Recent Articles
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3 Links I Love: Impact of Middle East Airlines, Pan Am, Southwest Exodus
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Today’s featured link: New Data Show Steep Decline in International Bookings in Orlando, San Francisco, and Chicago after Gulf Carriers Launch New Service – Partnership…
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Alaska Updates Its Brand, And It Looks Really Good
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In general, doing anything in the airline industry involves a high level of difficulty and complexity. But doing a brand refresh that most people will…
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Big Improvements in Subscriptions and Comments
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Yes, it’s a rare Wednesday post, but we’re not talking airlines today. Today I have some good news about improvements in subscriptions and comments now…
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JetBlue Releases More Details About Its Coach Cabin, But The Implementation Timeline Has Slipped
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Way back at the end of 2014, JetBlue told investors that it was going to overhaul its coach (or “core” as the airline calls it)…
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A Worthwhile $5.60 Change Fee (Trip Report)
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My first trip of this year was a lot like the last trip of last year. This time, the Travel and Hospitality Club at my…
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Cranky on the Web: Last Class, The Legacy of Richard Anderson, SeaPort’s Pain
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The Opening Bell (Brett Snyder, Cranky Flier Interview) – WGN Radio I spoke with WGN Radio about the so-called “Last Class” idea of no frills…
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3 Links I Love: Canada Crushes Competition, American May Be Preparing for Basic Economy, The Day Eastern Died
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Today’s featured link: NewLeaf discount airline postpones service, will refund tickets – CBC News Canadian people are just begging for a true ultra low cost…
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American Adds Gates and Routes in LA, Targets the Hollywood Crowd
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When American first started to build up Los Angeles, before the merger with US Airways, I thought it was crazy. There was too much competition…
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Los Angeles May Have the Rams Back, But the FAA Has Problems with the Stadium
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When I was a kid, I loved the Los Angeles Rams. I still have autographs from some of the all-time greats (including Eric Dickerson) from…
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Delta Ramps Up Its “All-or-Nothing” Strategy in Tokyo
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Thinking about countries that have open skies agreements with the US, Japan is undoubtedly the least “open” of all. That’s because the most important airport…
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Cranky on the Web: Profiling Cranky Concierge, When Things Go Wrong
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Small business success #29: Brett Snyder, owner, Cranky Flier & Cranky Concierge – Succeeding in Small Business These guys interviewed me to talk about the…
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3 Links I Love: Qatar Gets Testy, United’s Suckiness, LATAMerican
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Qatar Airways threat to quit Oneworld alliance – The National In another so-called “landmark” press conference with little substance, Qatar CEO Akbar Al Baker said…
