A First Class Experience on American Airlines (Trip Report)

As usual, we had a fun but short weekend in Indianapolis. After having my fill of good food and hanging out with the inlaws, I was ready to head back. I actually was looking forward to these flights since we Champagne and Scotch Before Departurehad booked First Class on American. They did not disappoint.

Back when we were looking at holiday flights over the summer, the prices were pretty high for the return on this peak day. So, we looked at mileage availability. American was our first choice since we could use one way awards and the outbound flight was cheap enough to buy. Sure enough, they had a perfect flight in the afternoon going through St Louis. While coach was only available at the higher 25,000 mile one way level, First Class was able at the saver level. That required the same number of miles as coach. Needless to say, we flew up front.

We arrived at the airport in a light snow. When we tried to check-in online the night before, we were told we couldn’t. Not sure why, but we just checked in at the kiosk when we arrived at Indy with no trouble. It spit out our coach boarding passes right away – no First Class on this little plane.

The airport was fairly empty for such a big travel day, and we parked ourselves at the gate waiting for the flight. Our plane was a little late getting out to Indy, probably because of de-icing, but we didn’t mind. Our layover in St Louis was long.


December 27, 2009
American #5049 Lv Indianapolis (IND) 1220p Arr St Louis (STL) 1220p
IND: Gate B7, Runway 23R, Dept 43m Late
STL: Gate C9, Runway 30L, Arr 40m Late
Aircraft: N376SK, Embraer ERJ-135, AA Connection Colors, Mostly Full
Seat: 4C
Flight Time: 39m

I thought we were supposed to be on an ERJ-140, but instead an ERJ-135 pulled up. This was also operated by Chautauqua, just as our Midwest flight was, but this one still had its American paint. That Deicing in Indianapoliswon’t last for long as American continues its St Louis hub downsizing.

We boarded early and took our seats, just one row behind our seats on the flight from Milwaukee. There was very little to distinguish this flight from our last except for the big Eagle bolted on to the front bulkhead.

We ended up being even later because we had to de-ice ourselves before taking off into the muck. Once on our way, drinks were served and we sat in the clouds for much of the ride. Toward the end, we peaked out briefly and then we stared our descent into a cloudy and snow-covered Landing in Snowy St LouisSt Louis.

When we landed, it was overcast, and we taxied to our gate. Soon, we could see the sun peaking out. I was excited to be in St Louis once again after a long absence. When I was in college in DC, I used to fly Southwest between Baltimore and the West, and at least one of my usual two stops involved St Long Walkway to Frontier's D Gate - St LouisLouis.

What we arrived to find was a very sad, declining airport. American has settled its remaining flights in the front of the C concourse. Concourse B now only has AirTran with the rest of the gates shuttered. Concourse D has one Frontier gate and a couple of flights for Great Lakes and Cape Air with their little puddle jumpers. The rest of the long concourse has actually been boarded up and you can’t even go down there Concourse D's Abrupt End - St Louisanymore. If only those TWA-red walls could talk . . .

Lots of businesses were boarded up and there were very few people anywhere except for at the beginning of C concourse where American was clearly having a good day. I saw flights to places like Wichita and Jacksonville, knowing that those would all be gone in a matter of months. You could probably fit all remaining St Louis carriers on a single concourse, except for Southwest which remains in the East Terminal, separated from everyone else.

[See all my photos of St Louis Lambert’s sad decline]

I found myself a power outlet to plug in for a full charge as we waited. I spent the rest of the time trying to help some clients who had the potential of missing a connection in Chicago. (They got an earlier flight and made it.)

Soon, it was time to board.


December 27, 2009
American #1727 Lv St Louis (STL) 210p Arr Los Angeles (LAX) 430p
STL: Gate C6, Runway 30L, Dept 30m Late
LAX: Gate 48B, Runway 25L, Arr 10m Early
Aircraft: N553AA, Douglas MD-82, Silver Colors, 100% Full
Seat: 4D, First Class
Flight Time: 3h36m

As boarding started, there was a pretty good squall passing through dumping snow on the airport and reducing visibility significantly. We took our seats in First Class and the flight attendant came by and took our coats. This MD-80 was nearly 20 years old, and it looked a little worse for wear.

Immediately after we sat, our flight attendant came by and offered us drinks. Kirsten had champagne and I had a very generous helping of scotch. The rest of the plane boarded and soon it was time to take off.

In the few minutes between boarding and departure, the squall had moved out and a low partly cloudy layer took over. Thankfully, that meant we didn’t have to de-ice, so we made our way to the runway and took off. Here’s the video. (And yes, I know I’m not supposed to have my camera out . . .)

I was excited to sit up front in an MD-80 for the first time, because I had heard it was so quiet. It was certainly quieter than in the back, but I didn’t think it was anything special. The service, however, was, thanks to our flight attendant Robin.

I was bummed to find out there wasn’t any internet access on this flight, but I still had my computer with me to do plenty of work. Robin immediately showed up with a hot ramekin of nuts and asked for drink orders. I lost the contest so I was the designated driver to get us home. I stuck with water after my generous helping of pre-departure scotch.

I browsed through the inflight mags, and that didn’t take very long. In addition to the usual American Way, American also has Celebrated Living for premium class passengers. This is a magazine for the rich, and it had very little content. My guess is that most people sitting up front on this flight weren’t interested since it didn’t appear to be a big money crowd (though maybe Jenna Fischer from The Office was interested; she was two rows behind).

After wolfing down the nuts, I went to work, but Robin came by and refilled me. Mmm, delicious. Then she came through asking for meal choices. The options were steak salad or a chicken sandwich. I was very happy to get the last of the latter.

The sandwich was basically a piece of chicken and a bunch of cheese – you can’t really go too far wrong with that. There was also a very crisp salad which, yes, had the legendary olive that disappeared in the height of cost cutting days in order to save money. There was also a bag of pita chips which I saved for later.

After lunch, Robin came through with a warm chocolate chip cookie that really blew the Midwest cookie out of the water (I know, I know – American doesn’t give you a cookie in coach so it’s not a fair comparison), and then I kicked Snow-Covered Rockiesback to do some more work.

The snowy terrain made for an amazing view all the way across the country. The Rockies were absolutely spectacular, as were the red rocks of Utah and Arizona. We hit some bumps west of the Rockies, and about an hour before landing, a high overcast layer showed up to dampen the thrill of the view.

Robin came through to refill our drinks one more time, and then it was time to descend. We sat in a murky cloud layer for awhile before breaking out over the Inland Empire. Robin came through and returned everyone’s coats. Her friendly smile had everyone in a good mood. It was a nice ride in as the sun set and we taxied to the gate. Soon after, we were home.

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30 Comments on "A First Class Experience on American Airlines (Trip Report)"

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Allan
Guest

American’s FC on the MD-80 is okay. Why the plastic cup for your Scotch? That’s one inconsistent thing I don’t like about AA in FC, the pre-flight drink… Sometimes it’s there; most often it’s not.

Andrew
Guest
Another great report Cranky, thanks. Makes me pine wistfully for the only two times I’ve sat up front with the landed gentry (once as a child when I was flying alone, and the single time I managed an upgrade as a NWA elite). Both times I remember being sort of overwhelmed by the sheer amount of *food* thrown at you up there. It’s such a uniquely American (as in the country, not the airline) experience: HERE! EAT SOME MORE! MORE MORE MORE! Regarding your observations of St. Louis: With the decline of airports like STL, CVG and PIT, and the… Read more »
David SF eastbay
Member
I liked your comment on the magazine “American also has Celebrated Living for premium class passengers. This is a magazine for the rich, and it had very little content.” I sure it doesn’t get much use since aren’t most ‘First’ class passengers upgraded coach passengers. I never cared much for First class on a narrowbody. The bigger seats and getting off the place faster are nice, but it natually can’t compare with first class on a jumbo jet on an international flight. The times I’ve been in first class I always make sure I’m next to the window, it’s safer.… Read more »
mwg25
Guest

I did my first AA F flight ever (an award ticket booked for the same reasons as yours) two weeks ago, LGA-DFW-DEN. Similar experience. The MD-80 was a little old, but really comfortable and quiet. The service was lovely and I had two mainline flights with meals. Lunch was either salmon salad (YUM) or bbq chicken pizza (sounded good too); dinner was steak (so-so but fine) or pasta. Lots of warm nuts but no pre-departure drinks (which I get without fail on Continental). Overall, it was a very nice domestic first class product.

Hunter
Guest

@ Allan:

Most pre-flight drinks are served in plastic cups.

Emily
Guest

I fly almost exclusively American and really enjoy getting an upgrade in the afternoon when they serve the cookies. Sometimes if you’re lucky, they bring milk too. :)

botamern
Member
@CF Both of your Chautauqua flights were on ERJ-140s. Officially the ERJ-140s are certified as either an ERJ-135KL or ERJ-135KE, but Embraer markets them as an ERJ-140LR or ERJ-140ER respectively. The easiest way to tell an ERJ-135 from an ERJ-140 or an ERJ-145 is to count the windows behind the overwing exit. The 135 has 4, the 140 has 5 and the 145 has 6 between the overwing exit and the engine. Having flown Delta’s MD90s in first class several times, the MD80/90 series are indeed quiet upfront. In fact, on the MD90 I don’t really notice the engines at… Read more »
Nick Barnard
Member

Nice trip report Cranky.. It reminds me of DAY. I never saw it in its heights as a Piedmont hub, but I watched US Air(ways) pull back, then continue to pull back. I never made it into Concourse D, but walked by it all the time on my way to Concourse C..

“We ended up being even later because we had to de-ice ourselves before taking off into the muck.” That must’ve made a mess of the cabin, all that glycol fluid sloshing around on the passengers….

wjboll
Member

Cranky, You missed one major point abut the service. Most of AA’s FA’s in and out of STL are former TWA employees (one way to tell is of they served you via a tray rather than the cart). TWA services still rocks!!!

Simon
Guest

The Chautauqua planes flying for American Connection aren’t going anywhere.

Thirteen of them will be based out of O’Hare starting April 5th.

Wonko Beeblebrox
Guest

You travelled on Dec 27…. how did you find the security processes?

Neil S
Guest

The main benefit to flying in First on an American carrier is not being in economy.

Having flown a lot of UA, AA, BA, and ANA for business – usually in First or Business, I can’t think of a time or plane that was better with the American carrier. Some seats are better than others, sometimes the food isn’t horrible – but give me a fully flat bed, pretty good food, and drinks in glasses on BA or ANA any day.

Eric A.
Member

Great report Cranky! I havent been thru STL for a while…but those pics are just downright depressing. Talk about ‘ghost airport’…WOW.

Best to you and yours in the New Decade…lets hope things start looking up…or sucking a little less.

AirlineWONK
Guest

Cranky, aren’t you afraid to fly on those little regional aircraft in winter, icy weather? You wouldn’t catch me on one of those things even in clear weather, and even if I had to drive through a blizzard.

myriam
Guest
Just an update to earlier discussion on here — I flew United today and they did, in fact, have channel 9 turned off. (Or rather, it played “light jazz”, which is even worse than nothing.) Don’t know if that was a precise security-related decision, or if for reason it just didn’t work on my plane… but I’ve never had that malfunction before on a UA flight. Oddly enough, they announced how far we were till landing, repeatedly, so I have no idea why they would take out channel 9 but still let the pilot tell us (more or less) where… Read more »
Darkwater
Guest

I flew UA a lot in the 90’s and Channel 9 would be turned off about 20% of the time. My understanding is that it’s totally up to the pilot whether to have it on. Given that there were a substantial number of pilots who didn’t turn it on pre-September 11th, I’m not sure you can attribute Channel 9 availability to a security mandate.

myriam
Guest

Ah, I guess I’ve been lucky to have it so frequently! Didn’t realize that but it makes sense, thanks darkwater.
They had talked about not telling pax where the plane is (thanks to delta terrorist) but I wasn’t sure if that ridiculous idea had been dropped or not.

myriam
Guest

Very sad to see St. Louis in that state. I lived in PIT for years and still fly through but have never seen it look that bad. Anyone know if they’ve closed off any sections of PIT like this?
Not sure how great St. Louis is, but PIT is the single best designed domestic airport in my opinion. It deserves more traffic — so easy to get around and pretty comfortable and pleasant to boot!

Mark in CO
Guest
Cranky, I missed you by two days in STL. I was there Dec 29. Would have been great to catch up with you after our “Are You Smarter Than A Fifth Grader” Day at Southwest Airlines in Dallas back in March. However, even if we had been there the same day, we could not have seen each other as I was on SWA and those barriers on the D concourse in STL would have kept us separated. I had hoped to walk from the E (SWA) concourse down to B and back but that appears to be a thing of… Read more »
Consumer Mike
Guest
In years past I flew mostly TWA as one of their Frequent Flyers. I prefered stopping/connecting in STL avoiding DFW or OHare. It was/is sized right for connections and passenger comfort. It has now been years since I have been there as AA has slow but sure “killed” this asset to over utilize DFW. I remember all the promises AA made to STL when they took over TWA, and the tax concessions they got from city and state. Actually, they never really planned on staying or fully utilizing STL, they just milked the poor local tax payers for all the… Read more »
David SF eastbay
Member

Consumer Mike wrote:

I wish that more lines would consider STL as a hub, or good connection point. DFW and Denver are too big and crowded for easy connections and are not traveler friendly – in my opinion.

Very true, with STL being in the middle of the country it makes for a smooth connection no mater which direction you are traveling.

aj
Guest

strange question, but ive never flown first class and was wondering, do the flight attendants refer to FC passengers as “sir/mam”, or do they make an effort to refer to them by last name?

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