BA Goes on a Diet – Same Great Taste (Almost), 1/3 the Seats

There had been rumblings about this for quite some time. Would British Airways make any moves designed to fight the all-business class airlines that have popped up over the last few years? Would they try to take advantage of open skies and fly between the US and Continental Europe?

The answer to both is now officially, “yes.”

Yesterday British Airways announced they were so enthusiastic about the open skies agreement that they were launching a new airline called . . . Open Skies. (Try not to groan too much.)

08_01_10 badiet

The idea is definitely an interesting one. Let’s start with the basics. The airline will be BA’s first attempt at using narrowbodies across the Atlantic. They will start with one 757 and expand to six over the next couple years. These planes will be configured in a three cabin configuration, similar to their 767s, with Business, Premium Economy, and Economy. They expect to start flying in June between either Paris or Brussels and New York/JFK or Newark, all subject to government approval, of course.

Now, let’s dig in. Unfortunately, I wasn’t able to make the breakfast in New York announcing the launch. Fortunately, I was able to speak with John Lampl, spokesperson for BA, and he was able to fill me in with some details that weren’t in the release.

First of all, it’s fairly strange for an airline to announce its grand entrance without actually knowing the routes. But apparently that’s all dependent upon slot acquisition. As we all know, JFK is a tough place to fly and BA will now have to hope they can get a hold of some slots for this service. If not, they’ll end up at Newark, where they’re confident they’ll be able to fly without a problem. Once they know the times they’re allowed to fly in the US, then they’ll choose whether they can start with Paris or Brussels. Once both those cities are up and running, they’ll look at Amsterdam, Frankfurt, Madrid, and Milan. According to John, they aren’t currently looking at any other cities in the US.

business class, visual 04cAnother thing you’ll notice is that they are calling the cabins Business (instead of Club World), Premium Economy (instead of World Traveller Plus), and Economy (instead of World Traveller). That means, as you might expect, that it’s going to be a different product than on BA mainline. The odd thing here is that the product is definitely worse than mainline in Business, about the same in Economy, and far superior in Premium Economy.

There will be 24 Business class seats (at left) which basically will be the same as the last version of Club World before the recent upgrades. John said it will be improved, however, with “new colors, materials, cushions and some added bits.” Economy will have 30 new seats, but they will have a knee-crunching 31″ pitch, just like in BA’s World Traveller class. Ouch. At least it’s a small cabin of only 5 rows.

08_01_10 bay+The big improvement here is in Premium Economy, and this is what appears to be competing with the all-business airlines like L’Avion, which flies between Paris and New York. Anyway, there will be 28 seats with a very solid 52″ pitch. John first said it would be like a domestic US First Class seat, but he quickly corrected himself and said that it would be better, especially with 52″ pitch. As you can see at right, it is much better than a normal domestic First Class seat. It also looks to be very competitive with L’Avion’s seat.

The oddest thing at first glance is that this is a completely different airline from BA. The above description might sound pretty similar to United’s p.s. service, and like p.s., this airline might deserve to be a different brand. But it’s going to be a completely separate airline with its own operating certificate. The airline will codeshare with BA. Passengers will be able to earn miles in BA’s frequent flier program, and they’ll have access to BA lounges. So why are they creating a completely separate airline?

There’s only one answer that makes sense, and that’s labor costs. With a new airline, they have to be betting that they can get cabin crew and flight crew to work for less. That may even be the only way this venture makes sense from a financial perspective, but I can’t imagine the current employees will welcome this with open arms. John says they’re currently in discussions with the employees.

I have to say, I think it’s a really interesting idea. If United were on top of things, they probably should have sent p.s. over the Pond by now, but they have other issues to worry about. This is a chance for BA to take advantage of open skies and start connecting the US with Europe with a relatively low capacity airplane that makes success an easier target. It also shows the great benefit of Open Skies. Healthy competition is good when it’s rational.

Personally, I’m a little concerned about the first 4 to 6 months when they will only have one airplane operating six days a week. (I’m assuming Saturday will be the day the plane rests, but I don’t know.) I asked what they’d do if that plane goes down for unexpected maintenance, and unfortunately I was told that they don’t know yet. According to John, “the objective will be to get the passengers to the destination as fast as possible.” That could mean putting people on another carrier or getting another plane from BA (potentially), but they just don’t know yet.

The next step will be to see how this gets priced. I would fully expect to see Premium Economy priced in the sweet spot to compete with airlines like L’Avion and Silverjet. It also wouldn’t surprise me to see Business priced competitively with someone like Eos. Air France clearly won’t be happy if the first route is to Paris, but they’ve already announced London to LAX, so they can’t really be surprised.

Let’s forget about the product for a moment here. I’m most impressed with BA’s PR push here. Of course they’ve gone out of their way to reach out to journalists and analysts, but they’ve also done a great job of reaching out to bloggers like me. I was surprised to even get an invitation to the breakfast, let alone an offer to speak with the new head of the airline, Dale Moss. (He ended up running late so I didn’t get the chance to speak with him.) The airline has even started a blog of its own on the website. They say they’ll only be updating it about once a week, and the setup can use some help, but it’s a start. It’s different from what I’d usually expect to see from BA, and that’s good.

I’m interested to see how this works for the airline. It could be a smart move. Even if it doesn’t work, it’s nice to see some creativity.

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5 Responses to BA Goes on a Diet – Same Great Taste (Almost), 1/3 the Seats

  1. jonathan reed says:

    Maxjet had two problems. First, if their plane had a problem,you didn’t know how much disruption you would face. Second, if you needed non-Maxjet connections you’d have to book a very long layover to protect yourself in case a plane was late.
    If British Airways is running OpenSkies, presumably you will be well taken care of if the plane is out of service. Second, if a customer could get a connection booked into an OpenSkies flight, that would really expand the customer base.
    It will be interesting to see how British Airways manages this new carrier which will fly some of the same routes as British Airways.

  2. CF says:

    I don’t think the new carrier will have any overlap on routes with BA. This will be strictly between Continental Europe and the US.

    As for connections, I’m not sure what they could offer. They don’t have much feed from either side except maybe from some secondary UK airports to Paris?

    And regarding operational spares, that may not be so easy. If a plane breaks in Europe, they will have to ferry a long haul aircraft over from the UK and it may be easier to just put the 82 people on another airline. If it breaks in New York, they might have a spare that could run the flight, but then it’ll be mostly empty since they only need to accommodate 82 people.

  3. Zach says:

    Sounds great. Personally, I’m always for more options across the Atlantic in the hopes that more options will lead to increasingly more competitive pricing. I could be wrong, of course.

    BTW–on a side note–just got back from Israel on Tuesday. El Al (JFK-TLV and back) has significantly improved its service (mainly its food and the frequency with which passengers in economy are offered water and juice) since I last flew them 8 years ago. Additionally, my Jet Blue flights between ORD and JFK were a pleasure.

  4. Darkwater says:

    I thought that BA had used 757s on its JFK/BOS-Manchester/Scotland routes in the mid-90s, with quasi-Club World and traditional World Traveler classes.

  5. CF says:

    You’re right, Darkwater. I missed that one. Thanks for pointing it out.

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