Recent Articles
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3 Links I Love: Just How Empty Those Planes are, Virgin Australia on the Brink, Delta Clean
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This week’s featured link Ethics of Airline Bailouts in Spotlight With Virgin-Qantas Feud – BloombergQuite the brawl going on down under. Virgin Australia wants the…
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Shut It Down
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On Monday, I talked about the $50 billion airline stimulus that the government rolled out. One of the provisions in both the grant and the…
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Southwest to Offer Preboarding To Those Willing to Help Prevent COVID-19 With New Shoot’nBoard Program
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There is very little that preoccupies Southwest travelers’ minds more before a flight than wondering if they’ll be able to get the seats they prefer.…
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American Slashes Los Angeles Service in April; Will It Ever Return?
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American loaded its most recent short-term coronavirus-related April schedule cuts over the weekend, and the airline cut deep in some geographies. It promised a 60…
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The Government Stimulus is Done, Now We Wait to See the Results
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Congress finally came to an agreement, and the President signed the bill. Now, the CARES Act is about to pump an unfathomable $2 trillion into…
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Cranky on the Web: Impact on Travelers and Employees, More Refunds, Biscoff, and a Virtual Happy Hour
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What does the airline aid package mean for travelers? Not much – TPGThe headline says it pretty well. Other than having more flights operating than…
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3 Links I Love: Shut ’em Down, Give ’em Money
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This week’s featured link The Case for Shutting Down U.S. Airlines Now – SkiftIt should be shut down, but it’s not just the threat of…
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When Airlines Refuse Refunds, There Will Be Consequences
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It started with a schedule change policy. United — looking ahead and realizing that it was about to be bleeding cash when it canceled more…
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Subscribe to the New Cranky Coronavirus Daily Update
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With the airline industry nearly grinding to a halt, Cranky Concierge has taken a hit as well. We’ve been working hard to help customers handle…
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Reversal of Fortune: Airlines Suddenly Thrilled That the 737 MAX is Grounded
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Remember the good old days when we could just talk about how incompetent Boeing was and get collectively angry that the MAX still hadn’t returned…
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Cranky on the Web: What to Do When Your Flight Cancels, More Coronavirus
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14 Things to Do When Your Flight Is Canceled or Delayed – USNews and World ReportFinally, something not related to the coronavirus. Here’s an article…
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3 Coronavirus-Free Links I Love: Goodbye to Midwest, KLM 747s, and Rick Rogers
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This week’s featured link Wisconsin’s Midwest Express Airlines ends Elite partnership – ch-aviationRemember how Midwest Express was going to come back with chocolate chip cookies…
