Cranky on the Web (May 23 – 27)

The elusive hunt for legroom on planesCNN Out of the Office
This week, I take a look at legroom on airplanes and why seat pitch is a crappy measure.

In the Trenches: Planning for TurnoverIntuit Small Business Blog
I’m sadly losing one of my concierges in a couple weeks, and this time I’m far better prepared.

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