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  • To Nobody's Surprise, American Partners With Gol and Beefs Up Miami

    This morning, American is announcing that it is going to begin codesharing with Gol down in Brazil. On top of that, it’s adding more flights in Miami to bulk up. If this news surprises you, you should really get out…

  • Airlines Slash Service to China But Not Because of Coronavirus Fears

    It’s time to PANIC. At least, that’s what appears to be happening with the coronavirus that has begun spreading around the world. Governments and airlines have reacted quickly and dramatically. The airline response, at least, isn’t an overreaction. It’s just…

  • A $6,500 Penalty From EVA Thanks to Complex Fare Rules (Tales From the Field)

    In my recent post talking about Delta’s move to reconsider change fees, I alluded to one issue we were having with EVA Air here at Cranky Concierge. Several of you chimed in wanting to hear about it, so here we…

  • Delta's New Miami Flights Are Almost Exactly What You'd Expect

    When Delta decided to spend billions of dollars to wrestle LATAM away from American, it knew it had to invest in building up Miami. Miami is the unofficial capital of Latin America, and it’s a big operation for LATAM. But…

  • JetBlue Cuts Long Beach Again, Refuses to Rip the Band-Aid Off

    If anyone understands what JetBlue is doing in Long Beach, please let me know. After trying all different kinds of things over the years, JetBlue has settled firmly into a downward trajectory. It was at 35 slots at one point,…

  • Airlines We Lost 2019

    It’s the end of the year, and that means it’s time for one of my favorite annual traditions… a look back on all the airlines we lost in 2019. We had some high profile failures this year, especially after the…

  • United Again Gives Mesa a New Lease On Life

    If there’s a regional airline with more lives than a cat, it’s Mesa. Somehow, despite all odds, the airline has rebuilt itself time and time again. Just when you think it’s going to go away, it somehow squeaks out a…

  • Tokyo Tipping Point: Next Summer, Haneda Will Have More Flights to North America Than Narita

    Travelers have always preferred Tokyo’s Haneda Airport over Narita, but artificial restrictions that prevented most international flights from operating at Haneda forced airlines to fly to Narita for all flights to/from North America for years. Those restrictions have slowly been…

  • 3 Links I Love: Grounding Southwest Planes, Delta Nabs Silver, Ontario at 3

    I will be rolling out a redesign of the blog in the next week or so. If you’d like to see preview, go here. If you go, please send your feedback to cf@crankyflier.com. This week’s featured link: FAA threatened to…

  • United Media Day: Endless Ideas and Abundant Energy

    The fact that United had a media day at all should tell you something. In the more than 13 years I’ve been writing about the industry, I don’t recall United ever having one. That’s probably because the airline didn’t have…

  • The Case for Copa Defecting to American

    As LATAM prepares to consciously uncouple from American, the discussion has centered around what American can do to shore up its already-solid Latin American network. In the vision I laid out recently, the least controversial piece was that American should…

  • A Blueprint for American in Latin America

    Last week I wrote about how American’s loss of LATAM as a partner wasn’t necessarily a problem from a commercial point-of-view but rather from a strategic and management point-of-view. Today, I’m going to dive deeper into the network to show…