Recent Articles
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A New Cranky Talk is Live – The 2023 Cranky Network Awards Categories!
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Listen on Apple, Spotify, direct, or wherever you get your podcasts. I know that I also announced the nominees for the 2023 Cranky Network Awards…
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A Break Down of What United CEO Scott Kirby Means When He Talks About Cost Convergence and Higher Revenue
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As is often the case, United CEO Scott Kirby gave a masterclass on where he sees the airline industry going during his initial comments in…
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Cranky Weekly Review presented by Oakland International Airport: United’s Profitable Q4, Delta Pilots to Get Richer, and More
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United is Printing Money United Airlines’ Q4 profit and outlook for 2023 exceeded Wall Street expectations, proving the carrier is becoming an expert at printing…
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Mexican Aviation Continues It Descent Into Madness
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Ever since Mexican President Andrés Manuel López Obrador (AMLO) took office in December 2018, it has been a wild and terrible ride for the country’s…
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And the Nominees for the 2023 Cranky Network Awards are…
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We are just a little over one month away from the 2023 Cranky Network Awards presented by Phoenix Sky Harbor International Airport where we award…
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“We Really Messed Up Here” – Speaking With CEO Bob Jordan about Southwest’s Meltdown
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The email last week came as a surprise. I was invited along with three others to chat with Southwest CEO Bob Jordan about the airline’s…
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Cranky Weekly Review presented by Oakland International Airport: January 14, 2023
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FAA’s Turn to Go Off the Rails Late Tuesday night into Wednesday morning, the FAA grounded most domestic flights due to a system outage when…
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The Feds Should Compensate Travelers for FAA Failures
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Is there any chance we could just get through one damn week without some travel-disrupting failure? No? I suppose it’s too much to ask. Of…
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Delta Sync Turns Free Wifi Into a Marketing Machine
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Delta has really enjoyed making a splash at the annual Consumer Electronics Show (CES) in Las Vegas over the years, and this year it returned…
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A New Cranky Talk is Live – The 2022 Southwest Holiday Meltdown
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Listen on Apple, Spotify, direct, or wherever you get your podcasts. You didn’t think last week’s post about the Southwest holiday trouble would be the…
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Cranky Weekly Review: Southwest Begins to Dig Out, Delta Logs On, and More
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Southwest Offers 25k Rapid Rewards Points as Customer Service Recovery Begins Southwest Airlines offered 25,000 Rapid Rewards points – valued by the carrier at about…
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Southwest’s Holiday Failure is Great News for Future Travelers
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I’m back from exile, and man am I glad nothing big happened while I was gone. Oh wait, that massive Southwest opreational failure? I suppose…
