Cranky on the Web (July 30 – August 3)

Priceline Now Sells American’s Preferred Seats—Here’s Why It MattersConde Nast Daily Traveler
This may not seem like a big deal that you can now buy preferred seats on American via Priceline, but it is.

In the Trenches: When Your Vendors Make Business DifficultIntuit Small Business Blog
Sometimes, the airlines make things very difficult for travel agents and we end up looking terrible.

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