Browsing Posts published in October, 2009

I’ll be at the FFP ARAC Mega Event here in sunny Southern California tomorrow and Friday. We love our acronyms in this industry, but basically this is all about frequent flier programs and ancillary revenue. For the most part, I’ll be wandering around, but I actually will be speaking on the FFP side at 1025a on Friday.

I see some familiar needs on the speaking roster, and I imagine some other readers will be attending as well. If anyone is interested in meeting up, just shoot me an email at cf@crankyflier.com.

I have an Ask Cranky two-fer today as one reader had two semi-related questions to ask. Fortunately, I’ve got the answers (or as close to the answers as I’m going to get).

Hi Cranky,
A couple questions about FAA Regulations.
1) I’ve often wondered why FA’s are free to walk around the cabin (to check seatbelts, pass out menus, etc) on taxi out but have to remain seated until the plane reaches the gate upon arrival. Same airplane traveling on the same taxiways but different rules. Note: I fly AA – perhaps this is not the case on other carriers.
2) Are the rules regarding no electronic devices upon takeoff and landing really necessary? Are the regulations based on science? Could an iPod or Laptop really bring down a 777?
Buster.

Let’s take these in order.

  1. The official ruling is in Federal Aviation Regulations Section 121.391 (d):

    During takeoff and landing, flight attendants required by this section shall be located as near as practicable to required floor level exists and shall be Ask Crankyuniformly distributed throughout the airplane in order to provide the most effective egress of passengers in event of an emergency evacuation. During taxi, flight attendants required by this section must remain at their duty stations with safety belts and shoulder harnesses fastened except to perform duties related to the safety of the airplane and its occupants.
    So it’s because they get to perform safety-related duties such as checking safety belts upon departure. If they’re handing out menus, well, that’s probably not allowed. I’m sure that if it’s in conjunction with the seatbelt check it’s not a big deal.

  2. I have heard a couple different reasons for this, but maybe others can chime in:
    • Some devices could be problematic while others may not be, but it’s easier to just ban them all to avoid any confusion or issues.
    • I’ve also heard that it’s a safety concern in a different way. During the most critical phases of flight (takeoff and landing), it is important that passengers be able to pay attention to their surroundings and clearly understand crew instructions. If you’re listening to your iPod or playing a video game, that might make evacuation more difficult if necessary.

“The Cardinal” is back once again with another guest post here on Cranky Flier. I’ve been absolutely swamped with Cranky Concierge’s launch (adding new clients daily), and he had something he wanted to write about. Here, he’s taking on the EU.

The European Union (EU) has generally done a decent job in pursuing European airline deregulation. When European airline deregulation has been stymied, it’s generally been through the actions of individual European governments, often in Southern Europe, where, for some odd reason, airlines are viewed as a symbol of national virility. Cranky’s done a good job of covering the machinations of the Italian govt to keep Alitalia flying, but he could have just as well picked on the French govt for its blatant subsidy of Air France in the early 1990s (which, trust me, the French govt would do again in a heartbeat, if it again became necessary) or the Greek govt for its support of various versions of the chronically loss-making Olympic Air/Airways/Airlines over the past 20-25 years (during this time, Olympic has been overtaken by private Greek carrier Aegean, though Olympic was itself finally sold to the private sector last month…). We should mention that the plucky Belgians, by contrast, let their late, unlamented flag carrier, Sabena, crater in 2001. Yay Belgium. Boo Italy. Boo France. Boo Greece.

However, with the downturn the EU has, unfortunately, come to the rescue of the traditional carriers. And of course, the traditional carriers want even more.

Europe’s traditional carriers are represented by the AEA — the Association of European Airlines — which bills itself as the alleged “trusted voice of European airline industry for over 50 years.” Yeah, like we’d trust the fox with the henhouse. The AEA is the rough equivalent of the US ATA — the Air Transport Association. The ATA represents the likes of American, United and JetBlue (that JetBlue pals around in the same trade association as American & United is another indication that notwithstanding its hip image, at heart JetBlue is the youngest legacy major). Similarly, the AEA represents dinosaurs such as British Airways, Air France, KLM (which has a separate membership, despite being the same company as Air France), not to forget the ultimate European throwback, Alitalia. European low cost carriers have their own organization, the ELFAA, which is where Ryanair and EasyJet, among others, hang out.

So what has the EU done for the AEA and what does the AEA want it to do?

Many European airports, particularly the big main airports (e.g. London Heathrow, Frankfurt, etc) are slot controlled, and of course these are the airports where AEA airlines play. EU rules say airlines have to use such slots 80% of the time or lose them. That the traditional airlines have most of the slots (and the European low cost carriers don’t) provides the traditional types with a degree of protection from the barbarians. The barbarians are largely relegated to the alternative airports, despite which they’ve done a great job of eating the AEA’s intra-European lunch.

The problem is that in a downturn like this, the AEA carriers can’t afford to keep using all their slots 80% of the time. So surely this means a breach in the city walls through which the barbarians can enter?

Oh, except that the EU has waived those rules to accommodate the AEA. Life is tough, says the AEA, you should let us off the hook and let us keep our slots even if we’re not using them. And the EU did just that. City walls intact, barbarians largely remain mostly outside them.

This, of course, is pungent bull-merde (appellation controlee, no doubt). Use-it-or-lose-it becomes meaningless if the moment the traditional airlines can’t afford to use the slots, the EU allows them not to. There are airlines in Europe doing just fine, they, unfortunately, just happen to be low-cost airlines. God forbid they should somehow gain better access to the biggest airports. Frankfurt might become overrun with airlines that don’t (shock!) offer business class. And where would we all be then?

Unfortunately, there’s a precedent for such sordid and blatant protectionism on the part of the EU for the AEA. It did exactly the same thing for the AEA after the airline downturn after 9/11. Again, there were
European carriers that continued to make money at the time, they just happened to be, from the point of view of the AEA, the *wrong* airlines. Yeah, Ryanair and that rowdy bunch.

The EU should know better — putting your finger on the scales of economic justice once just encourages the beneficiary to ask for more (just ask the Obama administration about all the favors they’re being asked to do for their Wall St pals after having pulled their undeserving chestnuts out of the fire).

In particular, now the AEA wants the EU to, get this, finance aircraft for its members. Yes, the AEA wants the European Investment Bank (EIB) to step in and provide credit to its members to purchase aircraft. This, of course, is ridiculous. If AEA members can’t finance aircraft purchases, then said members should make do with what they have. Period. Again, it’s not as if aircraft finance is unavailable to all airlines — it’s just that the financeable airlines happen to be the same barbarians (e.g. Ryanair) who don’t offer business class on their flights. If AEA members were profitable, chances are they’d be able to finance their aircraft. That they’re not profitable suggests that they need to either shrink or die. But going back to the issue of airlines as symbols of national virility, Seinfeld-style shrinkage is not something many European governments view with equanimity.

Unfortunately you have to imagine that such financing is, at the very least, a distinct possibility. Many AEA orders are for aircraft made by… wait for it… Airbus. So by financing AEA airlines, the EIB would also be helping out Airbus. We cannot rule out the EIB financing aircraft deliveries even to antediluvian specimens such as Alitalia. Also, to be thoroughly cynical (but probably not totally wrong) if the barbarians end up killing too many AEA members, EU bureaucrats might have to travel with the great European unwashed (there’s a cheap joke here, but I’ll leave it be) on the likes of Ryanair and EasyJet.

The only silver lining to the gruesome prospect of the EIB financing aircraft for Alitalia is that it would provide Cranky with rant material for the foreseeable future. I like Cranky, but that would be so not worth
it.


The Cardinal is a long time industry observer, who is currently a [redacted] at [redacted]. Prior to working at [redacted], he worked at [redacted], [redacted] and [redacted]. He resides in [redacted] and in his spare time enjoys [redacted with extreme prejudice].

We’ve seen a million different boarding schemes over the years. First there was boarding by rows, then came group boarding, and now many are going to the all-at-once cattle call strategy. But Virgin America is trying something different. They want to let you board first if you don’t have a carry-on. Smart idea, but something tells me the execution is going to kill this one.

Just to be clear, this isn’t a systemwide policy yet, but rather a test. According to spokesperson Abby Lunardini:

We’ve actually advised the teams in certain airports to adopt the ‘board without carry-on first’ approach to see if it makes the boarding process more smooth. We’ve not officially adopted this as a standard practice, but we’ve begun to explore it selectively.

I like the idea. Those without carry-ons can board quickly and not get stuck while others clog up the aisle while they try to stuff their worldly belongings into the overhead bins. Theoretically, it should speed up the boarding process. I say “theoretically” because I just can’t see it working considering customer behavior. And those people with carry-ons will be pissed.

Let’s think about this. You’ve brought your standard roll-a-board carry-on along with your purse. All you’re thinking about is finding your own piece of bin space so that you don’t have to wave goodbye to your bag at the bottom of the jet bridge as it finds its way into the belly of the airplane. If Virgin America announces boarding for those without carry-ons, are you going to try to get on anyway?

Not everyone will, of course, but there will be at least a few people who will try to sneak on. Then it becomes the gate agent’s job to enforce it, and that can get ugly. Also, what if you just have your purse? Does that count as a carry-on? What if you have a shoulder bag that you want to throw under your seat. Is that a carry-on or is it like an overgrown purse?

My guess is that while it probably seems obvious what should count and what shouldn’t, people will try to push the limits. The enforcement process might end up eating up more time than it saves by boarding this way.

Still, I like the idea in theory. I’m just really curious to see how it works in practice.

[Updated 10/20 @ 949a to remove photo]

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