Cranky on the Web (December 10 – 14)

December 15, 2012 CF 6 comments

Photos: Inside Lufthansa’s New Business Class – Conde Nast Daily Traveler
I was at LAX for the first 747-8 flight on Lufthansa to the airport and got a tour of the new business class cabin. Here’s a closer look.

The Secret To Small Business Success? Cloud Apps, Mobility And Human Concierges – GetApp
I was interviewed by these guys about how Cranky Concierge started and how technology played a part. I have to say that I enjoyed reading the finished product a lot.

In the Trenches: Holiday Cards and Gifts – Intuit Small Business Blog
It’s that time of year when everyone gives holiday gifts. This is always tough for me to figure out.

747, Lufthansa none

Comments

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Written by David SF eastbay on December 15, 2012. Reply

An email holiday greeting just screams tacky unless it’s part of a business mailing offering something (discounts, specials,etc).

Maybe I’m old fashion, but an actual card in the mail is more personal to thank someone and remember them at this time of year.

Now if all you had is someones email address that would be different since that would be your only option of contacting them.

You mention small business clients, if there is one inside person who decides if they use you or someone else for their travel needs then a small gift to them is needed (a.k.a. brown nosing into their good side).
- Written by CF on December 15, 2012. Reply
  
  David – For a lot of people we work with, we don’t have their physical addresses. We only have it in some cases where vendors require a billing address. (We don’t need that for airfare that we book.) We are an electronic business so in a way, a physical card doesn’t fit who we are.
  
  But for our larger small business clients, we are absolutely sending something to the people we work with daily, usually the same people who make the decisions.
Written by Bobber on December 16, 2012. Reply

Cranky – anyone other than LH and a couple of other carriers likely to order the 747-8I? The F seems to be far more popular….
Written by George Stewart on December 16, 2012. Reply

Try Frequent Flyer Humor. Excerpts on Amazon.
Written by Jesse on December 16, 2012. Reply

I think I’ll try that new business class in LAX. Haven’t do a flight wit hthem for a while since I had issues about their delays in my past flight.
Written by Adrian Jenkins on December 17, 2012. Reply

I don’t think much of that LH business class seat. It’s very tight. It also doesn’t seem so good for people who sleep on their side. I think the fold down the seat to reveal a bed type of seat (a la Air New Zealand), is a much better option.

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Contributing to Condé Nast's "The Daily Traveler"

Writing Intuit's "In the Trenches" column on running Cranky Concierge

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