In the Trenches: Celebrating Our Success – Intuit Small Business Blog
Cranky Concierge deals with a lot of unhappy people in tough situations, and that can be exhausting. So it’s important for us to take a minute and enjoy when people come back to us with compliments.
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Everyone is always quick to complain about something or someone, we all do it, but only a few people will take the time to contact a company and praise something or someone.
This is something everyone needs to work on and remember in life. A company doesn’t know they are doing something ride unless you tell them.
Brett- Thank you so much for your cranky flier website, blogs and emails..its always is a nice thing to see what the airlines are doing and what gripes (or praise) I read about. I amd a retired U.S. Army Soldier and now civilian who has flown many thousands of miles over my 30 year career and seen the U.S. Airlines go from a treat and pleasure to almost dreading to fly nowadays (especially those dang 50 pax CRJs or ERJs for 1200-1500 mile trips (where I live (COS) most of the flights out of my home airport are those aircraft…not bad at all flying up to DEN but going clear to IAD or more recently to SEA (AS) nonstop with a packed plane is not fun..but that is a sign of the times. Keep up the good work and look forward to more rants and raves! (BTW really love the 787-8..flew one from DEN-IAH for my birthday and back…nice aircraft!