JetBlue Launches New Website


Good news for JetBlue fans . . . the airline finally launched its new website overnight. Here are my thoughts on the good and bad:

The Good

  • You can finally start the booking process from the home page as well as check in for your flight and check flight status. Previously you had to click through to other pages for all these things.
  • When you click for departure and arrival city, it pops up a bubble with all the possible cities sitting there. It’s easy to find the one you want, but if the airline keeps growing, it’s going to get to be too much.
  • The travel deals section is now organized very well

The Bad

  • You are forced to use the calendar to enter your departure and return dates instead of being able to input them manually. If you’re booking for a few months from now, it’s an aggravating process.

b6The UglyCan someone explain to me why this guy is now on the home page promoting their deals?

The appearance of a constipated-looking redhead does absolutely nothing to help me in the booking process. And unfortunately, my eye was immediately drawn to him when I got to the page.

Yikes.

Get Cranky in Your Inbox!

The airline industry moves fast. Sign up and get every Cranky post in your inbox for free.

Brett Avatar

3 responses to “JetBlue Launches New Website”

  1. Airline State Avatar

    The CF wrote: “The appearance of a constipated-looking redhead does absolutely nothing to help me in the booking process.”
    Yet somehow I find the image of this red-head (wearing a “Chic” t-shirt no less) a reasonable visual cue for flights to Cleveland. I defend might right to say this…I know people in Cleveland

  2. The CF Avatar

    Actually, if you look closely at the shirt on the website, it says “Ohio” on it! Yeah, he’s pretty excited.

  3. Airline State Avatar

    Oh damn…it was much funnier my way though ;)

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Cranky Flier