar
            1990

            I’d hope the Key Bridge, because it’s replacement is actually really necessary; whereas, IAD can continue as it is, though some of the improvements described would be nice.

  3. RemingtonSteeleDossier Avatar
    RemingtonSteeleDossier

    Good stuff Cranky. ICYMI (highly unlikely), Gary Leff has a good piece up that covers some of the numbers. He suggests bond financing for this would raise cost per enplanement from a budgeted $12.77 in 2026 to over $90.44 in 2035. Thus tomorrow’s post will be fun.

    https://viewfromthewing.com/trump-helped-design-a-22-billion-washington-dulles-rebuild-now-hes-set-to-announce-a-plan-that-could-break-the-airport/

    1. 1990 Avatar
      1990

      Mr. Steele, do you have… ‘the tape’?

  4. Southside Emil Avatar
    Southside Emil

    Speaking of incompetence at least the trains at Dulles are behind security. Why ORD never built one to connect their terminals we’ll never know

    1. southbay flier Avatar
      southbay flier

      You can walk between non-international concourses at ORD.

      1. Bevvy Avatar
        Bevvy

        Ever walk from the L-gates to the G-gates? A train would be faster!! ORD has a crappy layout.

        1. O'Hare Is My Second Home Avatar
          O’Hare Is My Second Home

          I’ve walked numerous times from L Concourse to G Concourse. It’s manageable without a train unless you’re a fatass with a lung problem.

          1. Stormcrash Avatar
            Stormcrash

            Could you be more rude and insulting?

            1. 1990 Avatar
              1990

              If you see him on the other sites, he most certainly can.

          2. Bevvy Avatar
            Bevvy

            What’s the matter O’Hare? Did your hand break up with you?

          3. LeRoy S Avatar
            LeRoy S

            CF, Can you ban this clown? He never adds any value, all he does is insult people

            1. Brett Avatar

              LeRoy – I do block his direct insults, but general ones like this don’t rise to the level of banning. If he wants to look like a fool, that’s his choice.

          4. Eric R Avatar
            Eric R

            Agreed the walk is manageable, especially considering the L to G example was the most extreme outlier and not the average connection distance.

            Also notable that people love to complain about walking distances at airports, even though those same people walk longer distances at Malls or other venues. They complain just to complain.

        2. Eric R Avatar
          Eric R

          Functionality first and foremost. ORD’s design allows for easy airside connections, so trains are not as critical.

          It’s also impracticable to overlay a train on top of the existing layout.

    2. Stormcrash Avatar
      Stormcrash

      At least the need for that will mostly be obviated once the Ohare Global Terminal is built to replace T2 giving American and United their own shared international gates between them and moving all the star and oneworld partners over to join American and United and putting the Skyteam partners and cats and dogs over with Delta in T5.

      At that point the train would pretty much just be for landside connections to ground facilities to and from the terminal

  5. SEAN Avatar
    SEAN

    I guess Dulles has concepts of a plan?

    1. southbay flier Avatar
      southbay flier

      Ha. That’s all you need, right?

      1. SEAN Avatar
        SEAN

        Ya know, the Dulles plan will only take two weeks says president “Money Pit.”

        1. Mike (dontflymuch) Avatar
          Mike (dontflymuch)

          that or they’ll find an Olympic fencer or speedwalker or white water rafter to blame when construction is delayed

          1. 1990 Avatar
            1990

            Glad they finally admitted that was absurd, and pulled the case. Hope he countersues for vindictive prosecution.

            1. SEAN Avatar
              SEAN

              I’m from Janine’s neck of the woods & I could never stand her as she would grandstand on every big case when she was Westchester’s D A.

        2. Brian W Avatar
          Brian W

          The President and Virginia has some leeway with fast tracking permits, environmental impact statements, and moving the bid process along. Andrew Cuomo showed how to do a mega project quickly with the Mario Cuomo Bridge. The opposite is the LIRR Grand Central access, 2nd Ave Subway and the Key Bridge rebuild. Not two weeks, but also not stuck in govt red tape for years.

          1. 1990 Avatar
            1990

            Yeah, 2nd Avenue phases 3 & 4… starting by 2050! (If we’re lucky…)

          2. CraigTPA Avatar
            CraigTPA

            I had to look up the “Mario Cuomo Bridge…seriously…that’s what they want us to call the Tappan Zee now? It’ll be a hot day in Hell, Norway before I do that.

            1. Mike (dontflymuch) Avatar
              Mike (dontflymuch)

              Technically the new bridge is called the Cuomo bridge so its a different structure than what was called the Tappan Zee…but beyond semantics I won’t argue with the absurdity

  6. southbay flier Avatar
    southbay flier

    I used that airport two months ago for the first time since 1987 and I really thought the check in area was cool. The front of the building is iconic and I liked that airline names at the check in counter are written in a very 1960’s font. My flight was out of B and B seemed fine to me. I guess it’s really the rest of the airport that needs a lot of help.

    When I flew through it in 1987, the area that United used seemed fine. Well, at least the Red Carpet Club (my dad was a member). I guess that the temporary facility was pretty new then.

  7. JayB Avatar
    JayB

    Oh the joy of being able to park right up against the north side of the main terminal, go up the stairs to the few ticket counters available, get your boarding pass, walk down the stairs on the other side, climb into your waiting Southern Airways DC-9 and off you went to beautiful Florida, well, Fort Walton Beach anyway and a stop enroute at Albany, or Coumbus, Georgia.

    And the joy of being able to walk a few steps to go up to the control tower observation deck to watch, practically touch a taxiing Brit or Air France Concord and watch it takeoff south, with a noise like you never heard from any airliner before.

    Of course, today, we have the wonderful MWAA, where the allotted appointees of the governors of Virginia and Maryland, the mayor of DC, and of course, the President get to decide stuff, they know little about.

    Update things, of course, and UA and their friendly competitors will pay for everything, or more likely, nothing. No problem!

  8. MNG Avatar
    MNG

    Speaking as a Travelers Aid IAD volunteer, let me add a few comments:

    1. With the exception of the United Express gates (A1 through A6) — which are pretty bad and are difficult for a lot of passengers to find — Concourse A is just fine and equal to Concourse B. Quite nice, actually.

    2. Concourses C and D are not “generally falling apart.” Yes, unlike A and B, they’re pretty claustrophobic and will be demolished sooner or later. But they’ve lasted 40 years by being well maintained and they continue to be well maintained.

    3. Critics of the mobile lounges (a/k/a people movers) don’t seem to realize they are used as a backup when the AeroTrain system goes down — which definitely has been known to happen. When the train is down, there is no other way to get to C or D. In that situation, without the people movers . . . pandemonium for UA, which occupies all of C and D, and its pax. Not to mention they are the only way to transport uncleared international pax whose destination is IAD to Customs and Immigration while keeping them separated from domestic pax.

    4. It’s remarkable how similar the redesign for which Trump is taking credit is to the pre-existing master plan — see https://www.flydulles.com/sites/flydulles.com/files/2025-07/IAD_MP_ALP_Full%20Size%20Set_May2025_Optimized.pdf. Coincidence? Hardly. The main difference is Trump wants it to be completed in 10 years versus 20. In the unlikely event that actually happens, I suspect financing will prove very difficult and costly, and a lot of new gates will wind up unused for 10 years, give or take — a waste of financial and physical resources. But that’s Trump for you.

    1. Kenneth Avatar
      Kenneth

      Additionally, there’s no lounge anywhere in A, so that regional connecting experience sucks. I’m sure they don’t have the space for it, but it seemed like the perfect opportunity for one of those convenience store style grab and go lounges they have elsewhere.

      1. MNG Avatar
        MNG

        There are three lounges in Concourse A: Air France/KLM, Etihad, and Virgin Atlantic. No UA lounge, though, of which there are four in C and D.

        1. Kenneth Avatar
          Kenneth

          Yeah, sorry – I meant United specifically.

        2. RLW Avatar
          RLW

          A TA Volunteer at IAD as well — there also are the Turkish Lounge, the Lufthansa Lounge. and the BA Lounge in B (and easily reached from A simply by walking) so there are plenty of lounges in A/B but none for UA Regionals. For those passengers they tend to use the United Club at C17 which is near the PenFed tunnel. BTW my understanding is that UA regionals are not moving from A1-A6. The 14 new gates at Concourse E are intended for mainline UA use especially international flights.

  9. Brian W Avatar
    Brian W

    I use BWI much more than IAD. I find BWI to be well run with investments having been made over the years such as the link between the A/B and C concourse and refreshing the A1-5 gates. Curious why Virgina and United allowed IAD to deteriorate. Between EWR and IAD, it doesnt sound like a great hub experience for United flyers.

    1. See_Bee Avatar
      See_Bee

      IMO, Dulles got lost in the merger shuffle of the 2000-2010s and is paying the consequence for that now. UA clear deprioritized the hub and no one filled the capacity vacuum, which if you’re the airport authority looking to make long-term capital investments, is not going to help your case (less pax to spread the budget over)

      You’re probably right though; demographic=s clearly indicated that the Dulles-area population continued to grow and with DCA slot constrained, this situation was inevitable

    2. abcdefg Avatar
      abcdefg

      Arriving ontime and efficiently handling bad weather where recovery from disruptions doesn’t take 3 days is still the most important part of air travel. Dulles does this better than any hub on the entire east coast.

      I certainly hope the project is done in a rational manner and does not leave the facility with an insane CPE. The plans as laid out before El Presidente got involved were good plans, just a rather long timeline. There is still no timeline on actual execution.

      Looking forward to Concourse E and hopefully shortly then building the rest of it out.

      1. Phil Avatar
        Phil

        100% correct.

  10. Bravenav Avatar
    Bravenav

    Several years ago, I deplaned to one of the mobile lounges arriving internationally into IAD. Straight to CBP/Global Entry then out–pretty efficient.

    If you drive up to Canada’s airport of the future–Mirabel–you can see several of those mobile lounges parked and rusting in the fields.

  11. Tom Harmon Avatar
    Tom Harmon

    Your take on airlines is something that I look forward to. Your political comments, not so much.

    1. Don Avatar
      Don

      Thanks for sharing

    2. Oliver Avatar
      Oliver

      Sometimes it is hard to separate one from the other when the other sticks his nose into things he doesn’t know a thing about. Oh, wait, I guess he did run an airline once. How did that work out again?

    3. Iowa Airspace? Avatar
      Iowa Airspace?

      The issue is, the politician so frequently in the news the most does everything he can do inject his name into everything that is nonpolitical, and make everything in the world about him. Please blame him, not folks who have actual subject matter expertise.

  12. PenFed Torture Tunnel Avatar
    PenFed Torture Tunnel

    I’m sure even if they shut down the PenFed tunnel, they will relocate the advertising somewhere else in the airport. They spent a lot of cash for that advertising.

    1. 1990 Avatar
      1990

      The JFK T8 connector also has a loudspeaker. Maybe PenFed wants to do more business in NY… they had one of the Avatar films blasting promos down there for a bit.

      1. Brian W Avatar
        Brian W

        Those terminal owners/managers want to monetize everything possible. I agree, it is very annoying, The stange part is the ads Disney runs in T8 seems geared to children which is not the primary customer using the connector. At least PenFed is aligning its marketing with the demographics of the traffic.

        1. 1990 Avatar
          1990

          And I can attest, it’s running 24/7. Taken some JAL and QR flights after midnight… blasting ads!

  13. Aer Dingus Avatar
    Aer Dingus

    As someone who uses United at IAD 50+ times a year, I’d be happy with a full E terminal with 50 gates, moving the UE regionals to C/D, and an extension of the train from B to D to E.

  14. Dale Avatar
    Dale

    I remember using the Mobile Lounges to board planes in 1976, 1979 and 1980 at IAD. I think they should scrap the concourses and revert to using remote stands and mobile lounges for boarding and disembarkation.

    1. Narita Kuko Express Avatar
      Narita Kuko Express

      Just like FRA. Even the United 777-300ER’s from EWR and IAD are assigned remote stands. This doesn’t happen in Munich or Paris.

      1. Oliver Avatar
        Oliver

        I have had hard stands more than once in Doha, arriving on… Qatar Airways. Always a good conclusion to a nice Q-Suites trip. :/

        But yeah, the FRA bus tour is getting old after a while.

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