Recent Articles
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3 Links I Love: The Huge Importance of a Nonstop Flight, Marketing Premium Travel, Another 747 Tribute
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This week’s featured link: How Direct Flights Shape a City’s Fortunes – CityLab Oooh this is a fun one. They went and played with the…
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With the New Terminal Approved, Southwest Sees Opportunity in Kansas City
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On Tuesday, Kansas City voters overwhelmingly approved a new single terminal at the airport. Though polls showed it could have been a nail-biter, it wasn’t.…
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JetBlue to Vegas, Southwest Home (Trip Report)
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It’s only been a couple months since I was last in Vegas, but I had some meetings to attend so it was time to return.…
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Singapore Makes A Move Toward Higher Luxury… And Higher Density On Its A380s
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When Singapore Airlines first launched its A380s a decade ago, it was quite the spectacle. Though people had long heard about the 800-seat capacity of…
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3 Links I Love: Air France’s Optimism, You Get What You Pay For, No More KLM Fokkers
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This week’s featured link: Interview: Air France-KLM CEO on Millennials and Unions of All Kinds – Skift Ever wonder what runs through the mind of…
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Kansas City Desperately Needs a New Terminal But That Hinges On a Vote Next Week
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There is no shortage of bad airport projects in the US. You know those airports, the ones that throw money into overbuilding palaces. (Exhibit A:…
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American’s New Senior Vice President of Los Angeles Gives The Airline’s Vision for the City
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Back in May, Suzanne Boda was named American’s Senior Vice President of Los Angeles. The creation of this role was a visible symbol that the…
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Southwest Takes Me to Crankyfest Tahoe (Trip Report)
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Every Fall, we put together a gathering for Cranky Concierge employees so we can get together, talk shop, and have a little fun. We call…
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3 Links I Love: United’s Management Under Fire, Sun Country’s ULCC Twist, Jet2’s Empty Seats
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This week’s featured link: How Oscar Munoz spooked United Airlines investors – Crain’s Chicago Business If you missed it, United had its earnings call and…
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At LaGuardia, JetBlue and Alaska Customers Win in the Temporary Terminal Shuffle
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You don’t need me to tell you that New York’s LaGuardia Airport sucks. If you’ve been even remotely near the place, you haven’t had a…
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27 Small US Cities Have Air Service on the Chopping Block
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As I scrolled the list of cities that would no longer qualify for Essential Air Service earlier this month, I felt that same helpless frustration…
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Airbus and Bombardier Trump Boeing
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Last week’s announcement that Airbus would bring Bombardier’s C-Series program under its proverbial (and, I suppose, literal) wing was a stunner. When at Boeing’s urging…
